Greenhouse
by Greenhouse Software
Who Uses Greenhouse?
We help small, mid-sized and enterprise companies be great at hiring by giving them the right technology, know-how and support to hire great talent.
What Is Greenhouse?
Greenhouse is the leading hiring software for growing companies. Thousands of the most successful companies like Allbirds, Betterment, ClassPass and DocuSign use Greenhouse to optimize all aspects of their hiring and onboarding.
With our powerful hiring approach, complete suite of software and services and large partner ecosystem, your company will be ready to hire for what's next.
Greenhouse Details
Greenhouse Software
http://www.greenhouse.io/
Founded 2012
Greenhouse Pricing Overview
Greenhouse does not have a free version and does not offer a free trial.
Free Version
No
Free Trial
No
Deployment
Installed - Mac
Cloud, SaaS, Web
Installed - Windows
Mobile - iOS Native
Mobile - Android Native
Training
In Person
Live Online
Webinars
Documentation
Support
Business Hours
Online
Greenhouse Features
Alternative Products
Popular Products
Greenhouse Reviews
Showing 5 of 516 reviews
Avni S.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality4/5
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Customer Support5/5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/03/2019
"Solid ATS"
Comments: Overall, I've had a positive experience with Greenhouse. I like that you can schedule interviews in it as it connects to google calendar or outlook. The customization of scorecards is a huge plus so you can make sure interviewers are testing on accurate material. I love also how greenhouse sends automatic reminders to interviewers to submit their scorecard. This eliminates unnecessary emails from me. If your a small company, I think your really benefit from Greenhouse.
Pros: Greenhouse is an easy ATS to use. It's easy to create job reqs, job posts, and you can customize your evaluation form aka scorecard. When we initially got Greenhouse, we set up training sessions with interview teams on how to use the platform. Majority of the feedback we received from our interviews teams was that it was extremely easy to use. I also loved how greenhouse has tutorials so we were able to leverage that as well. Customer support has been wonderful, anytime we've had an issue, we can easily connect and chat to a customer service agent. I also love the share jobs to social media feature where you can connect your linkedin through greenhouse and share jobs that your company has.
Cons: The metrics can be improved on. I wish there were more metrics on how many people in the company share the most jobs to their social network. Also, sometimes customizing reports can be a bit difficult. There has been some instances where it took some time for a report to pop up.
- Reviewer Source
- Reviewed on 12/03/2019
Marc S.
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Overall Rating4/5
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Ease of Use5/5
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Features & Functionality3/5
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Customer Support4/5
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/05/2020
"Overall satisfied, though A LOT of manual configuration required"
Comments: Overall experience is positive so far - Apart from the time & effort taken to learn a new product the Talent Acquisition team is enjoying it so far, our Hiring Managers like it, and we've received no negative feedback from applicants. That said, though there are too many parts that need to be changed manually, including many parts of the job templates, salary data assigned to jobs/templates, application questions, application confirmation emails, etc.. There needs to be more focus on put on allowing bulk-edits. It's an arduous, time-consuming task to make updates (to something as simple as a line we might want to add or remove from a job description on benefits we offer) and that time can be spend on more value-creating tasks.
Pros: The amount of integrations Greenhouse with other software is great; The UI is intuitive; Ease of use for hiring managers and interviewers who access the system.
Cons: A tremendous amount of manual work is required during the implementation, and for ongoing updates to job templates. There was also a lack of live or customized training by Greenhouse during implementation - just videos and how-to's on their support page. So I would try my best to figure things out and spend a lot of time manually doing things; then a week or two later, we'd realize something was off or a setting needed to be redone and we'd have to manually re-do it -- Some more hands-on, customized, live help from the get-go and throughout implementation would have been helpful so that we didn't need to spend hours and hours on manual tasks.
- Reviewer Source
- Reviewed on 19/05/2020
Verified Reviewer
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Overall Rating3/5
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Ease of Use5/5
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Features & Functionality4/5
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Customer Support2/5
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Value for Money2/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 21/05/2018
"Phenomenal features, easy to use - but extremely high priced, not great support/export"
Comments: Helpful to map out a recruitment journey in one place. But can be done with more control of your data in many other HR tools.
Pros:
Intuitive features and easy to process between steps
Helps to ensure consistency between interviews, plans, and third party integrations for staff intake and hiring.
Easy to post jobs and link multiple job posts to the same position internally (newer posts get more applications, but don't need a new job inside the portal)
Allows for constant hiring, and deep analytics on use of HR teams time and performance
- Really not a fit for small or midsize firms, you can tell its great for the enterprise
Cons:
- Support is great initially, then is not as helpful after execution (contract lock in)
- Pricing is annual, and very high
- Hard to justify the ROI for convenience on HR team
- Pricing is completely based on size of the company (meaning how much you can afford) vs. the use of the platform or feature set
- Prohibitive annual, upfront, and renewal terms
- Company tried to renew automatically within contract notification periods, without confirmation/touching base previously, and expected higher contract terms without discussion or proposal
- Exporting data is non-functional. Only left with Resumes and not full details, notes, or other data your team may have created (Keep that in mind when spending time analyzing candidates and for legal/compliance)
- Really consider how your team will use this, and if it is either a time saver or money maker for recruiting.
Chances are, it's not - but it is convenient in one place. But once you're in it - very hard to leave and difficult to offboard.
- Reviewer Source
- Reviewed on 21/05/2018
Verified Reviewer
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Overall Rating4/5
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Ease of Use4/5
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Features & Functionality4/5
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Customer Support4/5
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 01/05/2020
"Good For What It's Supposed To Do"
Comments: Greenhouse is used in our organization to track both internal and external candidates that are moving through the interview and hiring stage for a job. It is also used to generate overall success rate for interviewing and hiring effectively.
Pros: I like that it gives you the ability to assign different people to different tasks. I also like that you are able to mass upload resumes and mass reply to multiple candidates on a specific job.
Cons: The inability to search for similar candidates through resume match. There are also too many steps to post a single job and navigating through the different settings to post and update a job can be arduous and not user friendly at times.
- Reviewer Source
- Reviewed on 01/05/2020
Sasha J.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality4/5
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Customer Support4/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/06/2019
"Highly Intuitive ATS with strong automation"
Comments: Greenhouse has provided excellent improvement of our recruitment process such as candidates scheduling which in turn has reduced the time spent on administrative tasks. We have also had a high level of engagement across our Hiring Managers and Interviewers due to the intuitive nature of the software and excellent UX. We were able to roll out the system with very little training as the system is so easy to use.
Pros: I most like the highly customisable workflows and templates that can be used as well as the level of automation that can be embedded has significantly reduced our manual administration and management of the recruit to keep the recruitment process on track. Friendly reminders keep you on track with your schedule and also drives productivity across the team .
Cons: Initially it took me a while to get used to the "Self-Service" model of support (given I had not used the system before however the video instructions and tutorials have been very useful and easy to digest.
- Reviewer Source
- Reviewed on 30/06/2019
