17 years helping Singaporean businesses
choose better software
What Is Confluence?
Confluence is an open source for all employers to use as their one OKR software tool. You can use it to track strategies, objectives, and key results while being accountable and transparent all at the same time!
Who Uses Confluence?
Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.
Where can Confluence be deployed?
About the vendor
- Atlassian
- Located in San Francisco, US
- Founded in 2013
Confluence support
- Phone Support
- 24/7 (Live rep)
- Chat
Confluence pricing
Starting Price:
- No free trial
- Yes, has free version
Confluence has a free version and does not offer a free trial. Confluence paid version starts at US$4.89/month.
Pricing plans get a free trialAbout the vendor
- Atlassian
- Located in San Francisco, US
- Founded in 2013
Confluence support
- Phone Support
- 24/7 (Live rep)
- Chat
Confluence videos and images
Features of Confluence
Reviews of Confluence
Confluence is a very famous product for project management.
Comments: If you're new to it, you need to adapt. You also have a reluctance to tools that you haven't used before. But for effective projects and business management, you now have to use collaborative tools. You can get a better work environment by adapting quickly to the initial inconvenience.
Pros:
Project management, output, work-specific human resources management, sharing and collaboration with all participants are important, and Confluence solves all these things at once. There are many services and solutions for efficient project management, but we always use Confluence.
Cons:
Perhaps because it is mainly used for necessary functions, there are no disadvantages yet.
Robust Content Management Tool with lots of potential
Comments: Overall, it is a great tool with really great features and different capabilities that have allowed my team to really lean into content management. Would recommend this to other companies!
Pros:
Confluence is our go-to content management and knowledge based tool. The ability to create spaces by team or departments is really useful and my favorite feature is the ability to give permission by page instead of just by space. We have a main team focused on maintaining our knowledge base, but it's helpful that we can also assign unique individuals who are subject matter experts to also help that team update the content.
Cons:
At times it feels like Confluence may be a bit too robust. It's a great content management system, but can sometimes over complicate a search for a particular page. It can take some time to locate the page you are looking because so many results pop up. You have to weed through the results to find the one you're seeking.
Confluence - July 2024
Pros:
Confluence has a wide use-case. We use Confluence as a knowledge sharing platform and there is a lot of potential in that. I like how confluence shows you "related articles" when you are reading something because this helps me to find the information I am looking for faster.
Cons:
I find this platform way too hard to navigate. I find that when I do not know exactly what I am looking for, I am very unlikely to find it. In addition, I don't find that the search function always picks up what I am looking for; it seems to be very specific.
Knowledge Base as root
Comments: It has a learning curve at the beginning. Still, later on, and not so long after, you will find yourself putting everything on confluence because it is easy, well-managed, and perfect for a platform where people can find documentation and information in a well-presented format.
Pros:
Confluence is part of an already well-positioned and easy-to-implement ecosystem where multiple tools perform a specific job in a workflow. This makes it easy and friendly to set up and run; using information from other platforms like JIRA and Bitbucket, everything comes together in an excellent and organized way without much effort.
Cons:
It might be overwhelming at first; there are plenty of options and personalization elements you can include, so you might think, "It is too much for me." But by watching a couple of YouTube videos, you will see how you can customize it to suit your needs and start using its powerful features.
Alternatives Considered: Slack
Reasons for Choosing Confluence: We used to have documentation inside our bitbucket repositories, but we required a well-defined and easy-to-access platform where the team could both collaborate and access the information for a particular part of the application without needing to go through the code to find it
Switched From: Bitbucket
Reasons for Switching to Confluence: We found that Confluence integrated naturally with JIRA and our Bitbucket repositories, giving us an organic way to set up all our workflows in a single platform. While we could use Slack or any other messaging platform to communicate, Confluence worked perfectly for our documentation needs.
One of the best
Pros:
The ease of use makes it one of the best team work management platforms out there. We are a development team that uses Jira and the integration with Confluence makes our work seamless.
Cons:
As of now, nothing really. We still don't use the Database functionality as it is in alpha.