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What Is SimplyBook.me?
SimplyBook.me offers an extensive online booking system for your fitness business. You both get a booking website as well as a branded client app where your clients can easily book their favorite trainer or a fitness class. Manage client memberships, auto billing, product sales and payments in an easy way. You and your coaches can download the Admin App to make sure you can manage your fitness business on the go. Multiple marketing tools to communicate directly with your clients.
Who Uses SimplyBook.me?
SimplyBook.me suits all small & med sized companies accepting bookings like beauty salons, schools, consultants etc. The Enterprise solution allows to manage all subsystems within the admin interface.
Where can SimplyBook.me be deployed?
About the vendor
- SimplyBook.me
- Located in Limassol, Cyprus
- Founded in 2008
SimplyBook.me support
- 24/7 (Live rep)
- Chat
SimplyBook.me pricing
Starting Price:
- Yes, has free trial
- Yes, has free version
SimplyBook.me has a free version and offers a free trial. SimplyBook.me paid version starts at €9.90/month.
Pricing plans get a free trialAbout the vendor
- SimplyBook.me
- Located in Limassol, Cyprus
- Founded in 2008
SimplyBook.me support
- 24/7 (Live rep)
- Chat
SimplyBook.me videos and images
Features of SimplyBook.me
Reviews of SimplyBook.me
Amazing software at an amazing price, FREE!
Comments: I don't use their booking page but I do embed the calendar into my website so everything stays on my site. I personally like how some other calendars look but overall, I can't complain. I was able to customize it to my liking and it sends austomatic email reminders to myself and the people who booked the time. It was very straightforward and it has been used and tested a lot lately and I am very impressed.
Pros:
Being able to customize the product to match my branding was the biggest challenge while I was trying different online booking softwares. SimplyBook.me was the only one that allowed color customization on the free plan. So, I figured the rest would not be good. Boy, was I wrong! This software has gone above and beyond what I expected for a free online booking calendar.
Cons:
The only thing that I am not 100% satisfied with is the look. If I could change the layout of the calendar that would be amazing but for the price, I can't compain and everything works as it is supposed to or better than I expected which is wonderful!
Alternatives Considered: YouCanBook.me, Calendly and Fresha
Reasons for Choosing SimplyBook.me: I was paying monthly for something that I wasn't really utalizing and I wanted to find a cheaper option. I am still trying to grow my business, so I don't have too many online bookings yet, so I felt like I was just trowing away money each month. I liked the look and functionality of YouCanBook.me better however, I love the customization and price of SimplyBook.me and that is why I made the switch.
Switched From: YouCanBook.me
Reasons for Switching to SimplyBook.me: The ability to make some many customization in order to match my brand colors and it was free. In my opinion, there is nothing out there better.
Best Quality for the Price
Comments: I've been with SimplyBook for about a year and a half now, and unless a cheaper option with similar features and quality were to come along, I don't see myself changing. That being said, I have no loyalty under capitalism, so when and if such a service comes along, I will take them under consideration.
Pros:
I really love the customizable features and that I can select the ones I need most depending on my plan.
Cons:
I don't like that I can't over-book myself as an administrator, I think some of the options that you have to pay extra to use or choose as a feature are a little pedantic and could be included in the overall price, such as add-ons for services.
Alternatives Considered: Fresha, MassageBook and Google Meet
Reasons for Choosing SimplyBook.me: Acuity was too expensive for me as a solo practitioner; when I left my business to go it alone, I didn't need all the features of Acuity so they weren't worth paying for.
Switched From: Acuity Scheduling
Reasons for Switching to SimplyBook.me: It was the most affordable and offered the options that were most conducive to my needs.
SimplyBook.me Response
3 months ago
Thank you for sharing your feedback! We’re pleased to hear you find our customisable features valuable and appreciate the affordability of our service. We understand your concerns about certain features - we’re always looking for ways to enhance our platform and your input helps us in this process. If you need further assistance, please feel free to reach out to our support team. We're here to help and ensure you have the best experience with SimplyBook.me.
It could be so much better, if they listen to their customers
Comments: Customer service is responsive, but not really solution-oriented. The usability and admin interface in general is far from intuitive and current UX standards.
