--- description: Get detailed information about Dispatch and how it can help you meet your business needs. Learn more about Dispatch price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dispatch Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/30059/service-dispatch/software) > [Dispatch](/software/139893/dispatch) # Dispatch Canonical: https://www.capterra.com.sg/software/139893/dispatch Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/139893/dispatch?page=2) > Peace of mind for you, your team, and your customer. > > Verdict: Rated **4.0/5** by 42 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dispatch? Companies that dispatch field service technicians and need to schedule them, track them, to invoice customers and to communicate technician status to customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 42 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Dispatch - **Location**: BOSTON, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$129.00 - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Automated Scheduling - Availability Management - Billing & Invoicing - Calendar Management - Contact Database - Customer Database - Dispatch Management - Electronic Payments - Electronic Signature - GPS - Job Management - Maintenance Scheduling - Mobile Access - Mobile App - Payment Collection in the Field - Quotes/Estimates - Reminders - Reporting/Analytics - Routing - Scheduling - Self Service Portal - Service History - Skills Tracking - Technician Management - Third-Party Integrations - Work Order Management ## Integrations (9 total) - HubSpot Marketing Hub - Marketo Engage - NetSuite - PayPal Enterprise Payments - QuickBooks Online Advanced - Salesforce Sales Cloud - Stripe - Twilio - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Service Dispatch Software](https://www.capterra.com.sg/directory/30059/service-dispatch/software) ## Related Categories - [Service Dispatch Software](https://www.capterra.com.sg/directory/30059/service-dispatch/software) - [Scheduling Software](https://www.capterra.com.sg/directory/30087/scheduling/software) - [HVAC Software](https://www.capterra.com.sg/directory/30107/hvac/software) - [Plumbing Software](https://www.capterra.com.sg/directory/30673/plumbing/software) - [Field Service Management Software](https://www.capterra.com.sg/directory/10009/field-service-management/software) ## Alternatives 1. [Connecteam](https://www.capterra.com.sg/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [Jobber](https://www.capterra.com.sg/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [FieldPulse](https://www.capterra.com.sg/software/153475/fieldpulse) — 4.6/5 (411 reviews) 4. [Housecall Pro](https://www.capterra.com.sg/software/140363/housecall-pro) — 4.7/5 (2737 reviews) 5. [ServiceTitan](https://www.capterra.com.sg/software/150053/servicetitan) — 4.3/5 (325 reviews) ## Reviews ### "Streamlining Operations for Efficient Service Management" — 4.0/5 > **Sarah** | *18 July 2024* | Consumer Services | Recommendation rating: 5.0/10 > > **Pros**: The system excels in scheduling and dispatching technicians efficiently. It allows us to assign jobs based on technician availability, location, and expertise, ensuring optimal resource allocation. Managing jobs from creation to completion is seamless. We can create work orders, attach relevant documentation, and track progress throughout the entire service cycle. The reporting and analytics features provide valuable insights into key metrics such as job completion rates, technician productivity, and lead services performances. > > **Cons**: Integrating customer data often requires manual entry or duplicate efforts, as the system lacks seamless integration with our existing customer database. > > My overall experience with the service dispatch system has been positive in terms of streamlining our service operations and improving efficiency. It effectively manages scheduling, job assignments, and real-time updates, which have enhanced our ability to deliver timely service to customers. However, the challenge of integrating customer data into our main database remains a significant drawback. Despite this, the system's robust features and support have contributed to overall improvements in service management and customer satisfaction within our organization. ----- ### "Awful" — 1.0/5 > **Bryson** | *24 October 2023* | Construction | Recommendation rating: 0.0/10 > > **Pros**: Easy to use. Gets the job done sometimes. > > **Cons**: The customer service is awful. Would not recommend ever. No way to just call them to solve an issue takes them forever to reply to emails. ----- ### "Easy to Use" — 4.0/5 > **Amy** | *12 June 2024* | Facilities Services | Recommendation rating: 6.0/10 > > **Pros**: Easy to navigate and enter in new customer information. > > **Cons**: You cannot search archived jobs - huge disadvantage when I need to look back at an older job. It is not very well integrated with other systems. > > It's overall just okay, not great. If you're used to working with Service Titan, you will be disappointed. ----- ### "Dispatch an ok system for HVAC" — 3.0/5 > **Karrie** | *16 October 2025* | Construction | Recommendation rating: 4.0/10 > > **Pros**: Dispatch overall was super easy to implement and easy to use for scheduling. Easy one-way communication with customers from technicians in the field. Field techs liked the ability to review job on cell phones. > > **Cons**: When using the invoicing system, there was no way to edit or make changes as the job progressed if an error occurred or additional items needed to be added. Inability to color-code job types within the schedule display. No ability to do a vertical schedule, only linear, so you can not view multiple days at one time. Poor reporting ability. > > Dispatch for us, was a step up from using Google Calendar. For the overall dispatch and scheduling has been ok. Good means for communication from the field to the office. We used the invoicing section for a time but it did not meet our needs. ----- ### "Dispatch is great\!" — 5.0/5 > **Jennifer** | *4 June 2025* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: Dispatch is a mind reader\! Its THE perfect companion for service coordination. Streamline and user friendly too\! > > **Cons**: Maybe more space for note taking for individual jobs. Also more space for saving notes for just the dispatch and office personel. > > Overall my experience has been really good. It helps me do be more efficient and productive. It induces better performance from the technicians too. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/139893/dispatch?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/139893/dispatch) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data