---
description: Get detailed information about Customer Monitor and how it can help you meet your business needs. Learn more about Customer Monitor price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Monitor Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Customer Monitor](/software/135100/customer-monitor)

# Customer Monitor

Canonical: https://www.capterra.com.sg/software/135100/customer-monitor

> Fully managed customer experience software solution with trending capabilities and text analytics.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Customer Monitor?

All Industries &#10;Customer Base  \&gt;1000

## About the vendor

- **Company**: Customer Monitor

## Commercial Context

- **Starting Price**: NZ$99.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: New Zealand

## Features

- Dashboard
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics
- Survey/Poll Management
- Text Analysis

## Support Options

- Chat

## Category

- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)

## Alternatives

1. [SurveyMonkey](https://www.capterra.com.sg/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
2. [Trustpilot](https://www.capterra.com.sg/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Broadly](https://www.capterra.com.sg/software/161326/broadly-reviews) — 4.8/5 (336 reviews)
4. [Experience.com](https://www.capterra.com.sg/software/178112/socialsurvey) — 4.7/5 (89 reviews)
5. [Jotform](https://www.capterra.com.sg/software/158456/jotform-4-0) — 4.7/5 (2795 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/135100/customer-monitor)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/135100/Customer-Monitor/> |
| en-AE | <https://www.capterra.ae/software/135100/customer-monitor> |
| en-AU | <https://www.capterra.com.au/software/135100/customer-monitor> |
| en-CA | <https://www.capterra.ca/software/135100/customer-monitor> |
| en-GB | <https://www.capterra.co.uk/software/135100/customer-monitor> |
| en-IE | <https://www.capterra.ie/software/135100/customer-monitor> |
| en-IL | <https://www.capterra.co.il/software/135100/customer-monitor> |
| en-IN | <https://www.capterra.in/software/135100/customer-monitor> |
| en-NZ | <https://www.capterra.co.nz/software/135100/customer-monitor> |
| en-SG | <https://www.capterra.com.sg/software/135100/customer-monitor> |
| en-ZA | <https://www.capterra.co.za/software/135100/customer-monitor> |
| es | <https://www.capterra.es/software/135100/customer-monitor> |
| es-AR | <https://www.capterra.com.ar/software/135100/customer-monitor> |
| es-CL | <https://www.capterra.cl/software/135100/customer-monitor> |
| es-CO | <https://www.capterra.co/software/135100/customer-monitor> |
| es-CR | <https://www.capterra.co.cr/software/135100/customer-monitor> |
| es-DO | <https://www.capterra.do/software/135100/customer-monitor> |
| es-EC | <https://www.capterra.ec/software/135100/customer-monitor> |
| es-MX | <https://www.capterra.mx/software/135100/customer-monitor> |
| es-PA | <https://www.capterra.com.pa/software/135100/customer-monitor> |
| es-PE | <https://www.capterra.pe/software/135100/customer-monitor> |

-----

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