Who Uses BigTime?
BigTime is ideal for professional services firms, especially accountants, architects, engineers, IT-service firms, and consultants.
What Is BigTime?
BigTime is a leading Professional Services Automation (PSA) software that helps you scale your business by giving you the ability to track and act on your operational metrics. Even with remote work, easily manage time, expenses, and billing for multiple projects all at once, and quickly identify areas of opportunity with advanced features like resource allocation and custom reporting. With BigTime Wallet and client portal, you can get paid faster using custom invoicing and payment processing.
BigTime Details
BigTime Software
http://www.bigtime.net/
Founded 2002
BigTime pricing overview
BigTime does not have a free version but does offer a free trial. BigTime paid version starts at US$10.00/month.
Starting Price
US$10.00/month
Free Version
No
Free Trial
Yes
BigTime deployment and support
Support
- 24/7 (Live Rep)
- Business Hours
- Online
Deployment
- Installed - Mac
- Cloud, SaaS, Web
- Installed - Windows
- Mobile - iOS Native
- Mobile - Android Native
Training
- In Person
- Live Online
- Webinars
- Documentation
BigTime Features
Accounting Practice Management Software
- Approval Workflow
- Billing & Invoicing
- Client Management
- Client Portal
- Document Management
- Due Date Tracking
- For CPA Firms
- Project Management
- Staff Management
- Time Tracking
Accounting Software
- Accounts Receivable
- Bank Reconciliation
- Billing & Invoicing
- CPA Firms
- Expense Tracking
- Fixed Asset Management
- Fund Accounting
- Government
- Nonprofits
- Payroll Management
- Project Accounting
- Purchase Orders
- Tax Management
Architecture Design Software
- 2D Drawing
- 3D Modeling
- Bills of material
- Building Information Modeling
- Contact Management
- Contract Management
- Document Management
- Drafting
- Presentation Tools
- Project Management
- Quotes/Proposals
Billing and Invoicing Software
- Billing Portal
- Contact Database
- Contingency Billing
- Customizable Invoices
- Dunning Management
- Hourly Billing
- Mobile Payments
- Multi-Currency
- Online Invoicing
- Online Payments
- Payment Processing
- Project Billing
- Recurring/Subscription Billing
- Tax Calculator
Gantt Chart Software
- Alerts/Notifications
- Capacity Monitoring
- Color Coding
- Dependency Tracking
- Drag & Drop
- Milestone Tracking
- Progress Tracking
- Task Management
- Templates
IT Project Management Software
- Bug Tracking
- Issue Management
- Milestone Tracking
- Percent-Complete Tracking
- Portfolio Management
- Prioritization
- Product Roadmapping
- Requirements Management
- Resource Management
- Status Tracking
- Supports Agile
- Supports Scrum
- Task Management
- Testing / QA Management
- Time & Expense Tracking
Job Costing Software
- Bills of Material
- Budgeting & Forecasting
- Change Orders
- Cost-to-Completion Tracking
- Invoice Management
- Overrun Reporting
- Percent-Complete Tracking
- Production Cost Tracking
- Purchase Order Management
- Quotes / Estimates
- Time Tracking
- Work Order Management
Legal Billing Software
- Accounting Management
- Automatic Billing
- Calendar Management
- Case Management
- Client portal
- Document Management
- Expense Tracking
- Time Tracking
Professional Services Automation Software
- Billing & Invoicing
- CRM
- Client Portal
- Collaboration Tools
- Document Management
- Portfolio Management
- Project Management
- Proposal Generation
- Quote Management
- Resource Management
- Time & Expense Tracking
Project Management Software
- Agile Methodologies
- Budget Management
- Client Portal
- Collaboration Tools
- Cost-to-Completion Tracking
- Customizable Templates
- Gantt Charts
- Idea Management
- Kanban Board
- Milestone Tracking
- Portfolio Management
- Resource Management
- Time & Expense Tracking
- Traditional Methodologies
Project Planning Software
- Agile Methodologies
- Budget Management
- Collaboration Tools
- Due Date Tracking
- Gantt Charts
- Kanban Board
- Prioritization
- Progress Tracking
- Resource Management
- Task Management
- Template Management
- Traditional Methodologies
Project Tracking Software
- Collaboration Tools
- Cost-to-Completion Tracking
- Gantt Charts
- Kanban Board
- Milestone Tracking
- Percent-Complete Tracking
- Prioritization
- Status Tracking
- Time & Expense Tracking
Resource Management Software
- Capacity Management
- Collaboration Tools
- Drag & Drop
- Forecasting
- Reporting/Project Tracking
- Resource Scheduling
- Search/Filter
- Skills Tracking
- Utilization Reporting
Task Management Software
- Collaboration Tools
- Create Subtasks
