What Is BookSteam?

BookSteam is a cloud-based scheduling software aimed at small and large businesses worldwide. BookSteam offers a wide range of flexible calendar management tools that automate appointment & class scheduling process for you and your clients. Be ahead of your competition, promote and grow your business with BookSteam!

Who Uses BookSteam?

small and large businesses

BookSteam Software - 1 BookSteam Software - 2 BookSteam Software - 3 BookSteam Software - 4

Not sure about BookSteam?
Compare with a popular alternative

BookSteam

4.6 (82)
BookSteam
Not available in your country
US$19.95
month
Free version
Free trial
135
6
4.6 (82)
4.6 (82)
4.8 (82)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$15.00
month
Free version
Free trial
115
50
4.6 (5,416)
4.7 (5,416)
4.7 (5,416)

Other great alternatives to BookSteam

Acuity Scheduling
Top rated features
Confirmation/Reminders
Mobile Access
Online Booking
Mindbody
Top rated features
Mobile Access
Online Booking
Payment Processing
Genbook
Top rated features
Calendar Sync
Mobile Access
Online Booking
Assignar
Top rated features
Compliance Tracking
Mobile Access
Scheduling
Booksy
Top rated features
Calendar Management
Confirmation/Reminders
Online Booking
Schedulicity
Top rated features
Client Database
Confirmation/Reminders
Online Booking
Timely
Top rated features
Online Punch Card
Prioritization
Time Tracking
Squire
Top rated features
Booking Management
Client Profiles
Task Scheduling
Jane
Top rated features
Appointment Management
Appointment Scheduling
HIPAA Compliant

Reviews of BookSteam

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.8
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
68%
4
27%
3
5%
Anastasia
Anastasia
President in US
Verified LinkedIn User
, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

Booksteam is the BEST scheduling software out there! We tried two others but third time's a charm.

5.0 5 years ago

Comments: Booksteam completely streamlined our old-school manual signup process and is light years ahead of the competition (SignUpGenius in particular). We are now able to have customers sort classes by location/practitioner/modality and class instructors are issued tablets to mark who attended (and didn't). This saves us SO many hours of work each week, it's great!

Pros:

Booksteam is so versatile - customers can search by location, practitioner, class type, etc. And the reports it generates are very helpful in terms of tracking attendance, no-shows, and seeing trends develop over time. Also, I have to give a shout-out to customer support which is second to none. We had a LOT of questions when setting up the system, and I can honestly say there was not a single time they did not reply quickly and concisely (usually within a 2-hour window; sometimes as quickly as 5 minutes). This is a HUGE step up from the customer support at the two other scheduling services we tried.

Cons:

I would just say that the setup process (particularly for multiple practitioners across several locations) takes a loooooong time. But I think it would with any software that has as many capabilities as this one. Once the setup is done, though, the hours it will save you in the future make it all worthwhile!

Sarah
Operational Manager in US
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Booksteam - simple, efficient, and effective

4.0 4 years ago

Comments: Wonderful experience overall, all schedule changes come easily (apart from the change of recurring clients as noted above) and very simple to view and teach to staff. Customer service has been helpful and quick each time we've reached out.

Pros:

Very easy to use and very straight forward so it's simple to get done and show others how to use it. Being able to cap a group is perfect as well as being able to schedule different tasks (i.e. meetings, appointments, different classes, etc.). It's key to be able to see an individual schedule or the entire team at once to make planning and changes easier without overbooking an employee. The client activity history has been great to be able to track client attendance, lateness, NCNS, etc.

Cons:

There isn't an iPhone app available for Booksteam yet and we keep hoping there will be to make it easier on our team members who use iPhone. Our biggest con at this time is the recurring client option for classes; you can set clients to recur, but you can't edit the recurring clients. So if a client moves their time permanently OR if a new client needs to be added to that recurring spot, you have to delete the class entirely and re-add it with the updated recurring clients.

Emily
Pilates Instructor and Studio Owner in France
Sports, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Simplicity and Value

5.0 2 months ago New

Comments: My clients and I all adopted the tool very easily. The Booksteam Team has been extremely accommodating and responsive. They even let me tweak and add to the French version of the tool. The few times I have had problems or questions they have always gotten back to me quickly. I think the value of the product is excellent. The sales team has also been supportive of my tiny company and during the hard COVID times.

Pros:

The Booksteam software is easy to use for the admins, teachers and clients. It's simple and the functionalities used can be personalized. I have intentionally made my usage of it for me, my teachers and clients as minimal as possible to keep it simple and to the point.

Cons:

There is an extra validation step to confirm the booking that my clients sometimes miss, especially if they're using their phone.A waitlist functionality should be added for group classes.

Cang
CEO in US
Sports, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Missing features, some broken

3.0 4 years ago

Comments: App doesn't work well on Android. Customers unable to book their families/children while using packages, and because the kids don't have email addresses I have to use their parent's email, but I am not allowed to create accounts with the same email. Interface is confusing. The list of clients on a given class on the calendar has lots of buttons, I don't know what they do. Those buttons respond slowly. For some reason sometimes the visits are properly deducted from package, sometimes not. I think if the customer booked it themselves, it is, but if I added them manually it is not. But I had to figure this out. Nobody told me. It's pretty bad

Pros:

Inexpensive, responsive customer service

Cons:

Not good for clients who are children or families with children

Metin
Digital Workforce Services Director in Australia
Information Technology & Services, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

Easy appointment scheduling with BookSteam

5.0 3 months ago

Pros:

BookSteam covers the entire appointment scheduling process with its comprehensive functions.

Cons:

Automated scheduling of BookSteam should be enriched with more advance features.