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What Is Hoopla?

Hoopla is a digital signage and employee engagement software. Hoopla aims to transform brick-and-mortar experiences by helping companies engage staff, motivate employees, and boost productivity through digital signage, gamification, messaging, and rewards programs.

Who Uses Hoopla?

Retailers, restaurants, hospitality, and entertainment venues with brick-and-mortar locations.

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Reviews of Hoopla

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.7
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
62%
4
34%
3
3%
Andrew
Andrew
Technical Director in US
Verified LinkedIn User
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

A wonderful local library tool!

5.0 4 years ago

Comments: I’ve been using Hoopla now for the past 6 to 12 months and absolutely love it. It has been an awesome way for me and my family to access Books from our local library. It’s especially helpful for listening to audiobooks while on road trips.

Pros:

I love that I can access my local library through my Hoopla app. It’s seriously awesome! Ebooks, audiobooks, music and movies can be accessed through the app if you have a local library card.

Cons:

You cannot highlight in your borrowed Hoopla books, just like you should highlight in your library books. You also cannot copy, paste or share text from the books.

Nicholas
Sales Development Manager in US
Telecommunications, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Strong Product for Engagement, Gamification and Culture-Development

4.0 7 months ago

Comments: With little to compare to, my experience with Hoopla has been 7.5/10.

Pros:

Many options allow customization as well as "out of the box" utilization. For example, walk off songs, pictures, short video clips, background visuals, etc., make the user experience strong.

Cons:

CRM Integration is decent, but not easy for a non-technical user. Once implementation is completed, it is worth the investment, but the time investment could be lighter from a Hoopla and Hoopla customer standpoint alike.

Verified Reviewer
Verified LinkedIn User
Internet, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Good idea but lacking in development

3.0 6 years ago

Comments: It's good for a small office to visually track sales and performance but limited in the data that can be shown. Slow development has lead to other providers being a better option in my opinion.

Pros:

I like how easy it was to jump into Hoopla and begin using it, especially that you can feed it from a google sheet/excel. Adding in the users was very easy and training was simple

Cons:

Sometimes it refuses to update and it is not in live time if not linked to a CRM system If would freeze on occasion It's quite expensive in comparison to a competitor we changed to and offers far more functionality

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Keeps sales team engaged and energetic

5.0 6 years ago

Pros:

We have been using hoopla to get the sales team more engaged. Love how a rep can directly call someone else out to compete. Helps drive the competition between the sales team and the music and pictures you can add in are great as well. Since implementing I have noticed our team get more driven in setting goals and competing to beat each other. The gifs are fun too and when someone closes a deal they get to hear the song of their choice and their face light up across every tv in the company.

Cons:

I have no cons for this. It works well for a large sales team but maybe not as well for a smaller one

Terrell
Songwriter in US
Entertainment, Self Employed
Used the Software for: 2+ years
Reviewer Source

My favorite e-Book software!

5.0 3 years ago

Comments: The entire experience has been amazing! I was a fan of physical books, but Hoopla has drastically and quickly changed my mind to dive more into e-books.

Pros:

What I like the most is the convenience of it all! All of the e-books that I haven’t started or I am already in the process of is all located in one place. Not to mention, this app is totally free! All you need is a valid library card.

Cons:

I don’t like how some e-books that look very interesting aren’t available. I don’t know if this has to do with some sort of licensing issue between the app and the book publishers, but I would love for more options to be available on this already amazing app!