---
description: Get detailed information about Greenlight Guru and how it can help you meet your business needs. Learn more about Greenlight Guru price, benefits, and disadvantages for businesses in Singapore.
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title: Greenlight Guru Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Quality Management Software](/directory/30099/quality-management/software) > [Greenlight Guru](/software/140578/greenlight-guru)

# Greenlight Guru

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> \#1 QMS built exclusively for medical devices. Validated out of the box and aligned to FDA, ISO and EU MDR regulations and standards.
> 
> Verdict: Rated **4.4/5** by 80 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Greenlight Guru?

Greenlight Guru is the \#1 QMS built exclusively for medical devices. Validated out of the box and aligned to FDA 21 CFR Part 820/QMSR, ISO 13485, ISO 14971, EU MDR, and FDA 21 CFR Part 11.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 80 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Greenlight Guru
- **Location**: Indianapolis, US
- **Founded**: 2013

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Contact Greenlight Guru for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Liechtenstein and 17 more

## Features

- Alerts/Notifications
- Audit Management
- Change Management
- Complaint Management
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Document Coding & Control
- Incident Management
- Maintenance Management
- Nonconformance Tracking
- Quality Control
- Reporting & Statistics
- Risk Management
- Root Cause Analysis
- Task Management
- Training Management

## Integrations (4 total)

- GitHub
- Google Drive
- Jira
- Microsoft 365

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Quality Management Software](https://www.capterra.com.sg/directory/30099/quality-management/software)

## Related Categories

- [Quality Management Software](https://www.capterra.com.sg/directory/30099/quality-management/software)
- [Corrective and Preventive Action Software](https://www.capterra.com.sg/directory/31343/corrective-and-preventive-action/software)

## Alternatives

1. [MasterControl Quality Excellence](https://www.capterra.com.sg/software/148577/mastercontrol) — 4.5/5 (539 reviews)
2. [Isolocity](https://www.capterra.com.sg/software/148633/isolocity) — 4.6/5 (66 reviews)
3. [KAWAK](https://www.capterra.com.sg/software/211071/kawak) — 4.6/5 (343 reviews)
4. [Qualio](https://www.capterra.com.sg/software/134050/quality-management-software) — 4.6/5 (138 reviews)
5. [Dot Compliance](https://www.capterra.com.sg/software/192574/dot-compliance) — 4.4/5 (94 reviews)

## Reviews

### "Terrible Product, Service, and Experience" — 1.0/5

> **Andre** | *2 December 2024* | Medical Devices | Recommendation rating: 0.0/10
> 
> **Pros**: There was absolutely nothing that we enjoyed about our GG experience.
> 
> **Cons**: Literally everything. The product didn't work as advertised, the service was shoddy, and the respect for the customer simply wasn't there.
> 
> Greenlight Guru was a colossal disappointment for our company. We signed a 2-year agreement, expecting a quality product and decent service, but were thoroughly let down. Their platform underdelivered at every turn: clunky, counterintuitive, and nowhere near as efficient as advertised. After just 3 months, it became clear that Greenlight Guru was doing more harm than good, and we decided to stop using it altogether.&#10;&#10;Despite our dissatisfaction, Greenlight Guru insisted we pay for the full contract term. Instead of trying to remedy the situation, they pushed us into a drawn-out and tense dispute that ended up in collections—something we've never experienced with a vendor before. Their rigid stance, complete lack of empathy, and unhelpful customer service made the entire ordeal a nightmare.&#10;&#10;Save your time, money, and sanity. The product is bad, and the service is worse. Look elsewhere if you're in the market for quality, because Greenlight Guru falls painfully short."

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### "Greenlight Guru" — 3.0/5

> **Rebecca** | *10 June 2025* | Medical Devices | Recommendation rating: 0.0/10
> 
> **Pros**: Designed for the medical device industry, Greenlight Guru stands out with the most robust risk management platform I've seen. Their help desk also responds quickly, providing reliable support when it's needed most.
> 
> **Cons**: The quality events are terrible.  CAPA, NCR audit and customer feedback platforms all use the same language in dropdown menus and they don't make sense for each of the platforms.  What makes it even worse is that  it is not configurable
> 
> poor - The customer service experience feels impersonal—every representative we spoke with sounded like they were reading from the same script, using identical phrasing. It lacked a genuine, tailored approach to our concerns.

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### "Supercool Medical Software" — 5.0/5

> **Yusuf** | *9 February 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Greenlight Guru is that its made to help the medical industries all over the world.
> 
> **Cons**: What i like least about Greenlight Guru is that its not well known and need s to be advertised more.
> 
> My overall experience with Greenlight Guru is that its made to meke medical software more efficient, faster, \&amp; more great benefits.

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### "Great compliance tool for medical device companies" — 5.0/5

> **Jordan** | *16 February 2025* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: Greenlight Guru offers a user-friendly interface and great compliance management tools. It helps streamline document control, risk management, and audits, making regulatory compliance much easier.
> 
> **Cons**: The platform can be a bit expensive for smaller teams, and the learning curve for new users might take some time.
> 
> Greenlight Guru has been a valuable tool for managing quality processes efficiently. It simplifies regulatory compliance and improves collaboration across teams. While the price may be high, the benefits outweigh the cost for companies focused on medical device compliance.

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### "Quality and efficient software" — 5.0/5

> **Verified Reviewer** | *11 February 2025* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Greenlight Guru helps in making work faster and more efficient. I highly recommend this software.
> 
> **Cons**: Nothing bad to talk about. It helps alot.
> 
> Great experience with Greenlight Guru. Quality and efficient.

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## Links

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