18 years helping Singaporean businesses
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Zen Planner
What Is Zen Planner?
Zen Planner's yoga studio software provides everything you need to turn your passion for yoga into a successful business. Our software suite features payment processing, auto-billing, Staff & Member Apps, scheduling, retail, gift cards, automations, detailed reports & more. Our lead-generating Integrated Websites are specifically designed to help grow your business.
Who Uses Zen Planner?
Fitness business owners who want to spend their time doing what they love & sharing their passion, rather than sitting behind a desk handling the administrative work required with running a business.
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Reviews of Zen Planner
Excellent product with futures that are practical, easy to use, and visually appealing
Comments: Endless , independence and function. Being a small business owner it allows me to run and automate many things such as financial reports, workouts, attendance. Reservation, automations of emails for customer retention , sales funnel , customer support, technically forward thingkong woth use of apps for iPad and iPhone to allow me to function on the run , away from the office, in the field, and manage coaches.
Pros:
I love zenplanner. They started out with few features and no apps but they promised to improve regularly and they deliver. In the short 4 years I have been using they have incorporated a staff app for the iPhone, a users app to reserve, keep track of workouts , PRs, billing and much more. an app for the front desk to use as checking in, reserving, adding new clients at ease. On each of these products they improve and incorporated new needed features faster than any software I have ever used. Their customer service is truly second to none. Helping you not only in the set up stage but anytime you need help and they work to resolve your problem immediately. The software not only is packed full of great functions for financial, workout writing and publishing, emailing automation, reports of attendance, finances , and mass email intervention but it does it with a sleek appearance that is not only visually appealing but with an easy of use that it's simple and powerful.
Cons:
Software is still growing and some features , not many anymore, can be improved. This is truly the worse thing I can think off as I have tried many many others do never been so satisfied and impressed with them delivering a great product and on a regular bases truly adding features to improve it without making it more complicated for the user.
Zen Planner the Winner
Comments: Ive been really enjoying my experience with the platform. I like the customer service. They are always very helpful and respond immediately. I really like the pricing. Its affordable and better than the competition.
Pros:
I love the functiality of the platform. I also enjoy the reports for financial reasons. I like the automated portion as well. The emails, and automatic responses.
Cons:
I would like a real app for trainers. One with exercises and videos of excersis that can show clients how to perform the designated weight training program that the trainer makes for them.
Alternatives Considered:
Avoid Zen Planner - Glitchy software and unethical business practices
Comments: Using Zen Planner became a highly negative experience as I was forced to face daily reminders of how ineffective it was. It cost me time, money, and lots of stress as a business owner. With the amount of negative reviews detailing similar experiences in recent years, I'm shocked they get any new customers at all. For now, they try to get every penny they can put of their longtime customers who are fleeing the platform by charging multiple different fees when you try to close your account.
Pros:
I liked Zen Planner when we started using it to manage our martial arts school in 2018. It was relatively low barrier to set up and simple enough to use at that time.
Cons:
Zen Planner constantly develops new bugs and glitches in the software. The system is slow, crashes often, and critical components (like online registration) are constantly breaking down. They have terrible customer service and unethical charges when you finally try to leave.
Alternatives Considered:
Wanted to Like it more than I actually did
Comments: I was excited to use the program while touring and testing it, but the program performed just under expectations on some features, and mediocre on the rest. I'm sure there have been updates to some of the program since we used it but friends of mine continued on it until this year and always complained about its limitations, so maybe not updated enough (?).
Pros:
Integrated a nice workout planner/calendar and timer for public display directly through the app. Good member profile management
Cons:
We run both fitness and martial arts classes. We had to choose between the standard (martial arts) and the fitness-centered beta version but could not have both. This meant we could either have the cool features of the beta or rank management for the different martial arts programs
Zen Planner Review
Comments: We've used it for almost ten years now and it has been very helpful for tracking membership data. It's not very intuitive and training new volunteers how to use it takes a while, but its working for what we need it to do.
Pros:
We can document the important most data from our membership.
Cons:
It is not very flexible and report writing is very clumsy. There is a very bad bug with testing records that overwrites previous data with blanks if you not careful. This has lead to numerous problems and repeat data entry.
