Odoo

Excellent ERP to manage your business operations

Comments: We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.

Pros:

Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.

Cons:

The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

Alternatives Considered: SugarCRM

Reasons for Choosing Odoo: Because managing business operations in spreadsheets it is extremely time-consuming. It requires a lot of coordination and is prone to errors.

Reasons for Switching to Odoo: Because provides more modules. The availability in our market of Python developers to extend and customize the platform was another reason.

Buckle your seatbelt, it's going to be a bumpy ride!

Comments: The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly. Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME

Pros:

Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally. The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work. The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.

Cons:

The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly

Alternatives Considered: Statii

Reasons for Switching to Odoo: It wasn't the cheapest but wasn't the most expensive either AND the functionalities offered were not so complex that we'd be paying for a system and not utilising most of the features.

Odoo is the greatest free/open-source ERP

Comments: Odoo's components are seamlessly integrated for a variety of unrelated tasks, which aids in technical and functional workflow comprehension. The system's potential to serve as a one-stop shop for all forms of commercial activity.

Pros:

As far as open-source ERP systems go, Odoo is tops. Odoo's open-source and free community edition comes with a wide variety of useful apps. It also has a more feature-rich premium version called Enterprise.

Cons:

Odoo is open source, thus it should be simpler to customize. Nevertheless, it is difficult to track down reliable resources that instruct programmers on the subject.

Working with Odoo is easy and it's flexible.

Comments: Feel good about the flexible system. But it's not good in that it pays attention to customers. and new visitors

Pros:

Working with Odoo is easy if you've used other ERPs before, Each Features have a similar face Most of my employees say it confuses them sometimes.

Cons:

After paying extra for support Odoo changed the importance of the customer. as a user I'm sure that in a few years If there is no change my company must stop using Odoo services.

Basim Global user / company review for odoo as an ERP system.

Comments: as a product excellent system except of above cons.

Pros:

Complete Set of system is created considering a business requirement of SME and MSME. Each module is created considering each and every department of a business organization.

Cons:

Bad Customer Service an dependence on ticket system rather than quick Assistance to solve issues, Bad Sales Team, if not tested I would never have purchased the system if was dependent on sales rep. to sell me the product. Wrong Partner network that might drive prospecting and new onboarding customers.