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What Is Confluence?

Confluence is an open source for all employers to use as their one OKR software tool. You can use it to track strategies, objectives, and key results while being accountable and transparent all at the same time!

Who Uses Confluence?

Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.

Where can Confluence be deployed?

Cloud-based
On-premise

About the vendor

  • Atlassian
  • Located in San Francisco, US
  • Founded in 2013

Confluence support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 30 others

Languages

English, French, German, Japanese, Korean and 3 others

Confluence pricing

Starting Price:

US$4.89/month
  • No free trial
  • Yes, has free version

Confluence has a free version and does not offer a free trial. Confluence paid version starts at US$4.89/month.

Pricing plans get a free trial

About the vendor

  • Atlassian
  • Located in San Francisco, US
  • Founded in 2013

Confluence support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 30 others

Languages

English, French, German, Japanese, Korean and 3 others

Confluence videos and images

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Features of Confluence

  • @mentions
  • Access Controls/Permissions
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Brainstorming
  • Calendar Management
  • Catalog Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Management
  • Content Publishing Options
  • Customizable Branding
  • Customizable Templates
  • Discussions/Forums
  • Document Capture
  • Document Classification
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Email Management
  • Feedback Management
  • File Sharing
  • Full Text Search
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Idea Management
  • Ideation
  • Knowledge Base Management
  • Knowledge Management
  • Marketing Calendar
  • Meeting Management
  • Milestone Tracking
  • Mobile Access
  • Portfolio Management
  • Prioritization
  • Process/Workflow Automation
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Rich Text Editor
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Strategic Planning
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Text Editing
  • Third-Party Integrations
  • Time & Expense Tracking
  • Unified Directory
  • Version Control
  • Visualization
  • Workflow Management

Confluence Alternatives

Wrike is an OKR management software with OKR templates, time tracking, Gantt charts, Kanban boards, easy-to-use reporting, and more.
Quip combines documents, spreadsheets, and chat in one organized experience.
Microsoft OneNote is a fully functional digital note taking application which can be used to organize, share and collaborate on ideas.
Microsoft OneDrive is a web-based digital asset management solution that allows businesses of all sizes to efficiently manage, collabo
Coda is the all-in-one doc that brings words, data, and teams together.
Notion is the all-in-one workspace for notes, projects, documents, and collaboration.
Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.
IT Glue is documentation built for IT professionals. Track, find and know everything in under 30 seconds.
Nuclino is your team's collective brain — a unified workspace for all your team's knowledge, docs, and projects.

Reviews of Confluence

Average score

Overall
4.5
Ease of Use
4.2
Customer Service
4.3
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
MYOUNG UN
MYOUNG UN
차장 in South Korea
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Confluence is a very famous product for project management.

5.0 2 months ago New

Comments: If you're new to it, you need to adapt. You also have a reluctance to tools that you haven't used before. But for effective projects and business management, you now have to use collaborative tools. You can get a better work environment by adapting quickly to the initial inconvenience.

Pros:

Project management, output, work-specific human resources management, sharing and collaboration with all participants are important, and Confluence solves all these things at once. There are many services and solutions for efficient project management, but we always use Confluence.

Cons:

Perhaps because it is mainly used for necessary functions, there are no disadvantages yet.

Rachel
Customer Support Lead in US
Real Estate, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Robust Content Management Tool with lots of potential

4.0 2 months ago New

Comments: Overall, it is a great tool with really great features and different capabilities that have allowed my team to really lean into content management. Would recommend this to other companies!

Pros:

Confluence is our go-to content management and knowledge based tool. The ability to create spaces by team or departments is really useful and my favorite feature is the ability to give permission by page instead of just by space. We have a main team focused on maintaining our knowledge base, but it's helpful that we can also assign unique individuals who are subject matter experts to also help that team update the content.

Cons:

At times it feels like Confluence may be a bit too robust. It's a great content management system, but can sometimes over complicate a search for a particular page. It can take some time to locate the page you are looking because so many results pop up. You have to weed through the results to find the one you're seeking.

Hayley
Trader in Canada
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Confluence - July 2024

3.0 last month New

Pros:

Confluence has a wide use-case. We use Confluence as a knowledge sharing platform and there is a lot of potential in that. I like how confluence shows you "related articles" when you are reading something because this helps me to find the information I am looking for faster.

Cons:

I find this platform way too hard to navigate. I find that when I do not know exactly what I am looking for, I am very unlikely to find it. In addition, I don't find that the search function always picks up what I am looking for; it seems to be very specific.

Tomás
Tomás
Senior Software Engineer in Canada
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Knowledge Base as root

5.0 3 months ago

Comments: It has a learning curve at the beginning. Still, later on, and not so long after, you will find yourself putting everything on confluence because it is easy, well-managed, and perfect for a platform where people can find documentation and information in a well-presented format.

Pros:

Confluence is part of an already well-positioned and easy-to-implement ecosystem where multiple tools perform a specific job in a workflow. This makes it easy and friendly to set up and run; using information from other platforms like JIRA and Bitbucket, everything comes together in an excellent and organized way without much effort.

Cons:

It might be overwhelming at first; there are plenty of options and personalization elements you can include, so you might think, "It is too much for me." But by watching a couple of YouTube videos, you will see how you can customize it to suit your needs and start using its powerful features.

Alternatives Considered: Slack

Reasons for Choosing Confluence: We used to have documentation inside our bitbucket repositories, but we required a well-defined and easy-to-access platform where the team could both collaborate and access the information for a particular part of the application without needing to go through the code to find it

Switched From: Bitbucket

Reasons for Switching to Confluence: We found that Confluence integrated naturally with JIRA and our Bitbucket repositories, giving us an organic way to set up all our workflows in a single platform. While we could use Slack or any other messaging platform to communicate, Confluence worked perfectly for our documentation needs.

Sheen
Product Manager in Spain
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

One of the best

5.0 3 weeks ago New

Pros:

The ease of use makes it one of the best team work management platforms out there. We are a development team that uses Jira and the integration with Confluence makes our work seamless.

Cons:

As of now, nothing really. We still don't use the Database functionality as it is in alpha.