Who Uses Odoo?
Odoos fully-integrated, customizable, an open-source suite of business applications intends to serve SMBs but is designed to meet the needs of companies regardless of size and budget.
What Is Odoo?
Odoo is a fully integrated, customizable, open-source software packed with expertly designed, user-friendly business applications. Odoo's intuitive database is able to meet a majority of business needs, such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of any company, regardless of size (or budget).
Odoo Details
Odoo
https://www.odoo.com
Founded 2005
Odoo pricing overview
See pricing plansOdoo has a free version and offers a free trial. Odoo paid version starts at US$12.00/month.
Starting Price
US$12.00/month See pricing details
Pricing Details
Contact Odoo for pricing details.
Free Version
Yes
Free Trial
Yes, get a free trial
Odoo deployment and support
Support
- Business Hours
- Online
Deployment
- Installed - Mac
- Cloud, SaaS, Web
- Installed - Windows
- Mobile - iOS Native
- Mobile - Android Native
Training
- In Person
- Live Online
- Webinars
- Documentation
Odoo Features
Accounting Software
- Accounts Receivable
- Bank Reconciliation
- Billing & Invoicing
- CPA Firms
- Expense Tracking
- Fixed Asset Management
- Fund Accounting
- Government
- Nonprofits
- Payroll Management
- Project Accounting
- Purchase Orders
- Tax Management
Accounts Payable Software
- 1099 Preparation
- Aging Tracking
- Approval Process Control
- Cash Management
- Check Writing
- Data Extraction
- Duplicate Payment Alert
- Electronic Funds Transfer
- Fraud Detection
- Invoice Processing
- PO Reconciliation
- Recurring Payments
- Vendor Management
Billing and Invoicing Software
- Billing Portal
- Contact Database
- Contingency Billing
- Customizable Invoices
- Dunning Management
- Hourly Billing
- Mobile Payments
- Multi-Currency
- Online Invoicing
- Online Payments
- Payment Processing
- Project Billing
- Recurring/Subscription Billing
- Tax Calculator
Business Management Software
- Billing & Invoicing
- CRM
- Employee Management
- Financial Management
- Inventory Management
- Marketing Management
- Order Management
- Performance Metrics
- Project Management
- Purchasing
- Scheduling
- Time & Expense Tracking
- Training Management
- Vendor Management
CRM Software
- Calendar/Reminder System
- Document Storage
- Email Marketing
- Internal Chat Integration
- Lead Generation
- Lead Scoring
- Marketing Automation Integration
- Mobile Access
- Quotes/Proposals
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
Contract Management Software
- Buy Side (Suppliers)
- Completion Tracking
- Compliance Tracking
- Contract Lifecycle Management
- Electronic Signature
- Full Text Search
- Government Contracts
- Pre-built Templates
- Sell Side (Customers)
- Specialty Contracts
- Version Control
- Workflow Management
ERP Systems
- CRM
- Distribution Management
- Enterprise Asset Management
- Financial Management
- HR Management
- Inventory Management
- Order Management
- Project Management
- Purchase Order Management
- Reporting/Analytics
- Supply Chain Management
- Warehouse Management
Fleet Management Software
- Dispatch Management
- Employee Management
- Fuel Management
- GPS Tracking
- Incident Reporting
- Inspection Management
- Inventory Management
- Maintenance Management
- Mileage Tracking
- Motor Pool
- Routing
- Tire Management
- VIN Lookup
- Work Order Management
HR Software
- 360 Degree Feedback
- Applicant Tracking
- Benefits Management
- Compensation Management
- Employee Database
- Employee Profiles
- Onboarding
- Payroll Management
- Performance Management
- Recruitment Management
- Self Service Portal
- Time & Attendance Management
- Time Off Management
Inventory Control Software
- Barcoding/RFID
- Check-in/Check-out
- Cost Tracking
- Forecasting
- Inventory Optimization
- Inventory Tracking
- Item Management
- Reorder Management
- SKU/UPC Codes
- Serial Number Tracking
- Supplier Management
Inventory Management Software
- Alerts/Notifications
- Forecasting
- Inventory Optimization
- Kitting
- Manufacturing Inventory Management
- Mobile Access
- Multi-Channel Management
- Product Identification
- Reorder Management
- Reporting/Analytics
- Retail Inventory Management
- Supplier Management
- Warehouse Management
MRP Software
- Bills of Material
- Document Management
- Inventory Management
- Order Management
- Production Scheduling
- Quality Management
- Quote Management
- Reporting/Analytics
- Safety Management
- Supplier Management
- Supply Chain Management
Order Management Software
- Backorder Management
- Catalog Management
- Inventory Management
- Order Entry
- Order Fulfillment
- Order Tracking
- Recurring Orders
- Returns Management
- Shipping Management
- Special Order Management
POS Systems
- Barcode Scanning
- Commission Management
- Customer Account Profiles
- Discount Management
- Electronic Signature
- Gift Card Management
- Loyalty Program
- Multi-Location
- Restaurant POS
- Retail POS
- Returns Management
- eCommerce Integration
Procurement Software
- Catalog Management
- Contract Management
- Fixed Asset Management
- Inventory Management
- Invoice Processing
- Purchase Order Management
- Receiving/Putaway Management
- Requisition Management
- Sourcing Management
- Spend Management
- Supplier Management
Product Lifecycle Management Software
- Change Management
- Compliance Management
- Cost Tracking
- Design Management
- Document Management
- Product Data Management
- Project Management
- Requirements Management
- Supplier Management
Quoting Software
- Automated Quoting
- Catalog Management
- Client Portal
- Contact Management
- Customizable Branding
- Discount Management
- Pricing Management
- Product Configurator
Recurring Billing Software
- Deferred Billing
- Dunning Management
- Multi-Currency
- Multi-Period Recurring Billing
- Payment Processing
- Recurring Invoicing
- Recurring/Subscription Billing
- Self Service Portal
Subscription Management Software
- Cancellation Management
- Discount / Coupon Management
- Dunning Management
- Enrollment Management
- Product Catalog
- Recurring Billing
- Revenue Recognition
- Self Service Portal
- Subscription Plan Management
- Tax Management
