Who Uses This Software?
Banks or non-bank lenders of any size, but generally over $100M in assets. Any loan portfolio managers looking to improve efficiencies around covenant tracking, reporting, etc.
Average Ratings12 reviews
- Overall 4.5 / 5
- Ease of Use 4.5 / 5
- Customer Service 4.5 / 5
- Features 4 / 5
- Value for Money 4.5 / 5
- Starting Price US$125.00/month
- Pricing Details We offer flexible pricing models based on users and modules licensed
- Free Version No
- Free Trial Yes
Cloud, SaaS, Web
Installed - Windows
- Founded 1999
Made for commercial banks and commercial lenders, BankPoint seamlessly overlays your core banking system with a simple, user-friendly solution that will dramatically improve and simplify the way your institution operates. Learn why forward-thinking financial institutions are adopting BankPoint to improve areas including Loan Pipeline Management, Loan Portfolio Management, Covenant Tracking, Loan Review, Document Management, and more.
- ATM Management
- Compliance Tracking
- Corporate Banking
- Credit Card Management
- Investment Banking
- Online Banking
- Private Banking
- Retail Banking
- Risk Management
- Securities Management
- Transaction Monitoring
- Asset Management
- Audit Trail
- Complex Debt Structures
- Document Management
- Exposure Management
- Lead Management
- Pipeline Management
- Risk Management
- Trend Analysis
BankPoint Most Helpful Reviews
Reviewed on 04/05/2017
I use ARCS daily for the pipeline, and also for the loan portfolio to avoid using Jack Henry.
Comments: I don't have to use Silverlake.
Pros: ARCS can actually export loan data, unlike our core system, which is very helpful. The pipeline is also a useful tool for managing workflow at the bank.
Cons: Overall, the site is painfully slow and the design is incredibly dated, lacking a number of easy UI improvements common in modern web application design that would make it far more usable and readable. The data export features are for some reason limited as to what fields can be exported, the data is often output in unusable formatting in Excel (especially the Pipeline), and the export takes far too long, likely because of inefficient programming and/or database design. The Pipeline has a number of restrictions that should be customizable, such as the ability to change the loan amount (or other details) after it goes to review/approved status. It should also be easier to link multiple booked loans to a pipeline loan (i.e. for loan pools). The Reports page is basically unusable and impossible to find anything of value, and changing the effective dates and filters of a report is a painfully slow and tedious process. Inability to export historical data for a loan in bulk (i.e. daily balances) is annoying, and something easy that should be in place already. There should be an Excel add-in for the ribbon that allows for using a formula in Excel (i.e. =ARCS(...)) to pull data from the ARCS database if you enter a loan number, date, and data field. The URL for a loan detail page uses an internal numbering system, not the loan number itself, which is annoying for creating external links. Extracts lack full customization, such as reordering data fields.
by VSI Solutions on 06/05/2017
Chris - we always appreciate healthy, constructive criticism and feedback, but wow, that was a stinger!
You did make some good suggestions in there that we think we can incorporate into the product: make the reports more "exportable"; batch association of pipeline loans to actual loans; ability to export historical balances for a loan. Look for some of those improvements in upcoming releases.
We're sorry to hear about the general slowness, but a little surprised too, since our metrics show 95% of your response times coming in under a second. Perhaps the slowness you're seeing is in the reporting area, where we lose a little bit of visibility, but we'll investigate either way.
Thanks for the feedback, and remember that you can reach out to us by phone or email with suggestions or criticism any time.
Reviewed on 05/06/2019
Pros: We had a fantastic experience working with BankPoint. Customer service and responsiveness was exceptional, especially with regard to customizing or adapting features of the application to better align with our functional needs. BankPoint was very attentive to the need for system integration in development. The greatest advantage was probably the developers' knowledge of needs from a financial services end user perspective, unlike many technology suppliers who work from the software to the application. Overall a great partner and highly recommended.
Cons: Implementation process with respect to mapping to the core was time-consuming but this is true of all applications. The support we received from the vendor through this process and after was stellar.
Reviewed on 18/05/2017
Great. Easy group to work with, they offer a good product with great support.
Comments: Improved and automated processes.
Pros: Ease of use and continued improvements to functionality. VSI continues to look for ways to improve their product, leveraging on the experience and knowledge of its own staff as well as its banking customers who have direct industry knowledge. They have a great commitment to "getting it right" and they work diligently to provide the best product they can.
Cons: Very little to not like. VSI continues to work to improve the features and functions of the product. Currently lacks a few common features; however, those features are in the process of being added to the system.
Reviewed on 04/05/2017
Long time valuable management tool from a long term partner.
Comments: Portfolio management, better imaging user interface, pipeline management, risk rating management, and loan portfolio data reporting
Reliable information based on creditably validated data sources.
Multiple system views from one source.
Strong workflow to support our policies, procedures, and processes.
Quick integration to multiple document imaging sources
Extracts could be expanded to include a broader data set than is currently available
Credit line data (global and sub account information) would be helpful.
Reviewed on 21/04/2017
An incredible, easy to use system that has vast capabilities
Comments: We switched to ARCS from a competing product. I cannot say enough about how transformational ARCS has been for our banking team. Now our loan pipeline, loan operations, document management, deposit pipeline and deposit operations are in a single system. We also now have sophisticated reports that make communicating with regulators straight forward. The best part about ARCS is it's about as easy to use as possible. It's like the iPad of banking software, our users can figure it out with almost no training! The result is happy employees and a more productive bank. ARCS is fully integrated with our Jack Henry Silverlake system. The integration was done in a single day. I know they also support the other major cores. VSI's support has been second to none. They delivered 100% on our engagement and 100% on time.
Pros: Powerful, easy to use, very flexible.