bookitlive

bookitlive

by bookitlive

Who Uses bookitlive?

bookitlive works for many industry sectors that offer time based bookings. Driving Instructors, Entertainment (Indoor Trampoline Centres, GoKarting, Rock Climbing) Golf lessons and many more.

What Is bookitlive?

bookitlive is the ideal booking solution for single person operators to multinational enterprise corporations and every business size in between. bookitlive opens new opportunities to increase booking efficiencies, retain and up-sell existing customers attract new ones, run marketing campaigns and promotions and improve the overall customer experience. New API now available.

bookitlive Details

bookitlive

https://www.bookitlive.net/

Founded 2008

bookitlive Pricing Overview

bookitlive does not have a free version but does offer a free trial. bookitlive paid version starts at US$50.00/month.

Starting Price

US$50.00/month

Pricing Details

Pricing is based on a monthly/annual subscription. Annual gets 1 month free

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

bookitlive Features

Appointment Scheduling Software
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Appointment Reminders
Driver Scheduling
Online Booking
Online Payments
Payroll Management
Student Management
Time Tracking
Accounting Management
CRM
Electronic Tee Sheets
Event Management
Gift Card Management
Inventory Management
Lesson Scheduling
Loyalty Program
Membership Management
Payment Processing
Payroll Management
Point of Sale (POS)
Attendance Tracking
Certification Tracking
Exercise Library
Fitness Assessments
Fitness Plan
Nutrition Program
Payment Processing
eCommerce
Appointment Scheduling
Billing & Invoicing
Client Management
Contract Management
Event Management
Marketing Management
Order Management
Project Management
Proposal Management
Attendee Tracking
Badge Management
Calendar Management
Class Registration
Contact Management
Custom Forms
Event Registration
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Processing
Self Check-in
Surveys & Feedback
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Real-time Scheduling
Resource Scheduling
Room Booking Management
Appointment Management
Client Management
Employee Scheduling
Inventory Management
Loyalty Program
Payroll & Commissions
Point of Sale (POS)
Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Management
Sales Management
Staff Management

bookitlive Reviews

Showing 5 of 26 reviews

Overall
4.6/5
Ease of Use
4.7/5
Customer Service
4.9/5
Features
4.5/5
Value for Money
4.8/5
Neridah S.
Proprietor
2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/09/2016

"Fur Kidz Resort Dog Swimming Pool"

Comments: We run a low cost service to dog owners in the Perth metro area. We did not want to spend time taking bookings for the pool as it would have been reflected in the price which we want to keep low.
I have used two other services which each improved our time efficiency but they could not offer the flexibility of this service.
The first system was 'free' but there were add ons that started to mount up. There was a pay as you book option but it only offered 'bit coin' (is that even money??) and other off shore payment options. So bookings were pay on arrival - we had a very high 'no show' rate, which caused us endless frustration.
The second system took payments via Australia Posts Secure Pay system. This was fantastic, we got paid in advance and the no shows reduced. In any case they didn't bother us any more. There were limits to the system such as customers could only book one appointment at a time, having to pay each time they did it. They couldn't change their bookings, so had to call us. There was no option for us to issue vouchers or give a bulk discount. Then, one day, we were advised that the system was closing down and would no longer be available. Panic stations! What to do?
System three. Best thing that ever happened to us. Our customers can do everything on line. Payments can be made via Secure Pay, I can set up promotions, give bulk discounts, issue vouchers. Customers can change their bookings or call me and it is so easy to manage via my Dashboard function. Best of all I got first class service from the support staff in getting started. They phoned me and walked me through a quick hands on training session. It was brilliant.
If you already have Secure Pay or similar set up it is a sinch to migrate to this system.

Pros: Huge amount of flexibility for both us as business owners and for our clients. Easy to operate. Professional support when you can't work it out. For us this easily pays it's way over and over and over again.
Best of all is that I can now issue vouchers to our clients as a thankyou or to give them a frequent user reward.

Cons: None. I have not regretted moving to this system at all. It has eased my stress levels and made life so easy.

  • Reviewer Source 
  • Reviewed on 13/09/2016
Robert B.
Owner/Operater
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 03/01/2018

"Bookitlive has been a good product to use. Any questions have been answered promptly."

Pros: The software was easy to set up and use. For a single operator use it was extremely good. Excellent functionality and I was able to track my work easily.
I had used another product previously and using bookitlive online certainly expanded my operation.
I have recommended this product to other single instructor operators and will continue to do so into the future. It is a great product for the single operator

Cons: I now have another instructor working with me and we are sharing an Automatic vehicle. This has been a real struggle and has meant having double bookings. This has been very frustrating at times.
I am now working in a couple of projects for a school and an employment agency. Being able to produce functional reports has been problematic.

  • Reviewer Source 
  • Reviewed on 03/01/2018
Josey M.
Teaching Assistant
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    Unrated
  • Customer Support
    4/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 23/06/2015

"This software covers most of the basic requirements of a booking system"

Comments: This application gives value for money considering the price at which it is offered. The support team actively clears most of the issues that comes forth. At time I have felt it would have been great if it had some more specific options which would suit our requirements.

  • Reviewer Source 
  • Reviewed on 23/06/2015
Margaret S.
Driving Instructor
Education Management, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 29/12/2017

"I've used this before but the parts I didn't know about were easy to set up, with help from Support"

Comments: I didn't have to create a booking system myself. It was easy to link Bookitlive to my website and to also make Bookitlive look like part of my business in branding and colour themes.

Pros: I can easily see how my bookings are and make multiple types of bookings. It is easy for the customer to interact with. If the customer has used Bookitlive before they don't have to re-register.

Cons: when the customer makes a booking, if they want to reschedule it is not easy to see what the availability is. I tell them to pretend to make another booking so they can see my availability, then reschedule their current booking when they find a time that works for them. If the customer wants to reschedule it would be easier for them to have options of times and days available without going through the process I suggest.

  • Reviewer Source 
  • Reviewed on 29/12/2017
Leah O.
Owner/Massage Therapist
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 29/12/2017

"I have used Bookitlive for my business for many years and am extremely happy."

Pros: The ease and convenience of use for both my clients and myself. It has reduced 'no- shows' and last minute cancellations and created allows clients and potential clients the opportunity to access an appointment 24/7, at a time that is more convenient and efficient for them.

Cons: I don't really have any cons. If I could provide any criticism it would be the ability for clients to easily cancel or modify an appointment via the reminder text, rather than the reminder email.. Everyone has a mobile and access to text, not everyone has access to email via their phone. I think this would really simplify this process.

  • Reviewer Source 
  • Reviewed on 29/12/2017