--- description: Get detailed information about Fusion and how it can help you meet your business needs. Learn more about Fusion price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fusion Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Occupational Health Software](/directory/30814/occupational-therapy/software) > [Fusion](/software/136876/pediatric-therapy-emr) # Fusion Canonical: https://www.capterra.com.sg/software/136876/pediatric-therapy-emr Page: 1 / 30\ Next: [Next page](https://www.capterra.com.sg/software/136876/pediatric-therapy-emr?page=2) > An EHR built specifically to help OTs, PTs, \& SLPs spend less time doing paperwork and more time treating clients. > > Verdict: Rated **4.3/5** by 717 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Fusion? Fusion is ideal for pediatric OT, Speech, and PT practices of all sizes -solo providers, small to mid‑size outpatient clinics, and multi‑location or multispecialty teams. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 717 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ensora Health - **Location**: Birmingham, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Per User - **Pricing Details**: Multi-User plans: Essentials: Starting at $49 / user / month ($39/additional users) Core tools for scheduling, documentation, and basic billing. Advanced: $159 / user / month ($59/additional users) More flexible tools to help growing practices manage insurance claims and customize workflows Premier: $189 / user / month ($89/additional users) Our most complete plan with unlimited access to advanced features and optional add-ons - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Confirmations/Reminders - EMR/EHR - Electronic Payments - Exercise Library - For Physical Therapy - For Speech Therapists - HIPAA Compliant - Healthcare Compliance - Insurance Management - Medical Billing - Mobile Access - Patient Intake - Patient Portal - Patient Records Management - Practice Management - Progress Notes - Progress Tracking - Reminders - Reporting & Statistics - Reporting/Analytics - SMS Messaging - SOAP notes - Template Management - Treatment Planning ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Occupational Health Software](https://www.capterra.com.sg/directory/30814/occupational-therapy/software) ## Related Categories - [Occupational Health Software](https://www.capterra.com.sg/directory/30814/occupational-therapy/software) - [Physical Therapy Software](https://www.capterra.com.sg/directory/30596/physical-therapy/software) - [Pediatric Software](https://www.capterra.com.sg/directory/30747/pediatric/software) - [Speech Therapy Software](https://www.capterra.com.sg/directory/30816/speech-therapy/software) - [Chiropractic Software](https://www.capterra.com.sg/directory/30115/chiropractic/software) ## Alternatives 1. [Ambiki](https://www.capterra.com.sg/software/1075728/Ambiki) — 4.9/5 (14 reviews) 2. [TheraPlatform](https://www.capterra.com.sg/software/203711/theraplatform) — 4.4/5 (79 reviews) 3. [WebPT](https://www.capterra.com.sg/software/92920/webpt) — 4.2/5 (484 reviews) 4. [Net Health](https://www.capterra.com.sg/software/161261/redoc-powered-by-xfit) — 4.1/5 (163 reviews) 5. [ClinicSource](https://www.capterra.com.sg/software/109730/clinicsource) — 3.7/5 (91 reviews) ## Reviews ### "DOES THE JOB. COULD USE A PRODUCT OWNER ON SPECIFIC PIECES." — 4.0/5 > **ALEC** | *21 February 2025* | Medical Practice | Recommendation rating: 6.0/10 > > **Pros**: THE COMBINATION OF DIFFERENT TOOLS IN ONE APPLICATION. > > **Cons**: SOME OF THE TOOLS DO THE JOB, BUT COULD BE MUCH MORE ROBUST. THE INTAKE FORMS FOR EXAMPLE. THEY ARE A NICE FEATURE TO HAVE, BUT ARE VERY BASIC WHEN COMPARED TO PRACTICEQ'S INTAKE PRODUCT. THE TEXT REMINDERS ARE GOOD TO HAVE, BUT SINCE YOU CAN'T SEE RESPONSES FROM CLIENTS, IT ALLOWS FOR A LOT OF CUSTOMER RELATION ISSUES. > > GOOD PRODUCT. WORTH THE MONEY FOR THERAPISTS. NOT WORTH THE MONEY FOR SUPPORT STAFF AT $60/USER ----- ### "Why do I leave Fusion" — 3.0/5 > **Ella** | *28 March 2026* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: The templates they provide by default come handy for users, especially the small business owners in medical/healthcare industry. The feature of "Pull Forward" of the previous note is my favorite and that is very helpful to make documentation and paperwork easy peace-y\! > > **Cons**: The value for money may not justify if you only have less than 10 users. Customer support is not real time. Basically, everything will be routed to either online "library" -- FAQs or an AI. Difficult to have individualized support when you need one. When departing from Fusion, there is actually a binding contract to limit how far ahead i.e., at least 3 or 6 months that you need to notify them or you cannot end the subscription. Read all those small