- Usage Tracking/Analytics
Supply Chain Management Software
- Demand Planning
- Electronic Data Interchange
- Import/Export Management
- Inventory Management
- Order Fulfillment
- Sales & Operations Planning
- Shipping Management
- Supplier Management
- Transportation Management
- Warehouse Management
Warehouse Management Software
- 3PL Management
- Barcoding/RFID
- Forecasting
- Inventory Management
- Multi-Location
- Order Management
- Purchasing
- Quality Management
- Real Time Synchronization
- Receiving/Putaway Management
- Returns Management
- Shipping Management
Website Builder Software
- Auto Update
- Content Import/Export
- Drag & Drop
- Landing Pages/Web Forms
- Online Booking Tools
- Online Store Builder
- Pre-built Templates
- Real Time Editing
- SEO Management
- Survey Builder
eCommerce Software
- CRM
- Data Security
- Email Marketing
- Inventory Management
- Kitting
- Mobile Access
- Multi-Channel Marketing
- Multi-Store Management
- Promotions Management
- Returns Management
- Reviews Management
- SEO Management
- Templates
Odoo Alternatives
More Odoo alternatives
Odoo Reviews
Read all reviewsOverall rating
Average score
Alián R.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support4 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/02/2020
"Excellent ERP to manage your business operations"
Comments: We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.
Pros: Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.
Cons: The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.
- Reviewer Source
- Reviewed on 25/02/2020
Wes S.
-
Overall Rating4 /5
-
Ease of Use3 /5
-
Features & Functionality2 /5
-
Customer Support1 /5
-
Value for Money1 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 14/09/2020
"Do Not Purchase Directly From Odoo"
Comments: I wish it had worked. We struggeld with the software for 18 months - even reaching out to the [SENSITIVE CONTENT HIDDEN] via Twitter asking for help. Odoo does not care about the customer. If you work with a reseller, they are awesome. But we made the mistake of buying through Odoo, installing 3rd party apps and then having tons of programming issues that no one would help us with. Great software - horrible company.
Pros: The software is incredibly eligant. The way everything works together via API is astounding. I can't say enough about how flexible this software is.
Cons: Support. We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1. All help is predicated on you having no 3rd party apps. The problem is, you cannot run the software without 3rd party apps.
- Reviewer Source
- Reviewed on 14/09/2020
Denis L.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/12/2020
"Odoo Hosted is Kewl"
Comments: I wanted more than "just QuickBooks", b ut, I still wanted it to be simple. Odoo delivers.
Pros: Odoo hosted is awesome. It's features are robust and simple. It's easy to start experimenting for free with new integrated technologies and then turn them on in production as it makes sense econimically as we scale our business. It's high quality open source software written in Python and leveraging PostgreSQL for the database. Personally, I'd love to be a contributor to the Open Source portfolio of features and products (if only I had the time). Also, they have friendly and very knowledgable support staff that are there to help you succeed without any high pressure tactics. They are in it with you for the long term. I can not recommend Odoo enough.
Cons: I don't have any real complaints yet. So far I haven't needed much technical support and things are pretty intuitive (once you start using it).
- Reviewer Source
- Reviewed on 15/12/2020
Rajiv R.
-
Overall Rating3 /5
-
Ease of Use1 /5
-
Features & Functionality2 /5
-
Customer Support3 /5
-
Value for Money2 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 06/08/2019
"Oversold and Underdelivered"
Comments: We purchased Odoo just about a year ago. We saw the potential it had, which drew our appeal. We began implementation and as it proceeded, we hit several points where we had to push back our launch date. We had (and still have) several bugs and issues with the software we face on a daily basis. We invested over double our initial budget on service hours and had to go back and forth with various Odoo Sales Team members just to be compensated for a chunk of the time reimbursed for issues that should have been taken care of. We have fully migrated our first company, and still in process of migrating our second.
Pros:
-Odoo has a vast array of applications that appear very user friendly
-Can automate several manual functions that occur day-to-day
-Accessible on the go
-Have the ability to customize the system to meet your company's needs
Cons:
-Setting up and configuring the database is almost impossible without support
- Several technical bugs and glitches
-Have to go through several hoops just to undo validated actions (ex: Validated Invoices, Orders)
-Can be slow at times
-Support has slow turn around times
-Sales Team overpromises and under-delivers
Vendor Response
by Odoo on 23/08/2019
Hi Rajiv, thanks for your review. We are sorry to hear you had challenges with configuration. While self-implementation is free, we typically recommend getting technical services either internally, with Odoo directly, or with one of our thousands of Official Partner organizations worldwide. We give you many different options so you can choose the one that is right for you; but please get in contact with us if we can help in any way! :)
- Reviewer Source
- Reviewed on 06/08/2019
Peter C.
-
Overall Rating4 /5
-
Ease of Use3 /5
-
Features & Functionality4 /5
-
Customer Support3 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 07/10/2020
"Buckle your seatbelt, it's going to be a bumpy ride!"
Comments: The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly. Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME
Pros: Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally. The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work. The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.
Cons: The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly
- Reviewer Source
- Reviewed on 07/10/2020
