Who Uses Paymo?
Small and medium project-based businesses (Advertising and Marketing Agencies, Web Development and Design Agencies, Non-Profits, Architecture firms, Law firms, Universities, Virtual Assistants etc.).
What Is Paymo?
Paymo is a modern and intuitive work and project management solution for small businesses and remote teams that bundles advanced task management, planning, scheduling, time tracking, collaboration, and invoicing. This means that you can keep track of the entire lifetime of a project - from creation until getting paid - without having to use and pay for several apps.
Paymo Details
Paymo
http://www.paymoapp.com
Founded 2008
Paymo pricing overview
See pricing plansPaymo has a free version and offers a free trial. Paymo paid version starts at US$9.56/month.
Starting Price
US$9.56/month See pricing details
Free Version
Yes
Free Trial
Yes, get a free trial
Paymo deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Linux (Desktop)
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- Live Online
- Documentation
- Videos
Paymo Features
Billing and Invoicing Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Billing Portal
- Client Portal
- Contact Database
- Contingency Billing
- Credit Card Processing
- Customizable Branding
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Document Management
- Document Storage
- Dunning Management
- Electronic Payments
- Email Management
- Estimating
- Expense Tracking
- Financial Management
- Hourly Billing
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Mobile Payments
- Multi-Currency
- Online Invoicing
- Online Payments
- Payment Processing
- Project Billing
- Projections
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Sales Tax Management
- Tax Calculation
- Third Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Workflow Management
Nonprofit Project Management
- Activity Dashboard
- Approval Process Control
- Budget Management
- Calendar Management
- Collaboration Tools
- Customizable Templates
- For Nonprofits
- Gantt/Timeline View
- Kanban Board
- Mobile Access
- Project Planning/Scheduling
- Reporting/Project Tracking
- Resource Allocation & Planning
- Task Management
Productivity Software
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assignment Management
- Business Process Automation
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Customizable Templates
- Data Import/Export
- Database Creation
- Document Generation
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- File Management
- File Sharing
- File Transfer
- Multiple Projects
- Notes Management
- Office Suite
- Presentation Tools
- Prioritization
- Progress Tracking
- Project Management
- Project Planning
- Project Time Tracking
- Project Tracking
- Projections
- Real Time Notifications
- Real-time Updates
- Reminders
- Reporting & Statistics
- SSL Security
- Scheduling
- Search/Filter
- Secure Data Storage
- Single Sign On
- Tagging
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Team Chat
- Third Party Integrations
- To-Do List
- Workflow Management
Project Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Notifications
- Billing & Invoicing
- Budget Management
- Calendar Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Cost-to-Completion Tracking
- Customizable Templates
- Document Management
- Document Storage
- Drag & Drop
- File Sharing
- Gantt/Timeline View
- Idea Management
- Issue Management
- Kanban Board
- Milestone Tracking
- Multiple Projects
- Percent-Complete Tracking
- Portfolio Management
- Prioritization
- Progress Tracking
- Project Planning
- Project Planning/Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real-time Updates
- Reporting & Statistics
- Reporting/Project Tracking
- Resource Management
- Risk Management
- Status Tracking
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Testing/QA Management
- Third Party Integrations
- Time & Expense Tracking
- Traditional Methodologies
- Workflow Management
Remote Work Software
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assignment Management
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Management
- Employee Activity Monitoring
- File Management
- File Transfer
- Live Chat
- Meeting Management
- Monitoring
- Prioritization
- Progress Tracking
- Project Time Tracking
- Projections
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real-time Updates
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- SSL Security
- Single Sign On
- Softphone Software
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Time Zone Tracking
- Two-Way Audio & Video
- Video Chat
- Video Conferencing
- Workflow Management
Task Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assignment Management
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Create Subtasks
- Deadline Management
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email-to-Task Conversion
- File Management
- Gamification
- Gantt/Timeline View
- Import Tasks
- Mobile Access
- Parent Task
- Percent-Complete Tracking
- Prioritization
- Progress Tracking
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real Time Notifications
- Real-time Updates
- Recurring Tasks
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Spreadsheet View
- Status Tracking
- Task Board View
- Task Editing/Updating
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Third Party Integrations
- Time Tracking
- To-Do List
- Workflow Management
Time and Expense Software
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Attendance Tracking
- Billable Items Tracking
- Billing & Invoicing
- Budgeting/Forecasting
- Calendar Management
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Employee Management
- Estimating
- Expense Tracking
- Invoice Management
- Leave Tracking
- Mobile App
- Multi-Currency
- Payroll Management
- Progress Tracking
- Project Time Tracking
- Project Tracking
- Projections
- QuickBooks Integration
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reimbursement Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Summary Reports
- Task Management
- Task Progress Tracking
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Time Tracking by Client
- Time Tracking by Project
- Timer
- Timesheet Management
- Vacation/Leave Tracking
- Workflow Management
Paymo Alternatives
More Paymo alternativesPaymo Reviews
Read all reviewsOverall rating
Average score
Leticia M.