prints carefully\! The data export is a pain for me, given how badly they handled the exit of a client. > > I used Fusion for probably a little longer than 2 years and decided to switch to another platform/system due to the Cons I mentioned above. Fusion saved time and did help streamline my work process, especially with session notes, billing, and client management. But these are what other providers offer, at a cheaper price as well\! ----- ### "Best pediatric software out there" — 4.0/5 > **Tracey** | *24 February 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Fusion is an all-in-one practice management system. Overall, it is intuitive and user-friendly, with a fairly deep "knowledge base" for accessing information about product features and updates. The reports or "Insights" feature can be a very robust addition to anyone's practice. I like that it is pediatric therapy-specific. > > **Cons**: While the "new" Insights offers the user added flexibility for reporting, it is not for the faint of heart, in that it can be a little difficult in some cases to generate the information needed. In some cases, I am not able to generate practice information I am seeking. To that end, I also find that Fusions customer support has decreased over the 9-ish years our practice has used the system. In the past, it was relatively easy to obtain support; currently, I am unable to obtain answers to our inquiries. It has been made more difficult to connect with Fusion Support. > > Overall, I think Fusion is the best pediatric practice management software out there. I would recommend it to any pediatric practice; however, I'd caution them to be prepared to problem-solve on your own. ----- ### "Life Changing\!" — 5.0/5 > **Staci** | *24 February 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The convenience and organization of finding/searching for clients. > > **Cons**: It was hard to get used to in the beginning but once I got used to it, it was actually so much nicer than what we used to use. The only thing I sometimes find difficult to remember is adding cases so our therapists can bill. I didn't have to do that before so it's something I often forget. > > It's been great. We've got several users and very few complaints. Its very user friendly\! I do wish I knew more on how to pull reports because i'm sure we could use it to be more efficient in other ways, I'm just not that familiar with how to pull them so I don't use it that often. ----- ### "Fusion, Poor Customer Service and No Way Off This Ride." — 1.0/5 > **Whitney** | *26 February 2025* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: Fusion was a decent platform that made billing and documentation relatively easy. I had to set up a large portion of it to be the way that worked best for my clinic, but overall the set up was decent. Honestly it was a great product UNTIL Therapy Brands took it over. > > **Cons**: DO NOT USE THIS SOFTWARE. So many things are add on costs/per usage cost on a system that is already pricey, especially for solo/smaller practices. On top of that, customer support is slow if existent at all. I had an issue with the intake forms flat out not being sent to or usable by my clients families (this is an add on cost to use so I paid for something that didn’t work) and was told basically to “just resend it, thanks for reaching out, we’ve now closed this case” as if 1. I hadn’t already attempted to re-send and 2. Like that was the only possible fix and they’d done their due diligence with that advice for a service I WAS PAYING EXTRA FOR NOT WORKING. At no point was refunding or compensating offered. And to top it all off, we pay monthly when we signed on to use fusion at no point were we told our contract would auto renew or that we would be locked into a whole additional year if we didn’t provide written notice 90 DAYS IN ADVANCE OF THE AUTO-RENEWAL DATE and now they’re claiming we will need to pay for an entire year of service because we notified them only 60 Days ahead of the switch instead of 90 days. > > DO NOT RECOMMEND THIS SOFTWARE. The add on costs alone make it just as expensive as other platforms that don’t have those add on fees. In addition, auto renewals that can’t be avoided unless you give a full 90 days notice is absolutely insane, especially when I have 60 days but since it’s not 90 I’m told I need to pay for an entire additional year which is crazy because I didn’t get a new contract when they switched from Fusion to Fusion by Therapy Brands nor when they raised my monthly rate so I’m really just fed up at this point ----- Page: 1 / 30\ Next: [Next page](https://www.capterra.com.sg/software/136876/pediatric-therapy-emr?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/136876/pediatric-therapy-emr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data