ActivTrak

ActivTrak

by Birch Grove Software

Who Uses ActivTrak?

Our target market includes any small to large sized fortune 1000 company with 5-1000+ employees with computers. Ideally, business owners, IT managers, HR managers, and team leaders in need of results.

What Is ActivTrak?

ActivTrak is a workforce productivity and analytics software company that helps teams understand how people work, whether in office or remote. Our cloud-based user activity monitoring platform collects and analyzes data and provides insights to help mid-market enterprises to be more productive and compliant.
With more than 6,500 customers and over 100,000 users of its Free version, ActivTraks award-winning solution can be configured in minutes to provide immediate visibility and analysis.

ActivTrak Details

Birch Grove Software

https://activtrak.com/

Founded 2012

ActivTrak Pricing Overview

ActivTrak has a free version and offers a free trial. ActivTrak paid version starts at US$7.20/month.

Starting Price

US$7.20/month

Pricing Details

Learn more at https://activtrak.com/pricing/

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

ActivTrak Features

Business Intelligence Tools
Ad Hoc Reports
Benchmarking
Dashboard
Key Performance Indicators
Performance Metrics
Predictive Analytics
Profitability Analysis
Publishing / Sharing
Scorecards
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Alerts/Notifications
Browsing History
Employee Activity Monitoring
Employee Email Monitoring
Idle Time Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time Tracking
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat
Collaboration
Electronic Signature
Employee Activity Monitoring
Live Chat
Meeting Management
Remote Access
Remote Support
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Financial Reporting
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

ActivTrak Reviews

Showing 5 of 471 reviews

Overall
4.6/5
Ease of Use
4.6/5
Customer Service
4.6/5
Features
4.4/5
Value for Money
4.5/5
Richard R.
Owner
Computer Software, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/11/2018

"My opinion"

Comments: I'm very happy, never run in any error and the agent program is constantly updated

Pros: ActivTrak is a powerful tool for businesses. You can watch live the efficiency of every employee, if and were their are wasting their time on internet and very discreet. You have all the data in a simple web page with a lot of option and statistics for every user.

Cons: The first time you login in the dashboard, its a little weird and you need some time to find everything, how to activate account and change the settings.
The installation while is very fast and easy, sometimes is blocked from antivirus programs

  • Reviewer Source 
  • Reviewed on 30/11/2018
Senad H.
Founder / CEO
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/05/2020

"Very useful product"

Comments: It's very easy to start using software 5 minutes after installation. Reports and analysis potential are huge and alarming options above my expectations. We got the information about employees productivity that helped us optimize work for everyone to feel and work better.

Pros: Easy to start and install, easy to navigate and everything is intuitive from the start. Reports are VERY detailed and show you everything you need and some more.

Cons: Uninstall could be solved better. E.G. If you are using version 8 and you need to uninstall it, you first have to update with new version and then uninstall. There is no auto-update for MAC.

  • Reviewer Source 
  • Reviewed on 12/05/2020
Verified Reviewer
Executive Director
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 15/01/2018

"Active Trak has been a good basic app. It does not do the things we want it to do overall. "

Comments: Being able to register quickly

Pros: That it was available when we needed it. We needed an application that we could use almost right away. Active gave us that option.

Cons: Support, I also do not like that we still are unable to do things we wanted to do from the beginning 3 years ago.

  • Reviewer Source 
  • Reviewed on 15/01/2018
Robert O.
CEO
Real Estate, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/04/2020

"ActivTrak - An Extremely Valuable Tool"

Comments: Due to the Covid-19 we had to reduce the number of accounts that we had originally signed up for. The ActivTrak team took the time to personally reach out to me in order to resolve the issue. They went above and beyond and honestly exceeded my expectations. I highly recommend using this product as an activity and employee monitoring tool.

Pros: ActivTrak is extremely easy to install and simple to use. Most of my initial issues were easily resolved by adjusting the settings. For the first few weeks we had our employees manually log their hours and activity so that we could compare it to the data in ActivTrak. We wanted to see if there were any discrepancies that we needed to address as we transitioned our employees to work remotely. Once properly configured we have found that it is an extremely useful and very accurate product.

Cons: The cons that we initially experienced where due to user error and not the product itself.

  • Reviewer Source 
  • Reviewed on 01/04/2020
Victor R.
Managing Director
Civil Engineering, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/05/2020

"ActivTrac from a owner, manager and user perspective"

Comments: So far it has been very good. I need to do some additional research and set-up power BI to establish a dashboard with KPI's for each person, division, and office.

Pros: I can allow my employees to work flexible hours and from home and still be assured that I am getting the hours that I am paying for. I can attend to accusations by investigating accusations (booking time on projects and not doing the work) and what actually happened. The employee can compare his perceived productivity vs actual productivity.

Cons: The fact that you cannot allocate time away from your computer. We have a lot of meetings, site visits, travel time, and even leave that I would like to capture.

  • Reviewer Source 
  • Reviewed on 04/05/2020