--- description: Get detailed information about Process Shipper and how it can help you meet your business needs. Learn more about Process Shipper price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Process Shipper Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Shipping Software](/directory/30104/shipping/software) > [Process Shipper](/software/140989/smartlinc-process-shipper) # Process Shipper Canonical: https://www.capterra.com.sg/software/140989/smartlinc-process-shipper Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/140989/smartlinc-process-shipper?page=2) > Process Shipper is a multi-carrier parcel shipping management software designed to streamline and automate shipping processes. > > Verdict: Rated **3.7/5** by 37 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Process Shipper? Commercial printers, publishers, in-plant print centers, franchise network printers, packaging printers and converters. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 37 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.2/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: ePS - **Location**: Fremont, US - **Founded**: 1989 ## Commercial Context - **Starting Price**: US$125.00 - **Pricing model**: Flat Rate - **Pricing Details**: Please contact EFI for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, United Kingdom, United States ## Features - Air Shipping - Ground Shipping - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management ## Integrations (5 total) - Sage 100 - Sage 300 - Sage 500 - Sage X3 - ePS Pace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Shipping Software](https://www.capterra.com.sg/directory/30104/shipping/software) ## Related Categories - [Shipping Software](https://www.capterra.com.sg/directory/30104/shipping/software) - [Parcel Audit Software](https://www.capterra.com.sg/directory/31603/parcel-audit/software) - [Warehouse Management Software](https://www.capterra.com.sg/directory/30005/warehouse-management/software) ## Alternatives 1. [ShipTime](https://www.capterra.com.sg/software/198849/shiptime) — 4.6/5 (500 reviews) 2. [Easyship](https://www.capterra.com.sg/software/170399/easyship) — 4.3/5 (276 reviews) 3. [Pirate Ship](https://www.capterra.com.sg/software/172133/pirate-ship) — 4.9/5 (1004 reviews) 4. [Stamps.com](https://www.capterra.com.sg/software/90069/stamps-com) — 4.4/5 (919 reviews) 5. [Freightview](https://www.capterra.com.sg/software/136895/freightview) — 4.7/5 (743 reviews) ## Reviews ### "Process Shipper was the solution" — 4.0/5 > **Amie** | *7 October 2020* | Printing | Recommendation rating: 8.0/10 > > **Pros**: The software make it very convenient to ship with all the platforms we were already using. You no longer have to use several different software's to perform the same function. Process Shipper also integrates with our ERP system and makes it easy for getting information to our customers in real time. > > **Cons**: The integration to our ERP system has had some hiccups and we are still trying to master these issues. ----- ### "ProcessShipper Support needs Improvement" — 4.0/5 > **Shelly** | *5 October 2020* | Printing | Recommendation rating: 8.0/10 > > **Pros**: I like that ProcessShipper is integrated to MIS and with small package carriers. Our previous software required annual updates of small page rates. We did not get to the volume discounts flow into our cost system. > > **Cons**: The lack of full integration is frustrating. With the MIS and ProcessShipper there is so much redundant building. The support for ProcessShipper is not good and seems to be getting worse. EFI has made improvements in getting their Monarch support teamed trained somewhat in ProccessShipper and the integration. It seems when they have to get the ProcessShipper development team involved the support stalls. I actually have a ticket that has been open since February of 2018. After numerous webexes, delays and lack of results, my team dug into it and discovered that there is problem with the a multiplier in the ProcessShipper code. Even after finding the issue, I cannot get this fixed. We have a second issue where XMLS are not generated. This has been ongoing for a long time. With no feedback from EFI other than, no the XML isn't created and we don't know why, I believe my team is on to a reason. We are still investigating. It seems we pay a lot of money for support to have to dig ourselves for the root cause of software shortfalls. > > The product as a whole is good. With integration back to MIS we save time in capturing costs. Support needs improved--see above. ----- ### "Process Shipper" — 3.0/5 > **shawn** | *6 October 2020* | Printing | Recommendation rating: 5.0/10 > > **Pros**: Multi Carrier integration did most of what we needed at the time of Purchase and it intergrated wtih Monarch and we were able to create the Order selector that is now used in the product by default as this makes the most sense but our terminology with color coding appears to still be in the code..... > > **Cons**: The software has not kept up with carrier integrations from either UPS or FedEx the interface is dated and basic things are missing. Not enough updates through out the year to make the software better compared to some other software we use for our ware house management system they are constanlty making updates and improving the UI. Unable to customize packing lists based on customer, Unable to customize email or the subject line of the emails these are basic things today from other companies. Shipping software is now being advertised on TV with more features and I am being asked why are we suing this outdated software. I have a list of things that we would like to have done. Other software packages on the market are way ahead in features and functionality. Like using custom UPS or FedEx labels that might have additional information on them. > > For the most part it works and I try to have all of our shipments use it as it is simpler to mange one interface but I have had to bring back in UPS worldship and FedEx ship manager now for other services that Process Shipper does not support. ----- ### "Works with Sage 300" — 4.0/5 > **Jeff** | *12 October 2020* | Publishing | Recommendation rating: 7.0/10 > > **Pros**: It is very nice to have one software product to use to ship daily for packages - whether shipping USPS, FedEx, or UPS. And it is nice to ship internationally and have the paperwork printed - that was a great time saver. It is also very nice to be able to set up how you want to pass along the shipping costs to your customers - either at listed rates, or at your discounted cost, or at some other determined calculation. > > **Cons**: It would be nice to be able to pass along the selling cost of shipping and the actual cost of shipping back to Sage 300 for storage with each order. It would also be nice to know how many packages per order were sent out - with all the tracking numbers (yes, it is usually possible to see the other packages once you have the master tracking number - well except for USPS). Support documentation is old and not too detailed and it is also not easy to access. > > Our overall experience with has been relatively good. Technical response time is getting better and they are addressing more of our issues with certain types of shipments. You may have to follow up a few times to get an issue addressed, but the product has mostly allowed us to ship in the ways we needed to. ----- ### "Brent's Process Shipper Review" — 4.0/5 > **Brent** | *6 October 2020* | Printing | Recommendation rating: 3.0/10 > > **Pros**: The ability to select multiple jobs for a shipment from the Order Selector screen. The tie-in with UPS for small package shipments saves time processing. There is a lot of data available in the report section. The billing for the freight shipments is faster for us because the shipping cost are included right on the BOL screen. > > **Cons**: Since it is all web based we cannot make any edits to a shipment, if something is wrong or missed you have to delete the entire shipment and start over. Being web based also makes it impossible to work on building a shipment, saving it and coming back to it - this would be helpful in staying ahead on work. Once you make job selections for a shipment you cannot add or remove any jobs. The set up screens in the Administration area are difficult to navigate to find what you need whenever any changes are necessary in the programming. The "J" number is used on the BOL screen to set up the packing and not the job number, this makes it very confusing knowing which job we are working on. The BOL combines papercover and hardcover jobs into one item. There is no report available to see the cost and the sell price of the shipments so we cannot be sure the mark up is being applied correctly. > > This has improved our process of shipping UPS small package. The freight shipments are now more difficult overall to process as noted above in the cons. There are a few positives with the freight such as the billing, but the negatives outweigh the positives. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/140989/smartlinc-process-shipper?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/140989/smartlinc-process-shipper) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data