15 years helping Singaporean businesses
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What Is CoreCommerce?

CoreCommerce is a customizable hosted eCommerce platform suitable for both entrepreneurs and growing mid-market and enterprise businesses. For over 15 years, CoreCommerce has provided superior software and personalized services to clients in over 22 countries around the world. Novice and experienced developers utilize our supplier management tools, customer-specific pricing, consignment functionality, cross-border capability, and a leading onboarding program.

Who Uses CoreCommerce?

CoreCommerce serves entrepreneurs, mid-market and enterprise retailers and businesses in 22 countries around the world.

CoreCommerce Software - Everything to make your
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Reviews of CoreCommerce

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.6
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
62%
4
29%
3
5%
2
5%
Neil
Manager in Australia
Wholesale, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A solid mid-tier solution for the DIY user

5.0 4 years ago

Comments: Corecommerce met our requirements to implement an e-store using an in-house team.

Pros:

CoreCommerce has an impressive feature set and a great customer support team. Ease-of-use is generally good and improving with each update. Customization is available and is usually implemented promptly. Support for multiple pricing tiers for each product per customer type is exactly what we needed.

Cons:

It takes a while to fully get to know the platform but that's to be expected with so many features and functions. Also I expected the default email templates and onboard quotation template to have a little more style/format but that probably doesn't fit with the platform's DIY philosophy. Perhaps each pre-made home page theme could come with its own set of email template layouts that carry style elements related to the chosen theme?

christopher
christopher
Director or Technology in US
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great ecoomerce platform with amazing service

4.0 4 years ago

Pros:

What I like most about CoreCommerce is the service. You can get someone on chat super quick and the person you get is very helpful. Its not outsourced but instead its one of several employees that take the chat so I feel you are talking to a regular person. Given its ecommerce, I think that is one of the most important things

Cons:

There have been been times where bugs have cropped but and they took a while to fix. Such as the shipping quote function was not working correctly for several weeks. (I turned it off so it would not effect buisness)

Fred
Owner in US
Consumer Goods, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Lagging behind

2.0 4 years ago

Comments: We have been with them for over 7 years. At first, I was very happy with them. But over the past few years things have taken a turn for the worse. They constantly have problems with the system that prevent customers from using the site. Their support is horrible and takes days and even weeks to fix problems.

Pros:

At first, I liked it for the support. However, it has gotten extremely bad over the past few years.

Cons:

It is outdated, expensive and lacks a lot of new technology that other companies offer for a better price.

peter
Owner in US
Publishing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Have used for almost 10 years...and am happy...

5.0 4 years ago

Comments: Customer since 2012...good support...fairly easy to use...good value...

Pros:

Customization of product items...copying of product items...adding item once and attributing it to multiple categories...built in site search...

Cons:

Fairly straightforward...I'm not the most technical person so some things that were a challenge for me are probably not a big deal for those with more skills...would like integration with amazon/fb selling...

BRAD
President in US
Medical Devices, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

CoreCommerce is the Best!

5.0 4 years ago

Comments: I couldn't be happier.

Pros:

Easy to use, good price and great customer service !

Cons:

Actually, I can't think of any cons. It's a great product.