Pros:
It has a wide range of (theoretically) great features. App is handy. It is not as pricey as many others.
Cons:
As a tourguide I was long looking for a booking tool to make my tours easier to book and generate automated invoices. Simplybook.it does that on a simple level, but after several years in use it really frustrates me, that their (paid) features are not really thought-through in the end (and they don't care to change it). Examples: Group booking feature makes it possible, that one person can book a tour for e.g. 4 people, which is great. Invoices then are also correctly generated for the price of 4. But if the customer cancels their group booking, it is not possible to do that for the group of 4 people, instead technically the cancellation is 1 out of 4 bookings of this group, and 3 remains. Oddly the invoice remains unchanged for 4 people, and the calender shows 3 bookings inside the group. That brings up several inconveniences: 1) I have to confirm the customers, if they wanted to cancel the whole booking or if they only wanted to cancel single people in the booking (100% wanted to cancel the whole group and arent even aware they did not). So I have to cancel the remainig 3 manually. 2) If I have to cancel a group, I need to cancel x-times. So the customer receives x-confirmation emails. That just makes me appear bothering and unprofessional. 3) The amounts of the invoices are not affected from any cancellation, so you really need to be careful not to mess up your accounting Which brings me to the central flaw (bug in my opinion) of simplybook.me: Cancelled bookings (group or single) still have a generated invoice in the system and are not flagged as cancelled, but pending (and so have no different status than any other open invoice). So to have a correct invoice journal at the end of the year or quarter, you carefully need to filter the invoices to status "paid". Otherwise your accounting is full of wrong revenues due to invoices from cancelled services. Another bug in the group booking feature is that it is only available on service selection level (eg. tour 1, 2 and 3). If you set the widget to only show tour 1, there is no possibility anymore to book for a group. If I reach out to their customer service to improve on all this, I get more or less the same answer over the years: it is like it is and I dont get a sense of ambitions to change or update (sometimes they offer me some kind of workarounds with other paid features - haha). I find this pretty frustrating, because this tool could be so much better than it is right now if they actually listen to their customers. But they refuse.
SimplyBook.me Response
6 months ago
Thank you for your detailed review and for sharing your experience with SimplyBook.me. We sincerely apologize for the frustrations you've encountered with our platform. Your feedback is incredibly valuable to us, and we're committed to addressing these issues to improve our service. We understand the importance of having a seamless and intuitive booking experience for tour guides like yourself, and we're actively working on enhancements to meet your needs. If there's anything specific you'd like to discuss or if you have further suggestions, please don't hesitate to reach out to our customer service team. We're here to assist you in any way we can. Thank you for your patience and for choosing SimplyBook.me.
Great for handling schedules
Comments: Pretty good!!! Besides those little hiccups I love it.
Pros:
I love that my clients can easily book their own times.
Cons:
I don't like how sometimes it shows your schedule in reverse as some of my clients have paid for future invoices instead of the current one. Sometimes I have to go off the site and verify payment because it's not always showing accurately on my end on the program
Alternatives Considered: NoneBounce
Reasons for Switching to SimplyBook.me: My friend [sensitive content hidden] Recommended you.
SimplyBook.me Response
3 months ago
Thank you for your feedback! We're glad to hear you love how SimplyBook.me allows your clients to book their own appointments. We appreciate your input about the scheduling display and payment verification issues. We’re continuously working to improve the accuracy and functionality of our platform, and your comments help us in that effort. If you need assistance or have any further questions, please don’t hesitate to reach out to our support team. Thank you for choosing SimplyBook.me!
Very good booking site
Comments: My overall experience with this app has been wonderful! Nothing malfunctions, booking always goes well!!
Pros:
I like how the pricing is! It’s definitely better than any other app I’ve used.
Cons:
Only thing I don’t like is that you have to go thru another app to send text messages but the app will send emails.
Alternatives Considered: Acuity Scheduling, GlossGenius and Fresha
Reasons for Choosing SimplyBook.me: It’s was to expensive at the time for me just starting out with my business. So I chose something cheaper
Switched From: GlossGenius and Fresha
Reasons for Switching to SimplyBook.me: It was more appealing to me price wise and it had more options for the price I chose. I like the fact that this app has different pricing options.