---
description: Get detailed information about SparkTG VCC and how it can help you meet your business needs. Learn more about SparkTG VCC price, benefits, and disadvantages for businesses in Singapore.
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title: SparkTG VCC Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [SparkTG VCC](/software/137672/ivr)

# SparkTG VCC

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> Cloud telephony software for Indian businesses — IVR, AI voice bot, WhatsApp Business API, call center software \& number masking.
> 
> Verdict: Rated **4.7/5** by 46 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SparkTG VCC?

Indian SMBs and enterprises needing cloud telephony, IVR software, or call center software. Best fit: healthcare, BFSI, e-commerce, real estate, and education teams replacing legacy PBX or on-premise

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 46 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Spark TG

## Commercial Context

- **Starting Price**: US$5.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Pricing is extremely competitive and as apt considering product offering
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: India, United States

## Features

- Agent Interface
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chatbot
- Computer Telephony Integration
- Contact Management
- Dashboard
- Event Triggered Actions
- IVR
- Inbound Call Center
- Interaction Tracking
- List Management
- Multiple Scripts
- Outbound Call Center
- Phone Key Input
- Pre-recorded Messages
- Predictive Dialer
- Quality Management
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Text to Speech
- VoIP
- Voice Customization
- Voice Mail
- Workforce Management

## Integrations (9 total)

- 360Dialog
- AutomateCRM
- Freshdesk
- Gallabox
- Kapture CX
- LeadSquared
- Truecaller
- Vtiger CRM
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Telephony Software](https://www.capterra.com.sg/directory/30084/telephony/software)

## Related Categories

- [Telephony Software](https://www.capterra.com.sg/directory/30084/telephony/software)
- [Predictive Dialer Software](https://www.capterra.com.sg/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.com.sg/directory/30940/voip/software)
- [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software)
- [Telemarketing Software](https://www.capterra.com.sg/directory/31034/telemarketing/software)

## Alternatives

1. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (889 reviews)
2. [Convoso](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews)
3. [DialedIn CCaaS](https://www.capterra.com.sg/software/29589/callcenternow) — 4.8/5 (335 reviews)
4. [Readymode](https://www.capterra.com.sg/software/136728/Readymode) — 4.6/5 (145 reviews)
5. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1789 reviews)

## Reviews

### "Thumbs up for Spark Tg" — 5.0/5

> **Chirag** | *7 August 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use with value for money. Good customer support with quick turnaround time and easy to reach out.
> 
> **Cons**: None as of now. Pretty happy with the services. 

However, can add some more features so that we can integrate with our internal portals.
> 
> Very good till now. Helped us grow in our buisness and gave a good first experience to our clients and authenticity.

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### "Build carefully with SparkTg" — 3.0/5

> **Mukul** | *7 October 2024* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: Product and capabilities. The system is able to handle the complex cases
> 
> **Cons**: Support mechanism and fluctuations in service offerings, cost \&  product design
> 
> Started with exciting problem solving and got more or less what we needed but eventually post agreement signing things were very slow and couple of days response in from business SPOC. Then multiple changes in pricing and agreed offering ruined the experience.

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### "Reliable and Easy-to-Use Calling Solution" — 5.0/5

> **Submeet** | *31 August 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about SparkTG VCC is its easy-to-use interface, reliable call quality, and smooth call management features. It helps our team efficiently handle inbound and outbound calls, monitor call activities, and manage customer interactions from one platform. The overall experience has been convenient and has improved our team’s productivity.
> 
> **Cons**: Occasional technical issues and minor delays in support could be improved to provide a smoother and more efficient overall user experience.
> 
> Overall, my experience with SparkTG VCC has been good and reliable. It is easy to use, provides good call quality, and helps us manage customer calls efficiently.

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### "Robust plaltform, amazing connectivity, awesome service\!" — 5.0/5

> **Rahul** | *4 September 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Spart TG allowed me seamless connectivity for my sales advisors, Raushan from Spart tg was really helpful not only presales but after sales service is also good.
> 
> **Cons**: Nothing so far \! :) \!
> 
> Overall experience is pretty good, no connectivity issues so far.\!\!

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### "Easy to Use and Value for Money" — 5.0/5

> **Alpana** | *18 September 2025* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: SparkTG VCC offers great value for money with its easy-to-use interface, reliable connectivity, and excellent customer support
> 
> **Cons**: SparkTG VCC is effective and user-friendly; just minor enhancements could improve usability and efficiency.
> 
> Our overall experience with SparkTG VCC has been good. It is easy to use, reliable, and well-supported, making our call management smooth and effective.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/137672/ivr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/137672/IVR/> |
| en-AE | <https://www.capterra.ae/software/137672/ivr> |
| en-AU | <https://www.capterra.com.au/software/137672/ivr> |
| en-CA | <https://www.capterra.ca/software/137672/ivr> |
| en-GB | <https://www.capterra.co.uk/software/137672/ivr> |
| en-IE | <https://www.capterra.ie/software/137672/ivr> |
| en-IL | <https://www.capterra.co.il/software/137672/ivr> |
| en-IN | <https://www.capterra.in/software/137672/ivr> |
| en-NZ | <https://www.capterra.co.nz/software/137672/ivr> |
| en-SG | <https://www.capterra.com.sg/software/137672/ivr> |
| en-ZA | <https://www.capterra.co.za/software/137672/ivr> |

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