What Is Odoo?

Odoo is a fully integrated, customizable, open-source software packed with expertly designed, user-friendly business applications. Odoo's intuitive database is able to meet a majority of business needs, such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of any company, regardless of size (or budget).

Who Uses Odoo?

Odoo open source software exists to help everyone, from people who just need a blog to big companies that need a full ERP. The software is flexible and can be adapted to SMEs or large corporations.

Where can Odoo be deployed?

Cloud-based
On-premise

About the vendor

  • Odoo
  • Located in San Francisco, US
  • Founded in 2005

Odoo support

  • Phone Support
  • Chat

Countries available

Argentina, Australia, Austria, Bahrain, Bangladesh and 59 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 20 others

Odoo pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • Yes, has free version

Odoo has a free version and offers a free trial.

Pricing plans get a free trial

About the vendor

  • Odoo
  • Located in San Francisco, US
  • Founded in 2005

Odoo support

  • Phone Support
  • Chat

Countries available

Argentina, Australia, Austria, Bahrain, Bangladesh and 59 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 20 others

Odoo videos and images

Odoo Software - 1
Odoo Software - 2
Odoo Software - MRP v13
Odoo Software - 4
Odoo Software - 5
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Odoo video
Odoo Software - 1
Odoo Software - 2
Odoo Software - MRP v13
Odoo Software - 4
Odoo Software - 5

Features of Odoo

  • 360 Degree Feedback
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Asset Tracking
  • Attendee Management
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Backorder Management
  • Bank Reconciliation
  • Bar Chart
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Batch Processing
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Cancellation Management
  • Capacity Planning
  • Cash Management
  • Cataloging/Categorization
  • Change Management
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Compatibility Testing
  • Compensation Management
  • Completion Tracking
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Debugging
  • Demand Forecasting
  • Design Management
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Payment Alert
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Enrollments/Onboarding
  • Enterprise Asset Management
  • Event Scheduling
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Insurance Industry
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Fuel Management
  • Full Text Search
  • GPS
  • Gantt/Timeline View
  • General Ledger
  • Gift Card Management
  • Graphical User Interface
  • HR Management
  • Idea Management
  • Integrated Business Operations
  • Integrated Development Environment
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Item Management
  • Job Management
  • Kanban Board
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Material Requirements Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Online Store Builder
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • PO Reconciliation
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Procurement Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Production Scheduling
  • Project Accounting
  • Project Management
  • Project Planning/Scheduling
  • Project Scheduling
  • Publishing Options
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Editing
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Invoicing
  • Recurring Orders
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service History
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Social Promotion
  • Sourcing Management
  • Spend Management
  • Status Tracking
  • Subscription Plan Management
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Third Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Training Management
  • Transportation Management
  • Usage Tracking/Analytics
  • VIN Lookup
  • Vendor Management
  • Version Control
  • Visualization
  • WYSIWYG Editor
  • Warehouse Management
  • Web-based Deployment
  • Website Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Odoo Alternatives

Discover SAP S/4HANA Cloud, a complete ERP system with embedded AI and machine learning.
On-premise open-source solution that streamlines all ERP, CRM and SCM operations.
NetSuite, the world’s #1 cloud ERP, gives you the visibility and control you need to make smart decisions and grow with confidence.
PaySimple is the leading payments management solution for service-based businesses, powering the cashflow of over 20,000 companies.
HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers. Learn more about HubSpot CRM
QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime.
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
The #1 Cloud Accounting & Financial Management System. Achieve real-time visibility, drive efficiency, and scale with confidence.
Integrated business management solution that automates financial, customer relationship and supply chain processes.

Reviews of Odoo

Average score

Overall
4.1
Ease of Use
3.9
Customer Service
3.6
Features
4.1
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Nabin
Nabin
CEO in Nepal
Verified LinkedIn User
Computer Software, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Complete set of business management software

5.0 2 years ago

Comments: Odoo has helped us to automate our business process securely while leveraging more revenue.

Pros:

The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.

Cons:

The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.

Alternatives Considered: SAP S/4HANA Cloud, Zoho CRM, Dynamics 365, NetSuite and Acumatica Cloud ERP

Reasons for Choosing Odoo: Odoo can be implemented on-premise making it more reliable and secure.

Switched From: NetSuite

Reasons for Switching to Odoo: Odoo is open source and can be hosted on-premise making it best for growing business.

Peter
Peter
Sales & Marketing Manager in UK
Verified LinkedIn User
Industrial Automation, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Buckle your seatbelt, it's going to be a bumpy ride!

4.0 2 years ago

Comments: The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly. Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME

Pros:

Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally. The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work. The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.

Cons:

The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly

Alternatives Considered: Statii

Reasons for Switching to Odoo: It wasn't the cheapest but wasn't the most expensive either AND the functionalities offered were not so complex that we'd be paying for a system and not utilising most of the features.

Ahmed
Planning and project control engineer in Jordan
Construction, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Supports all project tasks and helps to enhance the organizational capabilities of team members

5.0 2 weeks ago New

Comments: With Odoo, we created an integrated system that includes all our data. It allowed us to evaluate resources and accurately determine operations' efficiency, and automation helped us make better judgments.

Pros:

Odoo reporting and scalability are my favorite features. The Odoo user interface is clear and straightforward. The Odoo system, in general, is flexible and can add more functions, allowing us to maintain the continuity of data entry and quickly complete transactions. I like the customization options and shortcuts that make it easier for my team and other departments to keep track of their workflows and improve entire processes. In addition, Odoo is cloud-connected, provides process automation, and raises the quality of business logic, thereby saving time and money.

Cons:

It requires intensive training sessions so everyone can understand the jobs and work in a unified manner. The subscription prices are reasonable, but the slowness in some functions should be addressed.

Charles
Mental Performance Consultant in Canada
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source

Odoo 101

3.0 2 weeks ago New

Comments: It was very average, some of the features of Odoo did not fit with what I was looking my business, for instance, the ecommerce section was a little bit too complicated and did not fit was I was looking to do.

Pros:

I liked how I could create my own invoices and how easy it was to use this template once it was created. The billing and accounting segment was convenient as well

Cons:

I found it hard to get going. I guess I did not have as much knowledge as I have now but I was struggling a little bit during the free trial.

Alternatives Considered: PaySimple

Reasons for Switching to Odoo: Free trial

Aninda
Chief Solution Architect in Bangladesh
Information Technology & Services, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Awesome ERP Experience!

4.0 4 months ago

Pros:

It has all the modules/features integrated to run a business

Cons:

Support shall be more responsive and cost friendly

Alternatives Considered: Sage Intacct, NetSuite and Infor CRM

Reasons for Choosing Odoo: PrideSys ERP feature development was very poor and slow to keep up the pace wit our business

Switched From: Pridesys ERP

Reasons for Switching to Odoo: Oddo seemed to offer more features/functionalities at better cost