Who Uses This Software?

IT Professionals who want to save time by automating the computer repair process.

Average Ratings

5 reviews
  • Overall 4.6 / 5
  • Ease of Use 4.8 / 5
  • Customer Service 4.8 / 5
  • Features 4.7 / 5
  • Value for Money 4.3 / 5

Product Details

  • Starting Price US$25.00/month
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Installed - Windows
  • Training Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • RepairTech
  • https://repairtechsolutions.com
  • Founded 2011

About TechSuite

RepairTech makes automated computer repair software design specifically for IT Professionals. Instead of manually running through every tool on your checklist, simply use TechSuite, select what you want to run ahead of time, click start, and come back to a full HTML report. TechSuite automates over 300 commonly used utilities, and should be on every serious technician's bench. Learn more at repairtechsolutions.com, and make sure to check out the free trial.

TechSuite Features

  • Contract Management
  • IT Asset Management
  • Incident Management
  • Knowledge Management
  • Release Management
  • Self Service Portal
  • Service Catalog
  • Service Reporting
  • Ticket Management

TechSuite Most Helpful Reviews

Cool little program

Reviewed on 19/02/2019
Matt I.
Owner
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It works well enough. I can script it to perform maintenance and diagnostics. Works well with RepairShopr and SyncroMSP by uploading the reports directly to the tickets.

Pros: Portability. I just need one file and can do everything on m y clients computer.

Cons: Does not run in Safe Mode. You're a diagnostics software!
Requires .Net in order to run. This can be a pain if .Net is messed up.

Great for automating repair

Reviewed on 24/01/2018
Matt I.
Owner
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Simplification of the computer repair process.

Pros: It is easy to train technicians to use it. Includes programs all in one place. Portable, you can take it with you or transfer it for remote support sessions.

Cons: Some antivirus programs hate it. Their solution is to have me email to vendor and get it white listed.

Absolutely awesome!

Reviewed on 07/07/2015
Eric M.
Owner
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: TechSuite has been hugely beneficial to my computer repair business. The automated repair tool (TechWARU) leaves the others looking like pale imitations, and has allowed me to streamline processes and create consistency. Add to that the bootable USB (TechUSB) and the online dashboard (TechPortal) and you have an amazing suite of utilities that no computer repair business should be without. The cherry on top of this sundae of awesomeness is the amazing staff at RepairTech. They're always adding new features and resources aimed at helping us techs to not only to do our jobs better, but to grow our businesses. Do yourself a favor, and take a look for yourself. You won't be sorry.

Vendor Response

by RepairTech on 23/08/2016

Thanks Eric :)

Just what a computer tech needs!

Reviewed on 22/08/2016
Eric H.
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have followed the development of similar products (automated diagnosis and repair) over the years, but this is the ONLY one that is finished, "polished", functional and expandable.
The price is right too. Going to experiment more with my free trial before purchasing(leasing)
Like with what your team already did, I hope that some others, equally skilled as yourselves, can build and share with us their own custom Presets and suggestions for additions- maybe you already have that somewhere on you site.

Vendor Response

by RepairTech on 23/08/2016

Wow thanks for the awesome review Eric :)

TechSuite is awesome

Reviewed on 27/05/2015
Nerm H.
Owner
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: I used TechSuite on five different customer machines. What I found is it greatly cut my work time which improves efficiency. More computers to repair, more money for me in the end.

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