--- description: Get detailed information about VBO Tickets and how it can help you meet your business needs. Learn more about VBO Tickets price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VBO Tickets Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Event Management Software](/directory/20030/event-management/software) > [VBO Tickets](/software/139984/vbo-tickets) # VBO Tickets Canonical: https://www.capterra.com.sg/software/139984/vbo-tickets Page: 1 / 5\ Next: [Next page](https://www.capterra.com.sg/software/139984/vbo-tickets?page=2) > VBO Tickets protected, proven, and powerful all-in-one ticketing, with integrated CRM and POS drives sales and delights your patrons. > > Verdict: Rated **4.8/5** by 84 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses VBO Tickets? Performing arts and theatres, colleges and universities, museums, comedy and improv, concerts and festivals, sporting events, attractions and tours. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 84 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: VBO Tickets - **Location**: San Jose, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Our pricing model is flexible and can be flat-rate, or transaction-based, or anything in between based on your organizations requirements. Bottom line: We can beat your current provider and are one of the best values in the ticketing industry backed by deep, feature rich capabilities and our friendly team. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German, Indonesian, Portuguese, Spanish - **Available Countries**: Brazil, Canada, Germany, Japan, United Kingdom, United States ## Features - Barcode/Ticket Scanning - Customer Data Management - Email Marketing - Payment Processing - Promotions Management - Reporting/Analytics - Reserved Seating - Social Promotion - Surveys & Feedback - Ticketing - Website Management ## Integrations (16 total) - 360 Payments - Apple Pay - Authorize.Net Connector - Clover - Constant Contact - Google Pay - Mailchimp - PayPal - Paymill - QuickBooks Desktop - QuickBooks Online - Stripe - Vibe - WePay - Zapier ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Event Management Software](https://www.capterra.com.sg/directory/20030/event-management/software) ## Related Categories - [Event Management Software](https://www.capterra.com.sg/directory/20030/event-management/software) - [Ticketing Systems](https://www.capterra.com.sg/directory/30039/ticketing/software) ## Alternatives 1. [Eventbrite](https://www.capterra.com.sg/software/114949/eventbrite) — 4.6/5 (5791 reviews) 2. [Whova](https://www.capterra.com.sg/software/149712/whova) — 4.8/5 (2473 reviews) 3. [EventCreate](https://www.capterra.com.sg/software/147664/eventcreate) — 4.9/5 (788 reviews) 4. [RSVPify](https://www.capterra.com.sg/software/176614/rsvpify) — 4.8/5 (429 reviews) 5. [KonfHub](https://www.capterra.com.sg/software/1033654/konfhub) — 4.8/5 (200 reviews) ## Reviews ### "Reliable, intuitive, & super support\!" — 5.0/5 > **Julia** | *6 August 2025* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: From the beginning, VBO Tickets has been an exceptional fit for our mid-sized nonprofit arts organization. VBO Tickets allows us to manage everything in one system - from classes, camps, and workshops, ticketed and general admission performances, art sales, and donor management/tracking. VBO Tickets is an affordable solution for our complex offerings and the website is intuitive for both our patrons and staff to use. > > **Cons**: Our only complaints are that VBO cannot currently calculate and add sales tax to orders, and it doesn't allow payment method-specific fees (we'd like to apply a percentage-based credit card fee without passing it on to all customers). We've already discussed these requests with the team at VBO and always find them open to feedback and suggestions. > > The team at VBO has been patient, attentive, and helpful - not only through our original onboarding, but has continued to be an invaluable resource. They consistently go above and beyond to answer questions, troubleshoot issues, and help us find solutions. Most importantly, they treat us like partners and we always feel like we're on the same team, working toward the same goals. ----- ### ""The Most Powerful, Customizable Ticketing Platform" doesn't begin to cover it..." — 4.0/5 > **Eric** | *2 August 2024* | Performing Arts | Recommendation rating: 9.0/10 > > **Pros**: The sales, support, and development teams have been extremely transparent, understanding of pain points, and quick to implement fixes. They value client feedback and are willing to put in the work to make the product work how you'd expect it to. The product ticks almost every box. The features you and your patrons rely on and expect are all there. We've had great feedback regarding the ease of use from patrons. > > **Cons**: The only cons I have are back-end/administrative side only. There are some extremely minor UI issues like text and formatting, help tips that aren't always helpful, and support documents that could use some re-doing (they currently rely heavily on video vs. text). The event builder experience takes some trial and error to find the right settings, but only because the platform is extremely customizable. It seems like options and settings aren't always where you expect them to be, likely because they've been added over time. There isn't a true "mobile-friendly" view of the back-end admin interface, and branding capabilities are limited (not as "white-label" as advertised). There is also no option for administrative users to sign in with organization SSO, despite being advertised as a feature in multiple places, and the SSO integration for end users has some limitations. > > We looked at moving to VBO several years ago but held back due to some features that we felt were missing. In the two years we were with another platform, almost every feature we said was missing had been implemented. VBO seems to truly care about their client's experience, hardships, and feedback regarding the platform. The support team and sales teams are transparent about capabilities and timelines for resolution of the minor issues that we've come accross. The platform has exceeded all expectations. Are there some minor "hmm... that's confusing" moments? Yes... but they listen to your thoughts and rapidly implement fixes. If you're looking at VBO, I promise you they are worth giving more thought than I did the first time around. ----- ### "Effective Automatic scheduling with great mobile interface" — 4.0/5 > **Kanishk** | *18 August 2024* | Computer & Network Security | Recommendation rating: 3.0/10 > > **Pros**: Efrective automatic scheduling saves lot of time and effort with a very user friendly interface > > **Cons**: Lag in output at times which result in restarting the app all over again > > Great product with exceptional outcomes. ----- ### "VBO" — 5.0/5 > **MICHAEL** | *16 October 2018* | Entertainment | Recommendation rating: 7.0/10 > > **Pros**: Easy to use. This software takes the guess work out of selling tickets online > > **Cons**: It’s a little on the pricey side. We are a very small theater and it ended up being a little too expensive for us > > Customer service through VBO was amazing. They help walk you through every step so it makes set up and delivery of your products super easy ----- ### "Great for traditional theaters, not versatile enough for ad-hoc performances" — 4.0/5 > **Carey** | *3 June 2019* | Entertainment | Recommendation rating: 7.0/10 > > **Pros**: The interface is generally easy to navigate and figure out on your own. There are so many useful features, it can feel a bit cluttered, but once one learns the process, it handles every aspect of selling. The API is nice for embedding on your own site. > > **Cons**: The entire process — from setup to event management to the API — is centered around multiple performances of one run (show), as per a traditional theater. Setting up one-off shows and shows that run continuously is much more of a burden to maintain. Ad-hoc shows, especially, require that you set up a completely new event, including reminder emails, ticket setup, etc. even if that info doesn't change from show to show. Copying events does not copy all the pertinent information, such as event images. Setting up event dates under one event for ad-hoc shows is cumbersome because the API and the dashboard group them all together. > > The system is reliable and solid in what it does. Support does their best to help you find workarounds for non-traditional theaters, but are unwilling to consider enhancement requests without paying for the development. My one actual technical issue (notifications of credit card failure self-dismissed to quickly for the user to read) has been pretty much ignored. I recommended VBO for my local community theater, even with all of that because it does work well for that model. It absolutely is a bear for the rest of us (I run an improv theater). ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.sg/software/139984/vbo-tickets?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/139984/vbo-tickets) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data