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Who Uses dotloop?
Real estate brokers, agents, team and transaction coordinators
What Is dotloop?
Dotloop is a complete real estate transaction management software. Currently supporting more than 9,000 brokerages and teams across the U.S. and Canada, dotloop touches more than 50% of all U.S. real estate transactions and has earned a near-perfect 98% Retention Rate. Not to mention a top-rated mobile app - 4.8/5 stars with over 38,000 reviews.
dotloop Details
dotloop
https://www.dotloop.com
Founded 2009
Compare dotloop with similar products
Starting price
Free Version
Free Trial
dotloop deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Deployment
- Cloud, SaaS, Web-based
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
dotloop Features
Digital Signature Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Management
- Audit Trail
- Authentication
- CRM
- Chat/Messaging
- Compliance Management
- Configurable Workflow
- Contact Management
- Contract/License Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Security
- Digital Signature
- Document Analytics
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Signature
- Email Invitations & Reminders
- Email Management
- File Sharing
- Forms Management
- HIPAA Compliant
- Mobile Signature Capture
- Multi-Party Signing
- Progress Tracking
- Reminders
- Reporting & Statistics
- SSL Security
- Secure Data Storage
- Single Sign On
- Status Tracking
- Task Progress Tracking
- Team Collaboration
- Template Management
- Third Party Integrations
- Version Control
- Web Forms
- Workflow Management
Estate Agency Software
- API
- Activity Dashboard
- Activity Tracking
- Agent Management
- Alerts/Notifications
- Appointment Management
- CRM
- Calendar Management
- Campaign Management
- Client Management
- Client Portal
- Client/Property Matching
- Commission Management
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Interaction Tracking
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Listing Management
- Pipeline Management
- Property Management
- Real Time Notifications
- Referral Tracking
- Reminders
- Reporting & Statistics
- Social Media Integration
- Task Management
- Template Management
- Third Party Integrations
- Transaction Management
- Website Management
- Workflow Management
File Sharing Software
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Management
- Audit Trail
- Authentication
- Automatic Backup
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Content Management
- Customizable Branding
- Customizable Templates
- Data Synchronization
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Management
- Encryption
- File Management
- File Transfer
- Full Text Search
- HIPAA Compliant
- Live Chat
- Messaging
- Mobile Access
- Projections
- Real Time Notifications
- Real Time Synchronization
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Search/Filter
- Secure Data Storage
- Single Sign On
- Tagging
- Task Management
- Third Party Integrations
- Two-Factor Authentication
- User Management
- Version Control
- Workflow Management
Project Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Notifications
- Billing & Invoicing
- Budget Management
- Calendar Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Cost-to-Completion Tracking
- Customizable Templates
- Document Management
- Document Storage
- Drag & Drop
- File Sharing
- Gantt/Timeline View
- Idea Management
- Issue Management
- Kanban Board
- Milestone Tracking
- Multiple Projects
- Percent-Complete Tracking
- Portfolio Management
- Prioritization
- Progress Tracking
- Project Planning
- Project Planning/Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real-time Updates
- Reporting & Statistics
- Reporting/Project Tracking
- Resource Management
- Risk Management
- Status Tracking
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Testing/QA Management
- Third Party Integrations
- Time & Expense Tracking
- Traditional Methodologies
- Workflow Management
Real Estate Transaction Management Software
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Audit Trail
- CRM
- Calendar Management
- Client Management
- Client Portal
- Collaboration Tools
- Commission Management
- Compliance Management
- Contact Database
- Contact Management
- Contract/License Management
- Critical Date Alerts
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Synchronization
- Document Management
- Document Storage
- Document Templates
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Management
- File Sharing
- Invoice Processing
- Lead Management
- Performance Metrics
- Pipeline Management
- Portfolio Management
- Real Time Notifications
- Referral Tracking
- Reminders
- Reporting & Statistics
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Summary Reports
- Task Management
- Third Party Integrations
- Transaction Review
- Workflow Management
View full list of Real Estate Transaction Management Software
dotloop Alternatives
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dotloop Reviews
Read all reviewsOverall rating
Average score
Heather B.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/09/2019
"An essential for a real estate agents!"
Comments: Excellent!!
