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What Is Odoo?

Odoo is a fully integrated, customizable, open-source software packed with expertly designed, user-friendly business applications. Odoo's intuitive database is able to meet a majority of business needs, such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of any company, regardless of size (or budget).

Who Uses Odoo?

Odoo open source software exists to help everyone, from people who just need a blog to big companies that need a full ERP. The software is flexible and can be adapted to SMEs or large corporations.

Where can Odoo be deployed?

Cloud-based
On-premise

About the vendor

  • Odoo
  • Located in San Francisco, US
  • Founded in 2005

Odoo support

  • Phone Support
  • Chat

Countries available

Argentina, Australia, Austria, Bahrain, Bangladesh and 59 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 20 others

Odoo pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • Yes, has free version

Odoo has a free version and offers a free trial.

Pricing plans get a free trial

About the vendor

  • Odoo
  • Located in San Francisco, US
  • Founded in 2005

Odoo support

  • Phone Support
  • Chat

Countries available

Argentina, Australia, Austria, Bahrain, Bangladesh and 59 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 20 others

Odoo videos and images

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Features of Odoo

  • 360 Degree Feedback
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendee Management
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Bar Chart
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Batch Processing
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Cancellation Management
  • Capacity Planning
  • Cash Management
  • Cataloging/Categorization
  • Change Management
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Compatibility Testing
  • Compensation Management
  • Completion Tracking
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Debugging
  • Delivery Management
  • Demand Forecasting
  • Design Management
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Payment Alert
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Enrollments/Onboarding
  • Enterprise Asset Management
  • Event Scheduling
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Insurance Industry
  • For Metal Fabrication
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Fuel Management
  • Full Text Search
  • GPS
  • Gantt/Timeline View
  • General Ledger
  • Gift Card Management
  • Graphical User Interface
  • HR Management
  • Idea Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrated Development Environment
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Item Management
  • Job Management
  • Kanban Board
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Lifecycle Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple Payment Options
  • Multiple Projects
  • Online Invoicing
  • Online Store Builder
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • PO Reconciliation
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Procurement Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Project Accounting
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Promotions Management
  • Publishing Options
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real Time Updates
  • Receiving/Putaway Management
  • Recurring Invoicing
  • Recurring Orders
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requisition Management
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • SEO Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service History
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Social Promotion
  • Sourcing Management
  • Spend Management
  • Status Tracking
  • Subscription Plan Management
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Third Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Training Management
  • Transaction Management
  • Transportation Management
  • Usage Tracking/Analytics
  • VIN Lookup
  • Vendor Management
  • Version Control
  • Visualization
  • WYSIWYG Editor
  • Warehouse Management
  • Web-based Deployment
  • Website Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Odoo Alternatives

Increase control over your small or midsize business with SAP Business one - a software designed to grow with you.
Online recruitment software used by businesses to manage jobs, candidates, interviews, and hiring - all in one place.
Zoho Invoice is a 100% free cloud invoicing solution designed to help small businesses with invoicing, expenses & online payments. Learn more about Zoho Invoice
HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers. Learn more about HubSpot CRM
Oracle Primavera is the most powerful, robust, and easy-to-use solution for planning, managing, and executing projects of any size.
ERP solution that assists businesses with project management, order management, commodity tracking, supply chain planning, and more.
Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. Learn more about Salesforce Sales Cloud
School management system that manages procedures of a school such as admissions, attendance, fee collection, and more.
QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime.

Reviews of Odoo

Average score

Overall
4.1
Ease of Use
4.0
Customer Service
3.6
Features
4.1
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Alián
Alián
Software Engineer & Business Development Manager in France
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent ERP to manage your business operations

5.0 4 years ago

Comments: We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.

Pros:

Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.

Cons:

The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

Alternatives Considered: SugarCRM

Reasons for Choosing Odoo: Because managing business operations in spreadsheets it is extremely time-consuming. It requires a lot of coordination and is prone to errors.

Reasons for Switching to Odoo: Because provides more modules. The availability in our market of Python developers to extend and customize the platform was another reason.

Peter
Peter
Sales & Marketing Manager in UK
Verified LinkedIn User
Industrial Automation, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Buckle your seatbelt, it's going to be a bumpy ride!

4.0 3 years ago

Comments: The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly. Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME

Pros:

Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally. The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work. The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.

Cons:

The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly

Alternatives Considered: Statii

Reasons for Switching to Odoo: It wasn't the cheapest but wasn't the most expensive either AND the functionalities offered were not so complex that we'd be paying for a system and not utilising most of the features.

Grace
Grace
Project Manager in US
Verified LinkedIn User
Retail, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Odoo is the greatest free/open-source ERP

4.0 4 weeks ago New

Comments: Odoo's components are seamlessly integrated for a variety of unrelated tasks, which aids in technical and functional workflow comprehension. The system's potential to serve as a one-stop shop for all forms of commercial activity.

Pros:

As far as open-source ERP systems go, Odoo is tops. Odoo's open-source and free community edition comes with a wide variety of useful apps. It also has a more feature-rich premium version called Enterprise.

Cons:

Odoo is open source, thus it should be simpler to customize. Nevertheless, it is difficult to track down reliable resources that instruct programmers on the subject.

Pitchaya
Pitchaya
CEO in Thailand
Verified LinkedIn User
Business Supplies & Equipment, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Working with Odoo is easy and it's flexible.

3.0 2 months ago

Comments: Feel good about the flexible system. But it's not good in that it pays attention to customers. and new visitors

Pros:

Working with Odoo is easy if you've used other ERPs before, Each Features have a similar face Most of my employees say it confuses them sometimes.

Cons:

After paying extra for support Odoo changed the importance of the customer. as a user I'm sure that in a few years If there is no change my company must stop using Odoo services.

Ahmed Noor
Founder / CEO in United Arab Emirates
Import & Export, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Basim Global user / company review for odoo as an ERP system.

5.0 3 months ago

Comments: as a product excellent system except of above cons.

Pros:

Complete Set of system is created considering a business requirement of SME and MSME. Each module is created considering each and every department of a business organization.

Cons:

Bad Customer Service an dependence on ticket system rather than quick Assistance to solve issues, Bad Sales Team, if not tested I would never have purchased the system if was dependent on sales rep. to sell me the product. Wrong Partner network that might drive prospecting and new onboarding customers.

Software found in