What Is Agile CRM?

Agile CRM is a All-in-One CRM with Sales, Marketing and Service automation in single platform. It has sales tracking, contact management, marketing automation, web analytics, two-way emails, telephony, and helpdesk with a simple, clean and modern interface.

Who Uses Agile CRM?

Small to medium size businesses that require sales, marketing and service automation

Agile CRM video
Agile CRM Software - Agile CRM overview of dashboard Agile CRM Software - Agile CRM process workflow Agile CRM Software - Agile CRM task management Agile CRM Software - Agile CRM social suite Agile CRM Software - Agile CRM video conferencing

Not sure about Agile CRM? Compare with a popular alternative

Agile CRM

4.1 (443)
Agile CRM
US$8.99
Free version
Free trial
237
38
4.0 (443)
4.1 (443)
3.9 (443)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
No pricing found
Free version
Free trial
208
26
4.0 (17,502)
4.0 (17,502)
4.1 (17,502)
Why am I seeing this?

Agile CRM Alternatives

Sponsored
Capsule is an easy-to-use CRM that helps businesses stay organized, know more about their customers & build better relationships. Learn more about Capsule
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Learn more about EngageBay
Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. Learn more about Salesforce Sales Cloud
HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers. Learn more about HubSpot CRM
Over 100,000 customers in more than 120 countries use HubSpot's award-winning software to attract, engage and delight their customers. Learn more about HubSpot Marketing Hub
Sales Hub provides email tracking, prospect database searching, presentation sharing, auto dialer with call recording and logging. Learn more about HubSpot Sales Hub
An open-source suite of integrated apps to manage CRM, PoS, Website, eCommerce, Sales, Accounting, Warehouse, HR, Marketing, and more. Learn more about Odoo
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
Grow with Neon CRM's complete fundraising, membership, event, and volunteer management tool-set, email marketing and deep reporting.
An intelligent sales CRM that helps sales reps be more productive, increase their sales, and engage clients.
Mailchimp's all-in-one Marketing Platform helps small businesses market smarter so you can grow faster.
SugarCRM is one of the world's leading CRM solutions, ideal for organisations with between 20 to 10,000 employees across all industries
Powerful, easy to use marketing automation software that helps generate qualified leads and translate marketing spending into revenue.
CRMs today are samesie, but they're never really Sellsy. Choose your modules and focus on the activites that deliver ROI.
Online spreadsheet making tool that helps in creating, editing & sharing spreadsheets in real-time through any PC, mobile or tablet.
The automated marketing platform that will get you new customers, 5-star reviews and loyalty. Guaranteed.
Intuitive. Customizable. Powerful. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality.
Ninjodo helps agencies and service professionals scale, automate and retain clients longer. Capture and convert leads, onboard clients
Content-centric marketing automation software capable of executing fully automated and intelligent campaigns.
Insightly CRM is for growing teams that want a flexible, easy-to-use, yet powerful CRM to centralize and manage customer data from the

Reviews of Agile CRM

Average score

Overall
4.1
Ease of Use
4.0
Customer Service
3.9
Features
4.0
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Erik
Erik
Co-Owner + Videographer in US
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

Agile CRM is a Great First Step into the CRM World

5.0 5 years ago

Pros:

I used this platform for a solid year and put in hundreds if not thousands of contacts into this CRM. I liked how many categories there were to define a lead or a contact, the system that you set up to see how much potential revenue you had to win based on your leads was helpful, and the price is unbeatable. I mean truly, you can use this platform for free for up to 50,000 contacts. That's pretty amazing.

Cons:

There's a reason why I call this particular platform a good "first step." Agile CRM says it offers marketing automation, gamification, and project management - but this is a far from complete product. In the free version you can only create so many marketing automation blocks before it makes you pay, but even if I did upgrade I'm not sure the platform could handle the sales process I wanted to have set up. Something else to mention about this platform is there customer service. I'm fairly certain the CEO is their only customer service rep. Every time I had a problem with the platform (roughly 1-2 times a month) it was the same man who picked up the phone - and when my problem was solved he made me delete the Tweet I sent out when I asked for help, and then made me publicly thank him. I found that very strange. Overall you should try this platform out if you're just starting out, but upgrade to something like Infusionsoft if you're really looking to up your game.

