Who Uses This Software?

bookitlive works for many industry sectors that offer time based bookings. Driving Instructors Entertainment (Indoor Trampoline Centres, GoKarting, Rock Climbing) Golf lessons Enterprise solutions

Average Ratings

27 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 5 / 5
  • Features 4.5 / 5
  • Value for Money 5 / 5

Product Details

  • Starting Price US$50.00/month
  • Pricing Details Pricing is based on a monthly/annual subscription. Annual gets 1 month free
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • bookitlive
  • https://www.bookitlive.net/
  • Founded 2008

About bookitlive

bookitlive is the ideal booking solution for single person operators to multinational enterprise corporations and every business size in between. bookitlive opens new opportunities to increase booking efficiencies, retain and up-sell existing customers attract new ones, run marketing campaigns and promotions and improve the overall customer experience. New API now available.

bookitlive Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room Booking Management
  • Appointment Reminders
  • Driver Scheduling
  • Online Booking
  • Online Payments
  • Payroll Management
  • Student Management
  • Time Tracking
  • Accounting Management
  • CRM
  • Electronic Tee Sheets
  • Event Management
  • Gift Card Management
  • Inventory Management
  • Lesson Scheduling
  • Loyalty Program
  • Membership Management
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Attendance Tracking
  • Certification Tracking
  • Exercise Library
  • Fitness Assessments
  • Fitness Plan
  • Nutrition Program
  • Payment Processing
  • eCommerce
  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Contract Management
  • Event Management
  • Marketing Management
  • Order Management
  • Project Management
  • Proposal Management
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management
  • Appointment Management
  • Client Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Membership Management
  • Online Booking
  • Payroll & Commissions
  • Point of Sale (POS)
  • Attendee Management
  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • Event Management
  • Food & Beverage Management
  • Multi-Facility
  • Reservations Management
  • Resource Management
  • Sales Management
  • Staff Management

bookitlive Most Helpful Reviews

Fur Kidz Resort Dog Swimming Pool

Reviewed on 13/09/2016
Neridah S.
Proprietor
2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We run a low cost service to dog owners in the Perth metro area. We did not want to spend time taking bookings for the pool as it would have been reflected in the price which we want to keep low.
I have used two other services which each improved our time efficiency but they could not offer the flexibility of this service.
The first system was 'free' but there were add ons that started to mount up. There was a pay as you book option but it only offered 'bit coin' (is that even money??) and other off shore payment options. So bookings were pay on arrival - we had a very high 'no show' rate, which caused us endless frustration.
The second system took payments via Australia Posts Secure Pay system. This was fantastic, we got paid in advance and the no shows reduced. In any case they didn't bother us any more. There were limits to the system such as customers could only book one appointment at a time, having to pay each time they did it. They couldn't change their bookings, so had to call us. There was no option for us to issue vouchers or give a bulk discount. Then, one day, we were advised that the system was closing down and would no longer be available. Panic stations! What to do?
System three. Best thing that ever happened to us. Our customers can do everything on line. Payments can be made via Secure Pay, I can set up promotions, give bulk discounts, issue vouchers. Customers can change their bookings or call me and it is so easy to manage via my Dashboard function. Best of all I got first class service from the support staff in getting started. They phoned me and walked me through a quick hands on training session. It was brilliant.
If you already have Secure Pay or similar set up it is a sinch to migrate to this system.

Pros: Huge amount of flexibility for both us as business owners and for our clients. Easy to operate. Professional support when you can't work it out. For us this easily pays it's way over and over and over again.
Best of all is that I can now issue vouchers to our clients as a thankyou or to give them a frequent user reward.

Cons: None. I have not regretted moving to this system at all. It has eased my stress levels and made life so easy.

Bookitlive has been a good product to use. Any questions have been answered promptly.

Reviewed on 03/01/2018
Robert B.
Owner/Operater
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The software was easy to set up and use. For a single operator use it was extremely good. Excellent functionality and I was able to track my work easily.
I had used another product previously and using bookitlive online certainly expanded my operation.
I have recommended this product to other single instructor operators and will continue to do so into the future. It is a great product for the single operator

Cons: I now have another instructor working with me and we are sharing an Automatic vehicle. This has been a real struggle and has meant having double bookings. This has been very frustrating at times.
I am now working in a couple of projects for a school and an employment agency. Being able to produce functional reports has been problematic.

I've used this before but the parts I didn't know about were easy to set up, with help from Support

Reviewed on 29/12/2017
Margaret S.
Driving Instructor
Education Management, Self Employed
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I didn't have to create a booking system myself. It was easy to link Bookitlive to my website and to also make Bookitlive look like part of my business in branding and colour themes.

Pros: I can easily see how my bookings are and make multiple types of bookings. It is easy for the customer to interact with. If the customer has used Bookitlive before they don't have to re-register.

Cons: when the customer makes a booking, if they want to reschedule it is not easy to see what the availability is. I tell them to pretend to make another booking so they can see my availability, then reschedule their current booking when they find a time that works for them. If the customer wants to reschedule it would be easier for them to have options of times and days available without going through the process I suggest.

I have used Bookitlive for my business for many years and am extremely happy.

Reviewed on 29/12/2017
Leah O.
Owner/Massage Therapist
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease and convenience of use for both my clients and myself. It has reduced 'no- shows' and last minute cancellations and created allows clients and potential clients the opportunity to access an appointment 24/7, at a time that is more convenient and efficient for them.

Cons: I don't really have any cons. If I could provide any criticism it would be the ability for clients to easily cancel or modify an appointment via the reminder text, rather than the reminder email.. Everyone has a mobile and access to text, not everyone has access to email via their phone. I think this would really simplify this process.

Working with the Team at BookItLive has been a great experience !

Reviewed on 08/01/2018
Leanna L.
Operations Manager
Health, Wellness & Fitness, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Before clients used to call in and book an appointment and now that they are able to complete it themselves this has given our clients much better flexibility in terms of making appointments which has translated into more sales for us

Pros: - How customisable it is
- Ease of use for setting up resources
- The reports are great for summarised information
- Confirmation emails

Cons: - Bulky front end for consumer. For our particular business the client has to enter in the same details twice so this could be just specific to our needs and not for the software itself.

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