--- description: Get detailed information about Slack and how it can help you meet your business needs. Learn more about Slack price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.com.sg/software/135003/slack Page: 1 / 967\ Next: [Next page](https://www.capterra.com.sg/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24143 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24143 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - API - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Discussions/Forums - Document Management - Drag & Drop - Employee Directory - Encryption - Feedback Management - File Sharing - Full Text Search - Knowledge Base Management - Live Chat - Meeting Management - Messaging - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronization - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Scheduling - Screen Capture - Screen Recording Software - Search/Filter - Surveys & Feedback - Task Management - Third-Party Integrations - Transcripts/Chat History - Troubleshooting - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing ... and 14 more features ## Integrations (187 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 172 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Sales Enablement Software](https://www.capterra.com.sg/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.com.sg/directory/30798/sales-enablement/software) - [Sales Engagement Platform Software](https://www.capterra.com.sg/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.com.sg/directory/31975/screen-recording/software) - [Content Collaboration Platform](https://www.capterra.com.sg/directory/32935/content-collaboration/software) - [Internal Communication Software](https://www.capterra.com.sg/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.com.sg/software/168668/microsoft-teams) — 4.5/5 (11076 reviews) 2. [Connecteam](https://www.capterra.com.sg/software/153140/connecteam) — 4.6/5 (5296 reviews) 3. [Google Workspace](https://www.capterra.com.sg/software/168389/google-workspace) — 4.7/5 (17615 reviews) 4. [Google Meet](https://www.capterra.com.sg/software/176572/google-hangouts) — 4.5/5 (12139 reviews) 5. [Bitrix24](https://www.capterra.com.sg/software/113540/bitrix24) — 4.2/5 (997 reviews) ## Reviews ### "Great for Team Chats" — 5.0/5 > **Verified Reviewer** | *23 December 2024* | Online Media | Recommendation rating: 9.0/10 > > **Pros**: Super easy to use and keeps all team conversations in one place. Love the channels and integrations with other tools—makes work way smoother. > > **Cons**: Search can be a bit clunky when you’re looking for older messages, and notifications can get overwhelming if you’re in too many channels. > > Slack is a solid app for staying connected with the team. It’s made collaboration way more efficient and fun. ----- ### "Excellent Team Collaboration Hub, But Requires Mindful Notification Management" — 5.0/5 > **Jake** | *22 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The real-time chat interface is incredibly intuitive, making day-to-day team communication seamless. I love how easy it is to organize conversations into dedicated channels for specific projects or departments, which completely prevents our email inboxes from getting overloaded. The file sharing mechanism is very smooth—we can drop images and documents straight into a chat, and the search functionality is powerful enough to find old files or specific conversations from months ago using simple keywords. The direct integration with other tools like Google Drive and calendar apps also helps keep our workflow centralized in one hub. > > **Cons**: While it excels at quick communication, managing notifications can quickly become overwhelming, especially if you are part of multiple large channels. It takes a bit of time to configure the alert settings properly so you aren't constantly distracted by non-urgent messages. Additionally, sending very large files can sometimes hit strict size limitations, forcing us to rely on external cloud storage links instead of direct uploads. The pricing structure can also feel quite steep for smaller teams as you scale up and need historical message retention beyond the basic tiers. > > Our team uses Slack daily, and it has drastically improved our collaboration efficiency by cutting down internal email threads by more than half. It essentially acts as our digital office space, keeping everyone connected regardless of whether they are working remotely or in the office. Aside from the occasional notification fatigue and the premium price tag, it remains an indispensable tool for our day-to-day operations, quick huddles, and project tracking. ----- ### "Simple easy tool for work" — 5.0/5 > **Kaycee** | *3 July 2026* | Leisure, Travel & Tourism | Recommendation rating: 8.0/10 > > **Pros**: I have been using it for years and found it very handy. I can easier communicate with colleagues and share files for work > > **Cons**: Nothing much. I used some other tools but found that they are actually quite similar. I am okay with it as long as I can talk to colleagues > > I like it. It’s nothing special honestly but I like it as it’s simple to use. You don’t need complicated functions for apps like this ----- ### "Powerful team communication with an overwhelming UI" — 3.0/5 > **Verified Reviewer** | *30 December 2025* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: Slack makes it very easy to communicate with anyone across the organization. Being able to quickly message teammates, participate in team channels, and have dedicated groups for different functions helps speed up collaboration and decision making. It is also helpful knowing exactly where to go to ask questions or get quick answers. The notification settings can be useful when configured properly and help ensure important messages are not missed. > > **Cons**: The user interface can be challenging to navigate, especially when trying to find past conversations, threads you have commented in, or messages saved for later. It can be difficult to track down specific chats or discussions by date. While some of this functionality may exist, it is not intuitive or easy to discover. Slack can also feel overwhelming due to the constant flow of messages. Without careful customization of channels and notifications, it is easy to become inundated with information. The ease of reaching anyone at any time can also create a sense of urgency around everything, which can make it harder to prioritize what truly needs immediate attention. It requires significant user effort to manage effectively, and the UI could benefit from being more streamlined and user friendly. ----- ### "The Gold Standard for Scalable Ops (If You Can Stomach the Bill" — 5.0/5 > **Ahamed** | *20 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: As an IT Executive at Snoonu, Slack was the central nervous system of our operations. Managing it end-to-end meant balancing security, integrations, and user experience. Overall, it is the most robust tool for a high-velocity environment, though it requires a disciplined admin to keep "channel creep" and costs under control. Detailed Breakdown Value for Money: This is Slack’s Achilles' heel. While the "Fair Billing Policy" is great (only paying for active users), the jump to Enterprise Grid or even Pro tiers is a significant investment. For a company like Snoonu, you’re paying for the ecosystem and the time saved through automations, but the per-user cost is high compared to bundled alternatives like Microsoft Teams. Customer Support: On the higher-tier plans, support is stellar. Response times are quick, and their technical documentation for admins is some of the best in the industry. They actually understand the "IT Executive" perspective when dealing with API or SSO issues. Ease of Use: For the end-user, it’s incredibly intuitive. For the admin, the backend is powerful but requires a learning curve to master granular permissions and global settings. Chat \& File Sharing: The core functionality is flawless. Search is the "killer feature" here—being able to find a file or a specific thread from six months ago in seconds is what keeps the business moving. File sharing is seamless, though I always recommended integrating with Google Drive to keep the Slack storage from getting cluttered. Bugs and Issues: Rare. Slack is remarkably stable. Most "bugs" reported by users at Snoonu usually turned out to be notification settings mishaps rather than platform failures. Meetings (Huddles): Huddles revolutionized quick syncs. Moving away from scheduled "formal" calls to a quick audio drop-in fits the fast-paced Snoonu culture perfectly. However, for massive "All Hands" meetings, it still feels a bit secondary to dedicated tools like Zoom. > > **Cons**: The Integration Ecosystem. As an IT Exec, the ability to hook Snoonu’s internal monitors, Jira tickets, and deployment alerts directly into Slack channels meant we could solve problems before the rest of the company even knew they existed. The automation (Workflow Builder) is a force multiplier for a lean IT team. > > Notification Fatigue. Without strict internal policies, Slack can become a distraction. Managing the "noise" and teaching users how to set boundaries is a constant uphill battle for an admin. Additionally, the pricing structure makes it a "premium" choice that requires constant budget justification. ----- Page: 1 / 967\ Next: [Next page](https://www.capterra.com.sg/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data