Guillermo
Guillermo
Sales & Marketing Manager in Argentina
Verified LinkedIn User
Education Management, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

All I need to work in one place

4.0 3 years ago

Comments: The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile".

Pros:

I started working with this platform a little less than a year ago. My job consisted (and still is) in generating leads for the company and developing marketing and sales campaigns from scratch. Agile CRM has been fundamental, since it integrates perfectly with everything I need. I have my contacts in one place, which I can follow very easily. Its greatest strength is the ease of use and integration with multiple tools. Something as simple as managing notifications and alerts make the most of my time and organize my agenda in a practical way. I can generate reports where the effectiveness of the different strategies is established. For example, the result of phone calls, mail campaigns, newsletters, and more. I was able to import all the contacts in a very simple way and clean my list in a short time. Another great thing: the mobile app and the possibility of integrating with other programs. Today I have it integrated with Bria and Skype, also linkedin and facebook. Everything in one place, is the most practical CRM platform that someone like me (who has just started and was analyzing options) has found, and I´m very satisfied with this software.

Cons:

I think it would be convenient that in the future they made some training videos to explain how to correctly configure the automation tools, since I think it has been the most difficult to understand.

Aaron
President in US
Real Estate, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Stay away - will IRREPARABLY DAMAGE your ability to send emails to even your existing customers

1.0 2 months ago

Comments: In a word, awful. Setup is confusing. First you're presented the option to link your gmail account--I did. But it did not work. Engaged chat support. They tell me to disable the link, and to use a very convoluted process to first enable 2FA on our entire company's google account users, then set up a App Password in Google Account, then provide it to Agile as p/w when setting up IMAP/SMTP instead. I had followed the nagging setup icon instructions to create MX and TXT records as well, which chat support specifically told me to remove. I then sent an initial email in two batches of 15 receipients - existing customers we communicate with often in our business (they're tenants of our property management company). Gmail accounts received, Yahoo accounts got a 554 Permanent Error rejection response. I tried a stripped down version from within gmail (not Agile)--but then got the same 554 error. Sent a freshly composed email to a yahoo account of mine, as a test--same 554 error. These are all yahoo email addresses that have lots of prior back-and-forth with our company gmail account. Now however, Agile has created this 554 email leaving us completely unable to communicate with about 1/3 of our tenants. This is an irreparable harm. NOTHING IS WORTH THIS.

Pros:

I was drawn in by the lure of a free product.

Cons:

I'm now unable to send even regular text-only emails from our company's gmail account to any yahoo account, regardless of the number of prior emails back and forth between the two. We effectively now cannot use email to communicate with our existing customers reliably.

Nosipho
Junior accountant in South Africa
Verified LinkedIn User
Accounting, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Great software

5.0 3 months ago

Comments: Nothing short pf amazing.

Pros:

It's a product that offers practically everything, but at a considerably more affordable price. The product is generally simple to use, and I appreciate how easily automations can be set up.

Cons:

In my perspective, the normal bundle ought to have been less expensive. Other than that, I don't find any criticisms of this sort.

Joshua
Owner in US
Management Consulting, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Good little CRM for a great price

4.0 2 years ago

Comments: Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.

Pros:

Agile has a very expansive set of features that I could not find on other similarly priced products. It is reasonably priced for solopreneurs and offers a grown-up set of features for even small companies. The system is very configurable and offers user-defined fields for contact, company, and deal records - most other CRM solutions don't.

Cons:

It looks like it needs a facelift - the UI could be improved as it doesn't look like there has been an update in many years. I would like to see a view that combines the information from contact, company, and deal records on one screen.