BankPoint

BankPoint

by BankPoint

Who Uses BankPoint?

Banks or non-bank lenders of any size, but generally over $100M in assets. Any loan portfolio managers looking to improve efficiencies around covenant tracking, reporting, etc.

What Is BankPoint?

Made for commercial banks and commercial lenders, BankPoint seamlessly overlays your core banking system with a simple, user-friendly solution that will dramatically improve and simplify the way your institution operates. Learn why forward-thinking financial institutions are adopting BankPoint to improve areas including Loan Pipeline Management, Loan Portfolio Management, Covenant Tracking, Loan Review, Document Management, and more.

BankPoint Details

BankPoint

http://www.vsisolutions.com

Founded 1999

BankPoint Pricing Overview

BankPoint starts at US$125.00/month. BankPoint does not have a free version but does offer a free trial. See additional pricing details for BankPoint below.

Starting Price

US$125.00/month

Pricing Details

We offer flexible pricing models based on users and modules licensed

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Installed - Windows

Training

In Person

Live Online

Webinars

Support

Business Hours

Online

BankPoint Features

Banking Software
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring
Asset Management
Audit Trail
Complex Debt Structures
Dashboard
Document Management
Exposure Management
Lead Management
Pipeline Management
Risk Management
Trend Analysis

BankPoint Reviews

Showing 5 of 13 reviews

Overall
4.5/5
Ease of Use
4.6/5
Customer Service
4.7/5
Features
4.3/5
Value for Money
4.4/5
Robin G.
VP
Banking, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/06/2019

"BankPoint review"

Comments: A+

Pros: We had a fantastic experience working with BankPoint. Customer service and responsiveness was exceptional, especially with regard to customizing or adapting features of the application to better align with our functional needs. BankPoint was very attentive to the need for system integration in development. The greatest advantage was probably the developers' knowledge of needs from a financial services end user perspective, unlike many technology suppliers who work from the software to the application. Overall a great partner and highly recommended.

Cons: Implementation process with respect to mapping to the core was time-consuming but this is true of all applications. The support we received from the vendor through this process and after was stellar.

  • Reviewer Source 
  • Reviewed on 05/06/2019
Brandi T.
Asset Review Manager, AVP
Banking, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 18/05/2017

"Great. Easy group to work with, they offer a good product with great support."

Comments: Improved and automated processes.

Pros: Ease of use and continued improvements to functionality. VSI continues to look for ways to improve their product, leveraging on the experience and knowledge of its own staff as well as its banking customers who have direct industry knowledge. They have a great commitment to "getting it right" and they work diligently to provide the best product they can.

Cons: Very little to not like. VSI continues to work to improve the features and functions of the product. Currently lacks a few common features; however, those features are in the process of being added to the system.

  • Reviewer Source 
  • Reviewed on 18/05/2017
Bill M.
SVP of Loan Operations
Banking, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/05/2017

"Long time valuable management tool from a long term partner."

Comments: Portfolio management, better imaging user interface, pipeline management, risk rating management, and loan portfolio data reporting

Pros: Reliable information based on creditably validated data sources.
Multiple system views from one source.
Strong workflow to support our policies, procedures, and processes.
Quick integration to multiple document imaging sources

Cons: Extracts could be expanded to include a broader data set than is currently available
Credit line data (global and sub account information) would be helpful.

  • Reviewer Source 
  • Reviewed on 04/05/2017
Jo lynn D.
Senior Vice President
Financial Services, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/12/2019

"A True Partner"

Comments: We call BankPoint "the best vendor ever". They are all knowledgeable, friendly, efficient and responsive. We could not ask for a better partner.

Pros: The people who work at BankPoint are truly exceptional and a rare breed in a vendor. They are knowledgeable, flexible, efficient, organized and responsive. The customer views and ease of reporting have been extremely beneficial.

Cons: The software was not as configurable as we had thought originally but BankPoint staff have been great to help us understand their built-in processes as well as modify their software to meet our needs.

  • Reviewer Source 
  • Reviewed on 17/12/2019
Christopher B.
VP Credit
Banking, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    1/5
  • Ease of Use
    1/5
  • Features & Functionality
    1/5
  • Customer Support
    2/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 04/05/2017

"I use ARCS daily for the pipeline, and also for the loan portfolio to avoid using Jack Henry."

Comments: I don't have to use Silverlake.

Pros: ARCS can actually export loan data, unlike our core system, which is very helpful. The pipeline is also a useful tool for managing workflow at the bank.

Cons: Overall, the site is painfully slow and the design is incredibly dated, lacking a number of easy UI improvements common in modern web application design that would make it far more usable and readable. The data export features are for some reason limited as to what fields can be exported, the data is often output in unusable formatting in Excel (especially the Pipeline), and the export takes far too long, likely because of inefficient programming and/or database design. The Pipeline has a number of restrictions that should be customizable, such as the ability to change the loan amount (or other details) after it goes to review/approved status. It should also be easier to link multiple booked loans to a pipeline loan (i.e. for loan pools). The Reports page is basically unusable and impossible to find anything of value, and changing the effective dates and filters of a report is a painfully slow and tedious process. Inability to export historical data for a loan in bulk (i.e. daily balances) is annoying, and something easy that should be in place already. There should be an Excel add-in for the ribbon that allows for using a formula in Excel (i.e. =ARCS(...)) to pull data from the ARCS database if you enter a loan number, date, and data field. The URL for a loan detail page uses an internal numbering system, not the loan number itself, which is annoying for creating external links. Extracts lack full customization, such as reordering data fields.

Vendor Response

by VSI Solutions on 06/05/2017

Chris - we always appreciate healthy, constructive criticism and feedback, but wow, that was a stinger!

You did make some good suggestions in there that we think we can incorporate into the product: make the reports more "exportable"; batch association of pipeline loans to actual loans; ability to export historical balances for a loan. Look for some of those improvements in upcoming releases.

We're sorry to hear about the general slowness, but a little surprised too, since our metrics show 95% of your response times coming in under a second. Perhaps the slowness you're seeing is in the reporting area, where we lose a little bit of visibility, but we'll investigate either way.

Thanks for the feedback, and remember that you can reach out to us by phone or email with suggestions or criticism any time.

  • Reviewer Source 
  • Reviewed on 04/05/2017