---
description: Get detailed information about QuestionPro and how it can help you meet your business needs. Learn more about QuestionPro price, benefits, and disadvantages for businesses in Singapore.
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title: QuestionPro Pricing, Cost & Reviews - Capterra Singapore 2026
---

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# QuestionPro

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> Cloud-based survey software that helps users create and analyse surveys, polls, and forms with multiple distribution options.
> 
> Verdict: Rated **4.8/5** by 526 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses QuestionPro?

It is designed for academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 526 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Question Pro
- **Location**: Beaverton, US
- **Founded**: 2002

## Commercial Context

- **Starting Price**: US$83.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Subscriptions billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Benchmarking
- Commenting/Notes
- Contact Management
- Customizable Branding
- Customizable Questions
- Customizable Templates
- Data Import/Export
- Data Visualization
- Email Marketing
- Employee Recognition Software
- Engagement Tracking
- Feedback Management
- Mass Texting
- Member Directory
- Message Personalization
- Moderation
- Multi-Channel Distribution
- Offline Response Collection
- Panel Management
- Pulse Surveys
- Question Branching
- Question Library
- Reporting & Statistics
- Reporting/Analytics
- Skip Logic
- Statistical Analysis
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- URL Customization

## Integrations (13 total)

- Caspio
- Copper
- DialogTech
- Freshsales
- Google Analytics 360
- Google Sheets
- HubSpot Marketing Hub
- Marketo Sales Connect
- Microsoft Power BI
- NVivo
- Salesforce Sales Cloud
- Tableau
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Software](https://www.capterra.com.sg/directory/30092/survey/software)

## Related Categories

- [Survey Software](https://www.capterra.com.sg/directory/30092/survey/software)
- [Market Research Software](https://www.capterra.com.sg/directory/10041/market-research/software)
- [SMS Survey Software](https://www.capterra.com.sg/directory/32937/sms-survey/software)
- [Employee Engagement Software](https://www.capterra.com.sg/directory/30817/employee-engagement/software)
- [Community Software](https://www.capterra.com.sg/directory/30800/community/software)

## Alternatives

1. [SurveySparrow](https://www.capterra.com.sg/software/168823/surveysparrow) — 4.4/5 (121 reviews)
2. [Typeform](https://www.capterra.com.sg/software/137289/typeform) — 4.7/5 (954 reviews)
3. [UmfrageOnline](https://www.capterra.com.sg/software/201674/enquetes-maken) — 4.6/5 (1592 reviews)
4. [Google Forms](https://www.capterra.com.sg/software/176571/google-forms) — 4.7/5 (11399 reviews)
5. [SurveyMonkey](https://www.capterra.com.sg/software/32728/surveymonkey) — 4.6/5 (10440 reviews)

## Reviews

### "Fantastic evaluation software for nonprofits" — 5.0/5

> **Caitlin** | *1 August 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: As a non-profit, we are able to receive a discounted product. This helps our bottom line significantly and lets us focus on the services we provide instead of having to pay for an evaluation software. Customer support is always very responsive no matter the time and I like being able to get in touch with a real person when I need to. With our software we're able to design the type of surveys we need and the branching options are very helpful.
> 
> **Cons**: Manual data entry/upload would be nice to have in the version of QuestionPro available to us but we're able to make it work with our license.
> 
> We have no reason whatsoever to ever consider another software for evaluations. QuestionPro is easy to work with, affordable, and surveys can be complex or basic depending on our needs.

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### "Complex features that are simple to use" — 5.0/5

> **Jesper** | *5 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: As a 501(c)(3) nonprofit organization serving Pacific Islander communities, part of our mission involves healthcare-related projects with a strong emphasis on data collection. For years, we relied on Google Forms and other simple tools, which were sufficient for basic surveys but quickly became limiting as our projects became more complex.&#10;&#10;Our work often requires engaging multiple communities and tracking overlapping, correlated factors. That’s where QuestionPro has been a saving grace. The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the nuances of our work, while still being simple enough for non-specialists to adjust and enhance without worrying about compromising the overall survey design.&#10;&#10;One of the most significant advantages for us is the ease with which we can obtain data in a usable Excel format. This has been a game-changer, allowing us to sanitize results, protect participant anonymity, and still share data with partners in a secure and controlled manner. Having complete control over our data sets ensures that we can honor both community trust and research integrity.&#10;&#10;The built-in analytics are another highlight. Clear, intuitive, and genuinely helpful in helping us identify trends and make data-informed decisions for our programs, allowing us to focus on interpreting insights that matter.&#10;&#10;For us, QuestionPro strikes the perfect balance: robust enough for complex, multi-community projects, but accessible enough for everyone on our team to use with confidence.
> 
> **Cons**: Nothing so far. The software has fully lived up to everything we hoped for and continues to deliver.
> 
> QuestionPro is solving the challenge of running complex surveys across multiple communities, where correlated factors need to be tracked and analyzed. It enables us to build nuanced surveys easily, allows non-specialists to make adjustments without compromising the design, and exports clean, usable Excel data that we can sanitize and share while protecting anonymity. This not only saves us time but also ensures data integrity and community trust, ultimately giving us clearer insights to guide our healthcare and community projects.

-----

### "Robust survey platform that's user-friendly enough for a non-technical user" — 5.0/5

> **Erica** | *8 January 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: It's easy to set up surveys once you get to know the platform. It's not a simple as some other platforms, but it's more robust. I like that I can create different types of questions to capture nuanced feedback from our clients.
> 
> **Cons**: I would say the learning curve was the most challenging part. You can find something simpler, but you won't get the robust and varied options. It's a true quantitative and qualitative tool for fielding surveys.
> 
> We use QuestionPro for annual surveys of our student grantees. It's easy to set up surveys once you get to know the platform. It's not a simple as some other platforms, but it's more robust. We were thrilled with the results last year and have plans to use it again this year.

-----

### "Good for nonprofits" — 4.0/5

> **B** | *2 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: I like the reports it automatically produced for us. Good value. IT is as easy as Survey Monkey but a much better nonprofit rate. It also has more relevant training opportunities.
> 
> **Cons**: The application we put online was difficult for the applicants. Many filled it out multiple times. Also, they require you write a review on this site to get the discount. This kind of requirement felt coerced.
> 
> Very good, we utilize it for a lot of things, including applications for our programs. We also like the ability to get a QR easily on every survey.

-----

### "Great for translation and insights" — 5.0/5

> **Jennifer** | *23 September 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: The translation feature is very easy to use. We translate our surveys in multiple languages. Question pro provide many options and features that other survey programs do not. It is pretty easy to design a survey that is more complex, and you not have to be a data scientist to do it. The analytics and charts provided are superior. It’s great that we don’t have to download to excel to analyze.
> 
> **Cons**: Would be great if it had more templates or preloaded questions. The system can be daunting at first because it has a lot of features and options.
> 
> Great. We use it a nonprofit organization and have been satisfied. We have been able to design advanced surveys and the analytics are a time saver.

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