SharpSpring from Constant Contact

SharpSpring from Constant Contact

What Is SharpSpring from Constant Contact?

SharpSpring, a Constant Contact company, is a revenue growth marketing platform that helps small businesses generate leads, improve conversions to sales, and drive higher returns on marketing investment. Our innovative platform, open architecture and free customer support, along with flexible contracts, drive real results for a growing business or digital marketing agency. Learn more at sharpspring.com.

Who Uses SharpSpring from Constant Contact?

SharpSpring offers powerful and affordable marketing and sales automation for marketing agencies and SMBs at a fraction of the cost of the competition.

SharpSpring from Constant Contact Software - Make key decisions with accurate and relevant data. Slice and dice powerful metrics into customized reports. Understand end-to-end ROI. SharpSpring from Constant Contact Software - Gather all of the important data on prospects in one place, including contact information, site visits, list memberships, social notes, email interactions and lead score. SharpSpring from Constant Contact Software - SharpSpring goes beyond the capability of traditional ESPs by providing information on visitors’ activity after they click through from emails. Know every page visit, form fill-out, webinar sign-up, and white-paper download from email campaigns you send. SharpSpring from Constant Contact Software - Create striking emails in real-time with the “what you see is what you get” editor in SharpSpring. Continually preview the finished design with an intuitive split-screen view. SharpSpring from Constant Contact Software - Sales Dialer is an integrated outbound calling solution for high-impact sales teams. Empower your team to optimize the quality and quantity of conversations with prospects with one-click calling, automated recording, and searchable transcription features.

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Reviews of SharpSpring from Constant Contact

Average score

Overall
4.6
Ease of Use
4.3
Customer Service
4.6
Features
4.4
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Anna
Anna
Marketing Automation/Data Director in US
Verified LinkedIn User
Marketing & Advertising, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

SharpSpring user for 4+ years

5.0 4 years ago

Comments: We really are able to do so much more with our marketing. We can see the interaction of clients with our marketing as a whole, not just off of one campaign. We can trigger emails and actions based on their behaviors which is very beneficial.

Pros:

Being a Partner for 4+ years has allowed us to grow with them. When they were a startup, we were able to really see the changes the partners were requesting and the software has come a long way. They really value their Partners (agencies).

Cons:

Sometimes SharpSpring likes to release new features, while they need to also work on continually improving their existing features.

Brian
Brian
Managing Partner in US
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

SharpSpring Great Platform With Amazing Support

4.0 3 years ago

Comments: Overall the platform is powerful at a great price, and the team at SharpSpring wants you to succeed, and that shows in their support, courses, documentation, and forums. Not only does SharpSpring benefit Right to Evolve internally, but our clients and the work we do see the benefits as well.

Pros:

SharpSpring has features to create marketing operations and track those campaigns either manually or automatically. Considering I can tie all the potential avenues of a campaign into one spot and see how users interact with is a great win. At a glance, it is essential to read the data and make the right decisions; SharpSpring brings all the data to one platform. It makes work more enjoyable that we can create a single campaign with a list of contacts, email templates, unique forms, dynamic pages, trackable media, automation, and analytics in one spot. Not to mention, once we create this base campaign and all its numerous pieces, I can then quickly use all the parts as a template to do another or a third, and so on. Making it very efficient over time. SharpSpring has a lot of features, but I am thrilled with our CRM, email marketing, ads, funnels, all in one location. All this and the support team have been top-notch every step of the way. I also like to learn myself, which they provide via courses, updated videos, and documents that my team and I can reference.

Cons:

Interface and design consistency are my two significant cons for this platform. Like most, once you know the platform and its interface, you can be very successful. No difference here except that the design process between creating emails, pages, and forms all have their unique process. I believe it would improve user efficiency if the page and email creator, for instance, had a standard procedure and the same layout of tools. The platform has a lot of features with more coming, so you have to know where all the pieces are between the settings, marketing, and sales menu layout.

David
Social Media Manager in North Macedonia
Design, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

A Comprehensive Review of SharpSpring

5.0 3 weeks ago New

Comments: Overall, I am very pleased with SharpSpring. The platform is incredibly powerful and user-friendly. I have been able to achieve great results with my marketing campaigns and I'm sure that I will continue to do so in the future.

Pros:

SharpSpring is an incredibly intuitive and powerful marketing automation platform. It is incredibly easy to get started and its robust feature set allows for deep customization and segmentation of customer data.

Cons:

The pricing of SharpSpring can be a bit steep for smaller businesses. The customer support can also be a bit slow at times.

Fabio
HeadOps in Brazil
Marketing & Advertising, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

There are definitely better options out there.

3.0 3 weeks ago New

Pros:

It's a good entry-level CRM, but if you need a robust and practical tool, look elsewhere.

Cons:

Very limited. Few features, poor usability.

Jessica
Director of Operations in US
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sharpspring - Customer Review - Jessica Hobday

5.0 3 months ago

Comments: Very responsive and attentive support, overall good experience.

Pros:

The learning curve was a lot smaller than other softwares. While SS has generally most things that others do, it isn't all in your face at once.

Cons:

There are definitely lacks in automation that other softwares use. It's getting better, but still not as versatile. Especially with workflows.. email replies aren't a trigger, can't filter by list membership, etc.