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What Is NetSuite?

NetSuite cloud ERP provides the tools and insights companies need to operate effectively by operating core processes. Run your entire business with a single, integrated suite of applications for managing accounting, order processing, inventory management, production, supply chain, and warehouse operations. Get real-time visibility into financial and operational performance across your organization, whether you have a single location or multiple subsidiaries.

Who Uses NetSuite?

From pre-revenue startups to small and mid-size organizations, fast-growing businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

NetSuite Software - Access financial, operational and transactional data from across the organization.
NetSuite Software - Manage multiple subsidiaries, business units and legal entities from a single ERP.

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Reviews of NetSuite

Average score

Overall
4.1
Ease of Use
3.8
Customer Service
3.7
Features
4.1
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Víctor
Víctor
CS Lead in Spain
Verified LinkedIn User
Human Resources, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

It is a great ERP but it is not for everyone

5.0 2 years ago

Comments: Accounting, Trasury. Reporting (but we ended up doing the reporting outside the ERP)

Pros:

Netsuite has a lot of potential when automating processes. It is a great ERP for big Companies or big startups.

Cons:

There is not much literature about netsuite or learning material. Because of this, you are trapped with Consultants. Sometimes you might get lucky but sometimes no. I had both experienceThe ERP is complex to implement. It has become popular in the startup world but it´s complexity does not make it ideal for everyone. Yes. the potential is great but you really need to do a good research before jumping to implement this ERP

Oracle Response

2 years ago

Thanks for taking the time to leave a review, Victor! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

John
Ecommerce and IT management in UK
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Netsuite for Ecommerce

5.0 last month New

Comments: Would highly recommend, is a learning curve like any new system. definitely worth while moving too if your looking for progressive expansion

Pros:

Full customization to handle drop ship and on hand stock, Security systems in place. workflows to enable automation to be setup. integrations with other platforms such as Yooz

Cons:

scripting knowledge is required one you get past basic customization, which if your unsure can be costly.

Oracle Response

last month

Thanks for taking the time to leave a review, John! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Alanna
Director of Operations in US
Renewables & Environment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Better than the alternatives, but only slightly

3.0 2 months ago New

Comments: Overall we've found gains working with Netsuite, but it took about 18months before it was really integrated in our organization and I still question whether some of the gains are worth the drawbacks.

Pros:

Netsuite has helped with financial transparency in our company, tying our inventory in with our accounting better than our previous system.

Cons:

Interface and templates are terribly outdated and difficult to edit / improve. Netsuite is a big investment for our size company but we feel small to them, as customer support has been hard to come by.

Oracle Response

last month

Thank you for taking the time to leave a review, Alanna. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Gary
Netsuite consultant in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Very comprehensive accounting functionality and a pretty rounded ERP.

5.0 3 months ago

Comments: In general I love Netsuite and how flexible it is for addressing the needs of the vast majority of customers.

Pros:

How easy it is to customize without need for expensive resources and the vast majority of the accounting functionality works out of the box.

Cons:

Whilst it’s good to see new functionality delivered with every release, more effort should be made to address existing enhancement requests, some of which have been open for more than a decade.

Oracle Response

2 months ago

Thanks for taking the time to leave a review, Gary! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Mohamed
I T Director in US
Wholesale, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

IT Director

5.0 2 weeks ago New

Comments: its was a roller coaster ride, throughout the implementation at Netsuite side and our company side , facing lots of user resistance but at the end I am sure I did the right decision choosing Netsuite as ERP system for our company and automating many things to free up the end user mind to deal with more complex issues and able to monitor the flow much more efficient.
I am happy to see the end results exactly as I was expecting i learned a lot though the process from all faces and modules ,
it was great experience overall.,

Pros:

Clean interface and easy to create save searches Etc..

Cons:

still not well used for huge order volume

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