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Overall Rating5 /5
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Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer SupportUnrated
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Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 16/06/2020
"Our main tool to run the business"
Comments: We have been working with Paymo for more than 5 years now and over the years we've seen constant improvement with new features. It's a rich feature tool for a low price and it suits our company as no other does, not only in what they offer but in an intuitive and easy-to-use tool. The timer, invoices using the timesheet, team scheduling, sending estimates, all those make the difference in our business and has help us to save and make money.
Pros: The timer is the best feature of Paymo. We search a lot but none of the other tools allows us to easy time our work and bill our clients as Paymo, with an always-visible timer. And the ability to bill our clients with the timesheet completes our process perfectly.
Cons: It's lacking a client portal, where they have all information about their project and invoices
Vendor Response
by Paymo on 18/06/2020
Time tracking FTW, Leticia - thank you :)
I think there's a misunderstanding. The current client portal allows clients to view their invoices. Just be sure to add them as contacts too: https://help.paymoapp.com/en/articles/900000-how-do-i-add-a-contact-to-a-client
They can't see the project progress, something that is going to be fixed with the next release of the client portal. That will grant guest users in-app access.
This is our #1 priority right now, so stay tuned!
Kind regards,
Marcel
- Reviewer Source
- Reviewed on 16/06/2020
Jelena J.
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Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 01/07/2020
"My time and sanity saver!"
Comments: I've increased my productivity with Paymo's Kanban board view, combined with Table view, and saved TONS of hours on admin, invoicing, timesheets, client and project management. Just this time saving alone pays off the monthly subscription. Sanity and nerves saving is the bonus! :) Why? Because Paymo helped me maintain good client relationships, timesheet transparency and great records&data representation for a client. So when a client comes up with a random question about a specific task, Paymo's records make finding (and presenting) a specific information or record so much easier, transparent and more reliable.
Pros: Paymo has been a lifesaver in many business management areas: project management, client management, time tracking, accounting. With built-in budgeting, time tracking, expense tracking, estimate calculations, professional invoicing and getting paid online (and on time!), different project 'views' (list, table, board for kanban, gantt), extensive filters, dashboard and insights, resource scheduling, live time reports, client portal - and all that in one app - it's a sanity saver! One of the things I also personally quite appreciate is the professional and clean look of the invoices (and how easy it is for clients to pay them online). With a click of a button, you can add the unbilled time/fees for a specific time period and/or projects to an invoice. Paymo does all that heavy admin stuff for you and it has saved me a lot of time! Cherry on the top: all invoice items are presented so neatly and professionally, so that my clients can see exactly everything I've worked on for them and what I'm billing them for, as well as how much time is tracked for each project and task. And Payoneer, in addition to PayPal/Stripe/Authorize.Net payment gateways is a big plus! It's brilliant. The moment I first tried it, I could immediately feel that Paymo is the tool designed for actual freelancers in mind, whether you work on a project basis, or a pay-as-you-go basis. It's not complex, and all the features it has are just *right*. Exactly what I need. And it's getting even better!
Cons: I wish the app was just a little bit faster, but I read somewhere that they already have this improvement on their roadmap. Still, if you ask me, it's totally worth the wait for every new feature and improvement their team is cooking for us :)
Vendor Response
by Paymo on 10/07/2020
Thank you, Jelena <3
Speed improvements are already something that we're addressing. Stay tuned for more goodies such as a task calendar view, improved mobile app with team collaboration features and guest access.
