--- description: Get detailed information about Cognito Forms and how it can help you meet your business needs. Learn more about Cognito Forms price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cognito Forms Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Cognito Forms](/software/138990/cognito-forms) # Cognito Forms Canonical: https://www.capterra.com.sg/software/138990/cognito-forms Page: 1 / 9\ Next: [Next page](https://www.capterra.com.sg/software/138990/cognito-forms?page=2) > Free online form builder with advanced capabilities that are sophisticated enough for power users, yet simple enough for beginners. > > Verdict: Rated **4.7/5** by 182 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Cognito Forms? Businesses and teams who need an easier and more efficient way to collect information and payments from their customers or employees online. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 182 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Cognito Apps - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Individual plan is free for one user and 100 entries/month. Pro: $19/month for 2 users and 2,000 entries/month. Team: $39/month for 5 users and 10,000 entries/month. Enterprise: $129/month for 20 users and unlimited entries. Additional users for $5/user/month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, Germany, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - Access Controls/Permissions - Approval Process Control - Business Process Automation - Collaboration Tools - Compliance Tracking - Conditional Logic - Customizable Forms - Customizable Templates - Data Capture and Transfer - Data Connectors - Data Import/Export - Document Management - Drag & Drop - Electronic Signature - Forms Creation & Design - Forms Management - Information Governance - Mobile Access - Multiple Data Sources - Process/Workflow Automation - Role-Based Permissions - Task Management - Template Management - Third-Party Integrations - Workflow Configuration ## Integrations (173 total) - AWeber - Accelo - Act\! - Act-On - ActiveCampaign - ActiveTrail - Acuity Scheduling - Agile CRM - Airtable - Asana - Avochato - Basecamp - Benchmark Email - Bird - BombBomb ... and 158 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Forms Automation Software](https://www.capterra.com.sg/directory/10023/forms-automation/software) ## Related Categories - [Forms Automation Software](https://www.capterra.com.sg/directory/10023/forms-automation/software) - [Data Management Software](https://www.capterra.com.sg/directory/31003/data-management/software) - [Data Collection Software](https://www.capterra.com.sg/directory/32475/data-collection/software) - [Workflow Management Software](https://www.capterra.com.sg/directory/30091/workflow-management/software) - [Data Entry Software](https://www.capterra.com.sg/directory/30543/data-entry/software) ## Alternatives 1. [Typeform](https://www.capterra.com.sg/software/137289/typeform) — 4.7/5 (964 reviews) 2. [Jotform](https://www.capterra.com.sg/software/158456/jotform-4-0) — 4.7/5 (2885 reviews) 3. [Google Workspace](https://www.capterra.com.sg/software/168389/google-workspace) — 4.7/5 (17559 reviews) 4. [Microsoft Forms](https://www.capterra.com.sg/software/1025299/microsoft-forms) — 4.6/5 (324 reviews) 5. [Zoho Forms](https://www.capterra.com.sg/software/172452/zoho-forms) — 4.5/5 (147 reviews) ## Reviews ### "Best-in-class product. Flexible, Intuitive, and Responsive." — 5.0/5 > **Wei Hong** | *17 November 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Cognito provides plenty of flexibility in the way business forms can be structured - not just in the inputs and logic, but also its ease of integration through APIs and webhooks. The interface has become much more responsive in recent years. > > **Cons**: Support for document merge of non-English / latin languages, especially in Asia. > > Excellent support - even though the support may be available only in US time - not so helpful for business users based out of Asia. BUT engineers really know their stuff and can quickly explain the best execution pathway. ----- ### "Long time user-I love Cognito Forms" — 5.0/5 > **Carin** | *3 May 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I love the pricing at Cognito Forms combined with the great support and wealth of features. Autoresponders are important to my clients and I have used some of the advanced fatures as well. Its great to know I have a form srvice that will anser my support tickets and provide a variety of important form fields. I have been with Cognito for over 10 years now\! > > **Cons**: I would like to be able to add smtp to all my forms, but my account level only allows 1, I do understand that is an advanced feature. > > Great experience, I will stick with them forever\! I have snot reuired a feature that they dont have\! ----- ### "Simplified and unified form solution with exemplary customer service" — 5.0/5 > **Brandon** | *7 April 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Cognito unifies and simplifies our processes, providing tools that are accessible to an average user, but powerful enough to satisfy any of our needs. As a University, we have hundreds of forms, capturing everything from food allergies to personal grievances, to exam deferrals and Cognito has had a solution for all of them. > > **Cons**: Some common workflows still require complex several-step processes that should be simplified, such as approvals or guest roles. While there are workarounds, these are not as easy for average users to set up. Consolidating these functionalities into discrete, simplified pieces would make a huge improvement. Additionally, Cognito does not support some of the larger enterprise requirements, such as role based access control syncing with our identity management software; this means we have to manually maintain hundreds of users and try to keep this synced - a pain point that regrettably grows the more we use the platform. > > Cognito's customer service is truly peerless. I cannot remember the last time I worked with such positive, dedicated solutions staff. Not only are they always available to answer any question, from billing to "how do I do this with the tools available", but they seem genuinely happy to help solve the puzzle that is your latest requirement, providing not only an example in your instance, but an explanation of how it was done. Or, if they cannot for whatever reason, they are happy to log an issue for a future feature for their team to develop. ----- ### "🔴 I strongly advise against using this company." — 1.0/5 > **Alex** | *19 September 2024* | Logistics & Supply Chain | Recommendation rating: 0.0/10 > > **Pros**: It worked fine till it did not. I used them for years > > **Cons**: 🔴 I strongly advise against using this company. If your business relies on functional forms, it's crucial to have real-time customer service to address any issues that may arise. It's unacceptable for a company to operate without this support. In today's competitive business environment, companies with good customer service thrive, and I hope businesses like this one realize the importance of providing real-time support before they become obsolete like Blockbuster. > > It was horrible. I had an issue with their login, so I could fix an issue, but no one could help me. I was losing money by the minute. ----- ### "Cognito - Pros & Cons" — 4.0/5 > **Kelcy** | *13 March 2026* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: AI assistance; features; integration to Sharepoint; ability to prefill fields; table fields; low cost; frequent updates and addition of new features; user friendly > > **Cons**: layout (unable to use customise fonts and limited selection of formatting for content cells); file size limitation when integrating to Sharepoint (it is not something that Cognito can do though); interface can be nicer; unable to copy \& paste fields from one form to another; no bulk send from the platform; reminders cannot be sent to public users > > when you require support, you always receive useful prompt response, solutions and workaround from them in a timely manner. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.com.sg/software/138990/cognito-forms?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/138990/cognito-forms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data