What Is BigTime?

BigTime is a leading Professional Services Automation (PSA) software that helps you scale your business by giving you the ability to track and act on your operational metrics. Even with remote work, easily manage time, expenses, and billing for multiple projects all at once, and quickly identify areas of opportunity with advanced features like resource allocation and custom reporting. With BigTime Wallet and client portal, you can get paid faster using custom invoicing and payment processing.

Who Uses BigTime?

BigTime is ideal for professional services firms, especially accountants, architects, engineers, IT-service firms, and consultants.

BigTime Software - Real-time, actionable insights into your professional services firm BigTime Software - Gain a big-picture view into operational insights to make adjustments to how resources are managed BigTime Software - BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs. BigTime Software - Our customizable views, smart lookups, user-driven presets/defaults and more support the most intuitive timesheet on the market. BigTime Software - Our platform is designed to work within your existing workflows and software stack, acting as a single source of truth for your data – and your team.

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Reviews of BigTime

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.7
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jessica
Jessica
Game Programmer in US
Verified LinkedIn User
Computer Software, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

A fantastic tool for managing projects

5.0 8 months ago

Comments: The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze because to the platform's user-friendly interface. I can view all of my projects and team members in this platform, and we can all manage everything together. The Bigtime team's assistance is also a big plus in my book.

Pros:

It's a piece of software that performs exactly what it's supposed to and does it well. The process of implementation was quite fair, and the accompanying customer service was excellent. Time tracking and the ability to divide it into other sections if necessary. For numerous projects, I've taken use of the platform's ability to develop custom reports, which have been useful.

Cons:

BigTime doesn't always communicate to itself, so you have to dig a little further to find the answer you're looking for. In addition, I've used BigTime's "help" option and spoken with a live person who was able to diagnose my difficulties immediately away.

Jean
Jean
Executive Assistant in US
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Accounts Receivable/Accounting Manager BigTime Review (Not project management)

5.0 2 years ago

Comments: The training was really amazing. And the capabilities made it well worth the switch from Productive.

Pros:

The customization and the ability to track just about anything you want for project management, profitability and invoicing. And the integration with Quickbooks.

Cons:

I wish more fields were customizable. The handful that they allow you to rename are great, but more would be better! I wish there was a 45 day training session to ask questions that arise after using for a bit.

Verified Reviewer
CEO in Togo
Verified LinkedIn User
Internet, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

The best solution for workflow management

5.0 3 weeks ago New

Comments: BigTime is the best software for workflow automation and it is easy to learn. It increases the efficiency of the company, with several features. I recommend bigtime

Pros:

It is the best service automation software, a real helper that has helped us grow our business with its features. Bigtime makes it easy to manage various custom reports and process payments. Its interface is easy to use.

Cons:

Since I have been using it I have not encountered any problems as such, it works very well

Jenna
Office Manager in US
Accounting, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Bigtime

3.0 4 years ago

Comments: Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.

Pros:

I like that you are able to create your own engagements per client.

Cons:

I least like the invoice part as it does not function how it is suppose too. There are to many steps for it to be integrated into QuickBooks.

BigTime Software Response

4 years ago

Jenna, Thanks so much for this review- we really appreciate hearing from all our customers here at BigTime! We are very glad to hear that you're happy with our engagements and how you can create unique engagements per client, but we're sad to hear that you feel that invoicing is not working for you. There are many ways you can use BigTime's invoicing, and there are many help features that can help you learn how. Here are just a few: Knowledge Base Articles/Videos: http://kb.bigtime.net/using-bigtime/#invoicing http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/ http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/video-tutorial-post-invoices-to-quickbooks/ Our Invoicing Webinar: https://youtu.be/yt2LrF9mRAk Schedule a Live Webinar here: https://www.bigtime.net/webinars/ Also, feel free to reach out to us here at Customer Success - we'd love to help you learn more about invoicing! Thanks again, The BigTime Customer Success Team

Denise
Denise
Marketing Specialist in US
Verified LinkedIn User
Marketing & Advertising, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Easy entry of time and expenses using Bigtime

4.0 2 months ago

Comments: Companies who bill their customers by the hour and have different hourly rates for different types of work can benefit greatly from using BigTime. Time and expenses can be entered by employees and reviewed by managers before being sent to the client for billing. It's convenient that you may log your time and expenses from any device, be it a desktop computer, laptop, or mobile phone.

Pros:

BigTime is the program we use for tracking time, managing expenses, and sending out invoices. Using QuickBooks as our primary accounting software has its advantages, and one of those is that BigTime can sync up with QuickBooks during the day to make sure that the two are always up to date.

Cons:

The approval screen does not currently allow for invoices to be filtered by Team Lead, so all Team Leads have access to all invoices rather than just their own. It's not easy to modify your own report, therefore we typically have to contact support for assistance.