Pros: The mobile app on this system allows me to create and share documents quickly and from anywhere. Documents auto fill with transaction information When opened and already has signature places assigned for buyers and sellers to sign. I can share to email or text a document to their phone for immediate signatures. The task lists and reminders are essential to my every day business. And activity log helps me track activities of lenders and other transaction parties so I can see if they view documents or when someone has signed. Push notifications from the mobile app let me know immediately when someone has signed a document so I can share it to the appropriate party. Messaging with in the app allows me to be able to keep all transaction emails messages and notes in one place. I can add pictures of deposit checks or scan multiple documents from my phone directly into the file.
Cons: I have to add an email for each roll including the opposite party which I don’t have access to
- Reviewer Source
- Reviewed on 18/09/2019
Josh C.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support4 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/10/2019
"Making Transaction Management Manageable"
Comments: As mentioned above, Dotloop allowed our small team to transition away from paper-based processing to a fully digital solution. Our team was able to closer over 100 transactions per year with a single adminsitrative transaction coordinator thanks to its templates and task tracking systems.
Pros: Dotloop has a clean, intuitive interface (especially after their most recent design update). It helped our small team clear over a big hurdle of allowing our ops team to efficiently manage transactions while simultaneously allowing our agents to check on progress with as little friction as possible. Dotloop made it possible for our team to finally forego paper files and transact fully in the cloud.
Cons: Despite multiple attempts, our team never really trusted the more complex features of Dotloop (individual user permissioning in particular). Whether user or system error, we had several instances where non-team users were seeing notes, documents, or contact information they should not have seen. As a result, we used Dotloop for internal processing only, which means we had to look elsewhere for client-end solutions.
- Reviewer Source
- Reviewed on 18/10/2019
Kerra H.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 02/07/2021
"A Business Lifesaver, Daily!"
Comments: We can't say enough good things about our experience with dotloop. To put this in perspective, the brokerage we are with provides a free document management program, but we pay additional to continue using dotloop - we love it that much! It is easy to use, keeps our data safe, and streamlines our daily process.
Pros: Dotloop is extremely simple to get started with, and simplifies our real estate business daily. Our entire team is able to collaborate, no matter where we're calling our "office" that day, and we can securely store, manage, share, and sign documents. Our clients have also commented on how easy the software is to use, and they love being able to sign their documents digitally rather than meeting us at the office every time there are documents to be signed.
Cons: The only hiccup we've run into with this software is when our office introduces new documents they want us to begin using. Sometimes it's an extra step to add the new docs to our form library and prepare them for filling/signing, but the good news is this only has to be done once, and then they remain available for future use.
- Reviewer Source
- Reviewed on 02/07/2021
Gina B.
-
Overall Rating3 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support3 /5
-
Value for Money3 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 17/09/2020
"It's Okay...."
Comments: I has to use this software while I was on a team. I was happy when I left the team and didn't have to use this any longer. I'm sure it's a good program, just not to my liking. I had to figure out how to use other programs of this type, and this one I just couldn't get it right.
Pros: dotloop does allow for file sharing, but I found it to be just a little confusing. I just never really got the hang of it. I like other programs much better.
Cons: To me, dotloop was way too confusing. I don't like this software since I found it not to be very user friendly. I know that other people I have worked with like this software, but I could never quite fully figure it out. Not in my top 10.....
Vendor Response
by dotloop on 22/09/2020
Hi Gina, thanks for taking the time to share your feedback regarding dotloop.
I'm sorry to hear that you did not have the best experience in using our software.
I know there's a learning curve whenever people switch to a new product. With that in mind, I'm curious, did you go through any of our on-boarding videos?
Thanks,
Nick Wright
Customer Marketing Manager
- Reviewer Source
- Reviewed on 17/09/2020
Jenifer S.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/05/2021
"Love it but don't like that Zillow owns it :("
Comments: It's been great other than the Zillow buyout.
Pros: I love almost everything about it - there are quite a few features that would be nice to add, but overall it's my favorite
Cons: The thing I like least is that Zillow owns it now. Everyone in my company is leaving DotLoop because of the conflict of interest and the way Zillow has stabbed us in the back as agents. Concerned that our customer's data is no longer private and they are discouraging our clients from using us as professionals. For that reason, I don't know how long I will stay with it. :(
- Reviewer Source
- Reviewed on 19/05/2021
