What Is Quickbooks Online?
QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime. Used by over 4.5 million customers, QuickBooks provides smart tools for your business, yet is easy to use. You can organize your books, manage expenses, send invoices, track inventory, and even run payroll. With QuickBooks Online, you can get organized, save time, and even get paid fast by adding payment features. Best of all, you can try it for free for 30 days.
Who Uses Quickbooks Online?
The #1 Accounting and Financials software for Small Business.
Where can Quickbooks Online be deployed?
Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
About the vendor
- Intuit
- Located in Sacramento, US
- Founded in 1983
- Phone Support
- 24/7 (Live rep)
- Chat
Languages
English, French, Portuguese, Spanish, zh-hant
About the vendor
- Intuit
- Located in Sacramento, US
- Founded in 1983
- Phone Support
- 24/7 (Live rep)
- Chat
Languages
English, French, Portuguese, Spanish, zh-hant
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Reviews of Quickbooks Online
Lisa S.
Accounting is no Longer a Headache!
Comments: Super easy to set up, add integrations, customize, import and export, and grant accessibility to my accountant. Should I choose to - I can send estimates and invoices directly from here. Quickbooks makes a tedious task way less tedious and stressful.
Pros:
Ease of Use, Customizable, Access for my Accountant, Importing of Accounts. Overall easy plug and play use-ability. Has made tax time way less stressful!
Cons:
honestly, no complains as of yet. I have not had anything to complain about.
Krishna L.
I like how easily reports can be customized
Comments: The system is simple to learn and utilize. Helps me prepare for tax season all year long so that I don't have to worry about anything. An emphasis is placed on UI and user experience. It's clear to see that they've done so. Because we don't utilize all of the tools, there might be a lot of clutter in our workspaces.
Pros:
In order to handle my clients' businesses, I use Quickbooks Online, a powerful accounting program. In addition to project accounting, we can handle receivables and payables, set up rules for posting to cut down on time for posting (which equals cheaper accounting costs!), and quickly produce useful reports with this software.
Cons:
I'd want to be able to create bespoke purchase orders with additional signatures, but I'm not able to do so at the moment. The ability to perform genuine bank reconciliations from within the program would be an added bonus. The process of comparing receipts to invoices is likewise time-consuming.
Matt A.
Horrible Customer Service will not correct Emergency Problems 24/7 or Timely
Comments: HORRIBLE !!!! Account has been locked for 3 days rendering it useless. I use it for invoicing and payroll. Payroll was input on Thursday and approved. Not only did it not process Friday but my whole company is on lockdown due to Fraud Prevention.??????? I have made 3 calls to customer service to no avail. Cannot do any bookkeeping or payroll for my business and now there is no customer service for an emergency issue on the weekend. I am told a ticket has been opened and will be addressed within 2 days, but I've already been down 3 days. This is extremely unprofessional and unacceptable from the company that is supposed to have your books. IF my account is not fully restored by tomorrow, I will be ditching Quickbooks indefinitely for a more reliable product that actually has 24/7 full support in an emergency.
Pros:
Billing is easy and payroll was easy to setup. Only lately has it been proven to be a problem
Cons:
Account has been locked for 3 days rendering it useless. I use it for invoicing and payroll. Payroll was input on Thursday and approved. Not only did it not process Friday but my whole company is on lockdown due to Fraud Prevention.??????? I have made 3 calls to customer service to no avail. Cannot do any bookkeeping or payroll for my business and now there is no customer service for an emergency issue on the weekend. I am told a ticket has been opened and will be addressed within 2 days, but I've already been down 3 days. This is extremely unprofessional and unacceptable from the company that is supposed to have your books. IF my account is not fully restored by tomorrow, I will be ditching Quickbooks indefinitely for a more reliable product that actually has 24/7 full support in an emergency.
Intuit Response
last month
Thank you for taking the time to let us know about your experience with the payroll and your interaction with support. We know how vital it is to have payroll up and running. If you haven't heard back from an agent on your case please don't hesitate to reach out to the Payroll Team directly. (https://quickbooks.intuit.com/learn-support/en-us/help-article/payroll-processes/contact-payroll-support/L08Yi5p07_US_en_US) Wishing you the best. -Kristina, The QuickBooks Team
Sarah W.
Essential Do-It-All Software
Comments: I honestly couldn’t be happier. Never thought I could come to enjoy keeping the books, but with QBO, I do. And the more I learn, the more I like. We’re all volunteers, with no professional accounting skills, at the non-profit I help administer. So QBO is a very cost-effective, efficient way for us to generate everything we need, while allowing for growth. I haven’t even begun to use the software to its full potential. Very satisfied here!
Pros:
We use QBO to run our small, all volunteer non-profit. So the things that matter the most to me are the ease of use with little to no training, being able to sync bank feeds to speed up the process, generating easy to read and understand reports, online access so we can keep the books anytime, from anywhere…the list is endless. I’ve also been thrilled with the extensive help library, the how-to videos, and the awesome customer support. I have no accounting or bookkeeping training and yet, thanks to QBO, I’m able to do everything we need to have accurate P & L reports, Balance Sheets and file our 990, as well as see which programs are costing and generating the most. I’m really grateful QBO exists.
Cons:
My main issue so far has been the trouble linking little known online savings account to our bank feed. And that the platform is a bit glitchy when I access on my tablet. But Customer Support has told me they’re working on both those issues, so not a big deal.
Deborah S.
Like QB - once you get used to it!
Comments: It's terrific - for the price, I don't think you can match the feature, functionality, robustness, and each of use.
Pros:
QB is a very robust account software that helps me run the business for my clients. We can set up project accounting, manage receivables and payables, set up rules for posting to cut down time for posting (equaling lower accounting fees!), and easily generate meaningful reports.
Cons:
I would love to be able to better customize the forms - trying right now to set up custom PO's for more signatures but can't. Would also like to be able to run true bank reconciliations within the software. Matching receipts to invoices is also somewhat burdensome.
