NetSuite

It is a great ERP but it is not for everyone

Comments: Accounting, Trasury. Reporting (but we ended up doing the reporting outside the ERP)

Pros:

Netsuite has a lot of potential when automating processes. It is a great ERP for big Companies or big startups.

Cons:

There is not much literature about netsuite or learning material. Because of this, you are trapped with Consultants. Sometimes you might get lucky but sometimes no. I had both experienceThe ERP is complex to implement. It has become popular in the startup world but it´s complexity does not make it ideal for everyone. Yes. the potential is great but you really need to do a good research before jumping to implement this ERP

Alternatives Considered: Odoo

Reasons for Switching to NetSuite: The potential of Netsuite when growing and to manage several entities from one place

NetSuite SuiteCommerce is Powerful But Pricey

Comments: We liked the interface and capabilities of SuiteCommerce, but we did not enjoy the costs associated with ownership. SuiteCommerce may have been too aggressive of a platform for where we were in terms of eCommerce presence and sales as we were trying to build it out. Other platforms may have been a better option in our case, but SuiteCommerce is probably a better fit for a company going all in on eCommerce and is ok with the up front spend to get it going.

Pros:

SuiteCommerce offers all the features you need for a successful eCommerce implementation.

Cons:

The price to purchase and implement, and the cost for 3rd party developers can add up very quickly. A proper assessment of ROI is needed to see if other options may be more viable.

Alternatives Considered: Shopify Plus and Online Auction System

Reasons for Choosing NetSuite: We were kind of forced to make the switch to NetSuite SuiteCommerce for our US division as it was selected by the person over-seeing those operations. We probably would not have selected this platform for where we were in our eCommerce presence.

Switched From: AspDotNetStorefront

Reasons for Switching to NetSuite: We had little option but to agree to implement SuiteCommerce for the division it was to be used for.

New to Netsuite 4 years ago - recommend over SAP alternative

Comments: We use Netsuite everyday for everything from procure-to-pay to order-to-cash, as well as other general accounting functions (journal entries, inventory management, budgeting, etc). Our experience has been good and I think Netsuite is a great value for the money compared to competitors that I've used in the past.

Pros:

I previously used SAP in addition to smaller and more dated ERP systems. I think Netsuite is a great value for the money, especially compared to SAP. The dashboards are nice and you can really get great value out of dashboard customization. Our implementation with the Netsuite team was a little rocky, and I think that the implementation team should work more with companies to see what's more valuable to them in order to guide users to dashboard and report customizations that will make their daily work easier and more efficient.

Cons:

A lot of things aren't included in the main package and are available for purchase as an add-on. One example is the fixed asset module which, to me, should be included in the basic package. There are reports that I wished were more easily filtered within Netsuite, but we instead have to export them to Excel in order to filter them to the data we need. (This may be something customizable, but again, we weren't given much guidance on customizations and have worked through that on our own).

Effective Cloud-Hosted ERP

Comments: As part of our investment/integration approach, we have moved several businesses from QuickBooks to NetSuite. This is equivalent of going from mom-and-pop to professional-level accounting/reporting. We're very happy to have made the switch, and we expect to bring other of our businesses abroad the platform as a means of standardizing our accounting practices groupwide.

Pros:

Relative to other softwares, NetSuite is easy to implement and learn for non-technical users. Our businesses use NetSuite for a variety of accounting and finance tasks, and across-the-board our staffs have been able to pick up the tools and, in some cases, master them quickly with even just a little user acceptance testing.

Cons:

NetSuite needs a UI upgrade -- it was clearly developed in the late 90s/early 2000s. UI tech has advanced considerably, and some implementation of modern techniques would help improve the product. Our main complaint w/r/t NetSuite is the lack of very good implementation and development support. Lastly, there are some surprising gaps in the software; for example, there is no native functionality for approving changes to vendor bank details, an area of high fraud risk. We have developed our own solution, but we would have expected some native functionlaity for that, given the risk.

Alternatives Considered: Sage Intacct

Reasons for Choosing NetSuite: We are a public holding company, so QuickBooks was not going to cut it long-term for the level of professional process and audit controls we needed.

Switched From: QuickBooks Desktop Enterprise and Quickbooks Online

Reasons for Switching to NetSuite: We looked to peer advice and it pointed us to NetSuite.

NetSuite - Great ERP System for the future

Comments: NetSuite has been a great ERP system upgrade for our organization. We have been able to speed up our accounting processes and can easily manage all accounting and billing functions remotely. The implementation went smoothly and the customer support has been world class.

Pros:

NetSuite is a cloud-based system so we can connect from anywhere with internet connection. This has been a game-changer since our company switched to a hybrid work schedule. The software interface is very clean and easy to use. Almost all accounting/billing functions can be performed entirely within the system, or can be done via uploads for large/bulk entries. NetSuite is very customizable, and was fairly easy to implement with the help of a consulting company called Appficiency.

Cons:

There out of the box reports were not very helpful, and the customized reports did not provide the level of detail we were looking for. The budgeting/forecasting modules were also very basic. We ended up purchasing a separate budgeting/reporting software.

Alternatives Considered: Sage Intacct and Microsoft 365

Reasons for Switching to NetSuite: We viewed several demos of other ERP systems and NetSuite looked the cleanest and most functional, although it was also the highest priced.