What Is Pipedrive?

Pipedrive is a sales-focused customer relationship management tool that teams of all sizes love using. With 100'000+ paying customers spanning across 179 countries, sales teams are drawn in by our CRMs simple yet powerful design that prioritizes usability above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling with a CRM software that is both agile and powerful.

Who Uses Pipedrive?

Sales teams looking for a simple, yet powerful sales tool to get them organized.

Where can Pipedrive be deployed?


About the vendor

  • Pipedrive
  • Located in London, UK
  • Founded in 2010

Pipedrive support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Algeria, American Samoa, Argentina, Australia, Austria and 119 others


Czech, Dutch, English, Finnish, French and 11 others

Pipedrive pricing

Starting Price:

  • Yes, has free trial
  • No free version

Pipedrive does not have a free version but does offer a free trial. Pipedrive paid version starts at US$15.00/month.

Pricing plans get a free trial

About the vendor

  • Pipedrive
  • Located in London, UK
  • Founded in 2010

Pipedrive support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Algeria, American Samoa, Argentina, Australia, Austria and 119 others


Czech, Dutch, English, Finnish, French and 11 others

Pipedrive videos and images

Pipedrive Software - Pipeline view
Pipedrive Software - Activity calendar
Pipedrive Software - Contacts timeline
Pipedrive Software - Leads inbox
Pipedrive Software - Deals details view
View 6 more
Pipedrive video
Pipedrive Software - Pipeline view
Pipedrive Software - Activity calendar
Pipedrive Software - Contacts timeline
Pipedrive Software - Leads inbox
Pipedrive Software - Deals details view

Features of Pipedrive

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Auto-Responders
  • Batch Processing
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Call List Management
  • Campaign Management
  • Chatbot
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Delivery
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Templates
  • Feedback Management
  • File Management
  • For AEC Industry
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Geotargeting
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Negative Feedback Management
  • Offline Form
  • Online Forms
  • Opportunity Management
  • Patient Communications
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Project Management
  • Property Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Survey/Poll Management
  • Task Management
  • Template Management
  • Territory Management
  • Text Analysis
  • Third Party Integrations
  • Third-Party Integration
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Visual Analytics
  • Web-based Deployment
  • Website Visitor Tracking
  • Workflow Management

Pipedrive Alternatives

Freshsales is packed with features and a highly intuitive UI so that you don't have to juggle multiple tools to run your business.
Pipeline CRM is ranked #1 CRM for mid-market businesses, empowering sales teams of 10+ across a breadth of industries.
SugarCRM is one of the world's leading CRM solutions, ideal for organisations with between 20 to 10,000 employees across all industries
Sales CRM solution that helps businesses visualize opportunities by receiving leads from Facebook campaigns, chat services, & LinkedIn.
Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered. Learn more about Zoho Desk
Get started on the #1 CRM with Salesforce Essentials, the all-in-one sales and service solution, for just $25 per user per month.
Used in agile sales teams to increase sales productivity, clear bottlenecks in processes, and ultimately hit revenue targets. Learn more about Vtiger CRM
Data analysis solution that helps businesses manage spreadsheets, create graphs/charts, perform calculations, share projects, and more.

Reviews of Pipedrive

Average score

Ease of Use
Customer Service
Value for Money

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Project Manager in US
Verified LinkedIn User
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Pipedrive as the ideal tool to protect information

5.0 4 weeks ago New

Comments: The benefits are of high quality when using this Pipedrive tool because it allows us to store the information we want in the cloud in such a way that it frees up space on our devices and guarantees security and trust at all times.


I like to use this essential tool to store information in a database that maintains high-quality reliability and security; I also like it because it maintains an attractive design and wide compatibility that makes handling very easy


What I don't like is that this tool sometimes generates errors when trying to upload data to the cloud when there is not adequate stability in the connection

Verified Reviewer
COO in Spain
Verified LinkedIn User
Computer Software, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

One CRM to rule them all

5.0 2 weeks ago New

Comments: My fav. CRM


Super easy to use, well prices. I think the biggest advantage for my team is the reporting module - easy to customise reports.


Maybe it could have more fancy stuff to help generate/manage leads from the marketing perspective. It simply could have more features around lead generation or maybe some AI to help us get more out of our leads (more deals)

Alternatives Considered: Salesforce Sales Cloud

Reasons for Choosing Pipedrive: We needed more complex reporting. The price was lower too

Switched From: HubSpot CRM

Reasons for Switching to Pipedrive: Less complex, easy to use, price

Digital Marketing & Communications Manager in France
Financial Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

It should be developed.

3.0 3 weeks ago New


It is practical to reach customer profiles.


The product is very boring to use. Hard to understand. It is both less functional and higher priced than its competitors.

Director in US
Alternative Medicine, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Fast, Simple to Set Up, Intuitive Pipelines

5.0 2 months ago

Comments: Excellent. When I try a software, give up and try to find an alternative then come back - I know it’s good. No other tool really measures up to this, and even though there are other software that do the same thing - the interface on this wins in every way.


I love how easy this was to set up. It took less than 15 minutes to upload my students & set up multiple pipelines to track their progress.


The billing was a little hard to navigate. I signed up months ago, but when the free trial was over somehow I was placed on the most expensive plan and when I reached out about it I was not given steps to downgrade, so I gave up. I tried doing this in Airtable & Hubspot - both took too much time 8 energy and had more steps then pipedrive. This time I figured out on my own how to set myself up with the most inexpensive plan to start, which is $19.

Alternatives Considered: HubSpot Marketing Hub

Reasons for Choosing Pipedrive: Active campaign was just too clunky, and felt really heavy and cumbersome to use. I prefer lightweight, fast, easy to set up and use tools that make me happy when I use them.

Switched From: ActiveCampaign

Reasons for Switching to Pipedrive: Faster & much more simple! I tried to set this up in hubspot and it required at least 5 more steps for every program and course I was setting up. Too many steps is an automatic no for me. Pipedrive has no steps to set up, just type into template,m!

Founder in Brazil
Verified LinkedIn User
Internet, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Good service, but too expensive

5.0 2 months ago New

Comments: good experience. easy to use


we can integrate easily. the lead process is intuitive.


price and less incentives. also is not easy to track email responses and provide a track timeline connected with the lead strategy.

Alternatives Considered: Snov.io

Reasons for Choosing Pipedrive: more tools to get leads and create the funnel

Switched From: Snov.io

Reasons for Switching to Pipedrive: good trial experience.