Bench

by Bench Accounting

Who Uses Bench?

Small business owners who want to focus on their business, not their bookkeeping.

What Is Bench?

Bench is for small business owners who want to focus on their business, not their bookkeeping. Every month, Bench turns your data into tax-ready financial statements. You can monitor your business's financial health, download your financial statements, and chat with your team any time via the Bench app. And at the end of the year, Bench provides you with everything you (or your CPA) will need to file your taxes.

Bench Details

Bench Accounting

https://bench.co/

Founded 2012

Bookkeeping done for you
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Bench pricing overview

Bench does not have a free version but does offer a free trial. Bench paid version starts at US$159.00/month.


Starting Price

US$159.00/month

Pricing Details

Every plan comes with unlimited support from a dedicated bookkeeping team and intuitive software to track your financials.

Free Version

No

Free Trial

Yes

Bench deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Documentation

Bench Features

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CPA Firms
  • Compliance Management
  • Credit Card Processing
  • Document Storage
  • Expense Claims
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Government
  • Fund Accounting
  • General Ledger
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Nonprofits
  • Order Management
  • Payroll Management
  • Project Accounting
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Sales Tax Management
  • Status Tracking
  • Tax Management
  • Third Party Integrations
  • Workflow Management

View full list of Accounting Software

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Bank Reconciliation
  • Billing & Invoicing
  • Bookkeeping Services Integration
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Categorisation/Grouping
  • Collections Management
  • Credit Card Processing
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Electronic Payments
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • General Ledger
  • Income & Balance Sheet
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Multi-Currency
  • Payroll Management
  • Profit/Loss Statement
  • Purchase Order Management
  • Real Time Data
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Revenue Recognition
  • SSL Security
  • Sales Tax Management
  • Spend Management
  • Tax Management
  • Third Party Integrations
  • Transaction History
  • Vendor Management

View full list of Bookkeeping Software

Bench Alternatives

More Bench alternatives

Bench Reviews

Read all reviews

Overall rating

4.8/5

Average score

Ease of Use 4.8
Customer Service 4.8
Features 4.6
Value for Money 4.6

Review software

Share your experiences with other software buyers.

Write a Review!
Samantha G.
Owner
Individual & Family Services, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 15/12/2020

"Huge help for an entrepreneur"

Pros: Bench was critical in helping me with catch up books for tax time. Being able to upload reports easily from my bank and various credit card processors made things so much easier, and the bookkeepers learned quickly how to categorize the transactions. I'm not sure when I would have caught up on my historical books without Bench. Going forward from there has been very easy as well. I've been able to link the reports to my card processing software and bank, and get updates as they have questions. So simple! I find the monthly reports easy to understand and its given me a much clearer picture of my numbers.

Cons: The only challenging initial integration was with Paypal- myself and the Bench team member had a hard time linking everything. We resolved it and I didn't have that issue with other accounts. I do wish that this software integrated with my invoicing system, so I could easily see where the profits were coming from. However, I use that system's reports to get a good idea of what's bringing in income.

Vendor Response

by Bench Accounting on 24/12/2020

Hi Samantha, Thank you so much for taking the time to share this review! We're happy to hear that we were able to help get your bookkeeping up to date. We're excited to keep providing a simple and easy bookkeeping experience moving forwards!

  • Reviewer Source 
  • Reviewed on 15/12/2020
Dez E.
Director
Information Technology & Services, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 27/10/2020

"Clean"

Comments: Our overall experience has been that Bench is personable, intuitative, and user-friendly.

Pros: What we like most about Bench is their level of customer service. From setup to now, the team has been here with us and is extremely easy to reach out to. Beyond this, the interface is very clean, quick to load.

Cons: There are some accounts that can't be automated, but we understand this. That aside, we would like to see Bench expand and offer more all-in-one service beyond book-keeping and tax returns or make any partners more accessible (virtual CFO, CPAs would be great).

Vendor Response

by Bench Accounting on 12/11/2020

Hi Dez! Thank you so much for your kind review. We also appreciate the feedback! Wishing you all the best.