Cheers,
Marcel
- Reviewer Source
- Reviewed on 01/07/2020
Tanuj D.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 11/07/2021
"Great project management tool for small and medium sized businesses"
Comments: We use it basically because of the great invoicing feature it has. It makes it really easy to keep a track of the expenses and the resources and to generate invoices. It is a quite handy tool for project and time management.
Pros: Paymo is the ultimate project management solution for small and medium sized businesses. It has a lot of features for project management like time and resource utilisation tools, billing and invoicing, resource management. It is easily accessible and quite user friendly.
Cons: The webpage kind of lags sometimes and it's a little difficult to navigate. Sometimes the projects takes a little longer to load.
Vendor Response
by Paymo on 15/07/2021
Thank you, Tanuj!!
Apologize for the webpage load, we experienced some AWS outages last week .
As for the project speed, can you give us more details at [email protected] about that particular project please?
Thank you again!
- Reviewer Source
- Source: GetApp
- Reviewed on 11/07/2021
Cameron N.
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Overall Rating2 /5
-
Ease of Use4 /5
-
Features & Functionality1 /5
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Customer Support3 /5
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Value for Money1 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 08/01/2020
"Monopolize you cause you can't export ANYTHING easily"
Comments: Would NOT recommend it to anyone who has even the slightest of "outside the box" process for projects or billing/invoices.
Pros:
Yet another system that after several months of use only did what we needed it too at 75% of the way, then AFTER buying into the "huge discount" and special they had going, did I find out they do not allow refunds at all!
If you put ANY data into the system and ever need to export it for any reasons ...find a data entry person and hope you didn't enter a lot of information because unless you are a developer that can setup custom API's...your info is stuck in their system!
You can enter clients, companies, etc. and change view to "Table" and see it in table mode, but that view still only gives you the general company information, NOT the contacts for that company and that is 1 of 2, yes that is right 2 places in the entire system of everything you may have entered where you can download/export that view into Excel/CSV file....everything else is PDF if you are lucky!!
If you are a VERY small, VERY basic bookkeeping/accounting freelancer (NO TEAM, just you and very basic billing) - fine, it may work...but if you have more than 1 person in your team other than you, have different rates or even the SLIGHTEST out of the norm billing or cycles...GOOD LUCK!!!
I am furious with this system after being told what it could do and I explained in detail, and "oh yeah, that is not a problem at all"...only to find out, everything I explained about what we needed, went in one ear and out the other just to make the sale...now I have a barely usable system and wasted $$$$!!
Cons:
Can't export anything unless you have a developer standing bye.
System is very "inside the box" thinking even after being told it would easily do what I had explained that I needed it to do
support seems to take longer than usual and they are quick to respond with an answer that has NOTHING to do with what you originally asked (bots maybe?!?!)
Can't get a refund, no matter how many lies they told you to make the sale in the first place!!!
Vendor Response
by Paymo on 28/01/2020
Hi Cameron,
Sorry to see you disappointed. Our goal is to help you improve the way you work, not to sell you on something.
Indeed, you can export client, project, user lists, as well as time reports in csv format - invoices and Gantt Charts are available in PDF only.
However, due to the fact that there's no standardised data structure for project management data, the only practical way to export it is via our API.
And no, we're no bots, and don't force anyones hand to make a sale.
- Reviewer Source
- Reviewed on 08/01/2020
Paloma ana D.
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Overall Rating5 /5
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Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
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Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/03/2021
"Solid Skillpoints with room for improvement"
Comments: Our to-go- solution for anything client-related, book-keeping-wise.
Pros: Absolutely perfect for invoicing clients and keeping track of recurring costs with features as its clients POV.
Cons: Project management tools + how limited customisation on the dashboard is.
Vendor Response
by Paymo on 30/03/2021
Happy to hear your thoughts :D
You're right about the dashboard, it's more geared towards billing & company rentability given our time tracking & invoicing focus.
Can you give me more details about what's missing on the project mngm end?
Thank you!
- Reviewer Source
- Reviewed on 24/03/2021