---
description: Get detailed information about QuestionPro and how it can help you meet your business needs. Learn more about QuestionPro price, benefits, and disadvantages for businesses in Singapore.
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title: QuestionPro Pricing, Cost & Reviews - Capterra Singapore 2026
---

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# QuestionPro

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> Cloud-based survey software that helps users create and analyse surveys, polls, and forms with multiple distribution options.
> 
> Verdict: Rated **4.8/5** by 539 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses QuestionPro?

It is designed for academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 539 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Question Pro
- **Location**: Beaverton, US
- **Founded**: 2002

## Commercial Context

- **Starting Price**: US$83.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Subscriptions billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Benchmarking
- Commenting/Notes
- Contact Management
- Customizable Branding
- Customizable Questions
- Customizable Templates
- Data Import/Export
- Data Visualization
- Email Marketing
- Employee Recognition Software
- Engagement Tracking
- Feedback Management
- Mass Texting
- Member Directory
- Message Personalization
- Moderation
- Multi-Channel Distribution
- Offline Response Collection
- Panel Management
- Pulse Surveys
- Question Branching
- Question Library
- Reporting & Statistics
- Reporting/Analytics
- Skip Logic
- Statistical Analysis
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- URL Customization

## Integrations (13 total)

- Caspio
- Copper
- DialogTech
- Freshsales
- Google Analytics 360
- Google Sheets
- HubSpot Marketing Hub
- Marketo Sales Connect
- Microsoft Power BI
- NVivo
- Salesforce Sales Cloud
- Tableau
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Software](https://www.capterra.com.sg/directory/30092/survey/software)

## Related Categories

- [Survey Software](https://www.capterra.com.sg/directory/30092/survey/software)
- [Market Research Software](https://www.capterra.com.sg/directory/10041/market-research/software)
- [SMS Survey Software](https://www.capterra.com.sg/directory/32937/sms-survey/software)
- [Employee Engagement Software](https://www.capterra.com.sg/directory/30817/employee-engagement/software)
- [Community Software](https://www.capterra.com.sg/directory/30800/community/software)

## Alternatives

1. [UmfrageOnline](https://www.capterra.com.sg/software/201674/enquetes-maken) — 4.6/5 (1758 reviews)
2. [Google Forms](https://www.capterra.com.sg/software/176571/google-forms) — 4.7/5 (11538 reviews)
3. [SurveyMonkey](https://www.capterra.com.sg/software/32728/surveymonkey) — 4.6/5 (10495 reviews)
4. [Jotform](https://www.capterra.com.sg/software/158456/jotform-4-0) — 4.7/5 (2919 reviews)
5. [SurveySparrow](https://www.capterra.com.sg/software/168823/surveysparrow) — 4.4/5 (122 reviews)

## Reviews

### "Useful Survey Tool with Room for Improvement" — 5.0/5

> **Aydan** | *13 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to create and distribute surveys quickly.&#10;&#10;Wide variety of question types and templates.&#10;&#10;Reliable data collection and basic reporting features.
> 
> **Cons**: Interface can be unintuitive at times, making complex survey creation slower.&#10;&#10;Advanced analytics and customization options are limited to higher-tier plans.&#10;&#10;Customer support response can sometimes be slow
> 
> My overall experience with QuestionPro has been positive. The platform makes creating and distributing surveys straightforward, and it offers a good variety of question types and templates. Data collection is reliable, and basic reporting is easy to use. However, the interface can feel a bit unintuitive for complex surveys, and some advanced analytics features are only available in higher-tier plans. Overall, it’s a solid tool for standard survey needs, with room for improvement in usability and advanced reporting.

-----

### "Easy-to-Use Survey Platform" — 5.0/5

> **Andrea** | *15 May 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: I liked most that QuestionPro is very easy to use, especially when designing surveys. The platform is intuitive, practical, and makes it simple to create, distribute, and manage surveys. I also really appreciate their active customer support, which responds quickly to questions and requests.
> 
> **Cons**: There is very little I disliked about QuestionPro. Some advanced features may take a bit of time to explore at first, but overall the platform is easy to use, reliable, and well supported.
> 
> My overall experience with QuestionPro has been very positive. It is an easy-to-use and reliable platform for creating and managing surveys, with intuitive survey design tools and useful features for collecting feedback. Their customer support is also very active and responds quickly to questions or requests, which makes the experience even better.

-----

### "Non profit question pro account" — 3.0/5

> **vicki** | *16 March 2026* | Nonprofit Organization Management | Recommendation rating: 4.0/10
> 
> **Pros**: Provide free licence for non profit organisations.  Allows for multiple surveys.  Customer support very helpful to talk through any issues. Intuitive design.
> 
> **Cons**: For a very small non profit organisation, steps required to set the account up seemed excessive and involved other requirements we do not have or need and had to arrange specifically for this.
> 
> So far, setting up the account has had its issues as detailed above.  Have not had the opportunity yet to fully explore the software and create our first survey.  Friendly helpful staff are available to talk through any issues.

-----

### "Robust survey platform that's user-friendly enough for a non-technical user" — 5.0/5

> **Erica** | *8 January 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: It's easy to set up surveys once you get to know the platform. It's not a simple as some other platforms, but it's more robust. I like that I can create different types of questions to capture nuanced feedback from our clients.
> 
> **Cons**: I would say the learning curve was the most challenging part. You can find something simpler, but you won't get the robust and varied options. It's a true quantitative and qualitative tool for fielding surveys.
> 
> We use QuestionPro for annual surveys of our student grantees. It's easy to set up surveys once you get to know the platform. It's not a simple as some other platforms, but it's more robust. We were thrilled with the results last year and have plans to use it again this year.

-----

### "Helpful resource for small teams" — 4.0/5

> **Chris** | *28 May 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: The platforms flexibility, analytics and reporting are very helpful for our small organization. Customer support is very responsive. Once, the website was down and QuestionPro had it back up and running within a couple hours. The range of questions available meets all of our needs. We love that the QR codes generated for the survey are static so we can use flyers/paper materials without having to update this code each time.
> 
> **Cons**: The design side can sometimes be difficult to navigate as someone with minimal experience in data collection.
> 
> For us as a small non-profits, the service they provide is extremely helpful for our small team. Customer service is great. The software feels a little outdated, but nothing that hinders our use.

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