  • Reviewer Source 
  • Reviewed on 27/10/2020
Joshua G.
CEO
Hospitality, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/03/2021

"Bench is Amazing"

Comments: Bench is amazing. As a small business owner I was spending too much time categorizing expenses and correctly documenting items for the P&L or balance statement. Bench offers such an amazing service and any time I had a question or issue my Bench specialist was right there. I would highly recommend Bench to anyone who needs bookkeeping services (and their tax team is amazing as well). Couple all of that with their service team's (big shout out to [SENSITIVE CONTENT HIDDEN]) genuine care for you and your company and you have kind of a no brainer.

Pros: The platform is intuitive and easy to use. You speak directly with the individual managing your account, which is nice for continuity. Any discrepancies are easily adjusted or annotated. It exports to multiple file types for integration with other platforms. It links with your accounts so you don't have to manually input everything. AND THEIR TEAM ACTUALLY CARES ABOUT YOU, which is a breath of fresh air.

Cons: Sometimes there are functionality issues with linked accounts, but usually it is because of the security protocols of the bank or account.

Vendor Response

by Bench Accounting on 18/03/2021

Wow! Thank you so much, Joshua. We are absolutely thrilled to hear about your experience. We're excited to keep providing the support you need so you can continue to grow your business!

  • Reviewer Source 
  • Reviewed on 14/03/2021
Marie M.
Founder
Photography, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    2 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 23/07/2020

"Bench dropped the ball & gave me a partial refund."

Comments: I tested Bench out at the end of 2019 and then hired them for my entire 2020 books. In the beginning, they were on top of things. Then, mid-summer they dropped the ball. My account got passed to another team, and they didn't even touch my books for months. It was a mess. I reached out to customer service and they did give me 2 months of a refund, because the customer service rep (who was very kind & courteous) saw what I saw. In December, I requested for my bookkeeper to fix some miscategorized transactions and later asked, "Hey were those fixed?" She said she fixed them, which was a blatant lie! On top of all of that, it took them about TWO MONTHS to do my final end of year books that I could pass onto my CPA. I was told they were uploaded, but then they weren't there when I looked for them. I had to request, "Please upload them again." They apologized and did so right away, but by the time I saw them, thank goodness for the COVID extension, because I literally didn't have my deliverables from Bench until April 2020. My filings would have been late.

Pros: Bench is easy to use and navigate. In the beginning, they were fantastic at answering questions I had to help understand how my bookkeeping was being handled. That's about the only good thing I have to say.

Cons: I spent more time dealing with Bench all year long than when I was doing my own bookkeeping on a simple spreadsheet. I expected a learning curve in the beginning. They promised it would get easier "as we learn about your business and transactions," but I found month after month that the same transactions got flagged needing my input. Then, when I did thorough checks on my books, I found several transactions not in the right category. The other thing I didn't like was that my bank constantly needed to be reconnected. I truly felt like I spent more time handling Bench than I would've spend just doing my own bookkeeping.

  • Reviewer Source 
  • Reviewed on 23/07/2020
Jonathan B.
Partner
Retail, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 25/08/2020

"Excellent Book Keeping Software For Running Your Business"

Comments: Understanding the financial health of our business has been critical in making decisions both long and short term. Bench helped free up the minimal time that we as business owners have and spend more of that time focusing on our business, which has been very helpful.

Pros: It was great to see a breakdown of all three financial statements for our business, both from a macro and micro perspective. Being able to pull up accounts and see specific transactions from desktop and on the go through mobile was indispensable in running a healthy business and planning for the future. The messaging system was prompt and efficient for keeping in touch with our book keepers and account manager with any pressing questions. They were always very professional and did high quality work. Any questions or concerns with categorization and interpreting information were answered well.

Cons: I think it would be helpful to expand the software to allow for the dropping of all receipts into our account in order to have a one stop location for accessing and printing receipts for accounting and tax purposes. We were informed that only high ticket items needed receipts, and so we ended up using other third party software to track mileage and keep track of receipts.

Vendor Response

by Bench Accounting on 23/09/2020

Hi, Jonathan. Thanks so much for sharing your kind review! We also appreciate you taking the time to share your feedback. We have shared this to the appropriate teams.

  • Reviewer Source 
  • Reviewed on 25/08/2020