- Gamification
- Gantt/Timeline View
- Mobile Access
- Percent-Complete Tracking
- Recurring Task Management
- Reporting/Analytics
- Spreadsheet View
- Task Board View
- Time Tracking
- To-Do List View
Time Clock Software
- Biometric Recognition
- Messaging
- Mobile Access
- Online Punch Card
- Payroll Management
- Punch card
- Reporting/Analytics
- Salaried Employee Tracking
- Sick Leave Tracking
- Timesheet Management
- Vacation/Leave Tracking
- Workstation Tracking
Time Tracking Software
- Automatic Time Capture
- Billable & Non-Billable Hours
- Billing & Invoicing
- Employee Database
- Mobile Time Tracking
- Multiple Billing Rates
- Offline Time Tracking
- Overtime Calculation
- Timesheet Management
- Vacation/Leave Tracking
Time and Expense Software
- Activity Tracking
- Billing & Invoicing
- Expense Tracking
- Project Tracking
- Reimbursement Management
- Time Tracking
- Time Tracking by Client
- Time Tracking by Project
Workflow Management Software
- Access Controls/Permissions
- Business Process Automation
- Calendar Management
- Compliance Tracking
- Customizable Dashboard
- Document Management
- Forms Management
- Graphical Workflow Editor
- Mobile Access
- No-Code
- Task Management
- Third Party Integrations
- Workflow Configuration
BigTime Alternatives
More BigTime alternatives
BigTime Reviews
Read all reviewsOverall rating
Average score
Denise T.
-
Overall Rating5 /5
-
Ease of Use3 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/04/2018
"We use BigTime for Professional Services Automation. It is great for our multilevel company."
Comments: Our company is not able to more accurately and completely track time to be charged to a project. Our systems are now more automated and more paperless.
Pros: BigTime allows users from a variety of backgrounds to connect to the software from various platforms (desktop, laptop, smart phone) to track time per project, to track expenses on a daily basis with electronic submission of receipts, to run reports on time spent, to connect with external accounting software seamlessly.
Cons: the software has some limits on "naming" items that do not always correspond directly to our external software and do not fit within our company culture. (For example: In BigTime, billable means charged to the project, may invoiced or may not invoice. In our company culture, billable means an invoice will be sent for payment to the client.
Vendor Response
by BigTime Software on 17/04/2018
Denise,
Thank you so much for the review - we truly appreciate the time and the effort you've taken to let us know how our software is working for you. We're very happy to hear that BigTime is working for you throughout your organization and that you're able to use the software across several different platforms - we work hard to make that happen!
We're very sorry to hear that some of the terminology used by BigTime is inconsistent with your business processes. We try to make BigTime as flexible as possible, and you can change many of these terms within your Lexicon (check under My Company>My Company>Lexicon) but there are some terms we cannot change at this time. That being said, that feature might make for an excellent Feature Request. If you'd like to learn more about how to submit a Feature Request, please reach out to us at [email protected]
Thanks again!
The BigTime Customer Success Team
- Reviewer Source
- Reviewed on 15/04/2018
Shane K.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 29/12/2020
"Project Management Software +"
Comments: Overall, we have had a very positive experience working with the BigTime team, and the software itself. All of our questions and concerns have been addressed as quickly as they arose.
Pros: BigTime is incredibly inexpensive and easy to get into compared to competing software. If you have a dedicated team, you could be implemented in as little as a month. The customer support has also been superb. I have really enjoyed working with the sales and implementation mangers. We decided on BigTime because we needed a Project Management software, and ended up with a slew of other features that has allowed us to cut out some other software subscriptions such as time tracking software.
Cons: The only thing I can say we really dislike about BigTime is not having a "clock-in, clock-out" function. Meaning the software does not record the time of day you start and end. Overall, the time tracking portion does not seem as detailed as Tsheets, our previous time tracking software.
- Reviewer Source
- Reviewed on 29/12/2020
Jenna G.
-
Overall Rating3 /5
-
Ease of Use2 /5
-
Features & Functionality2 /5
-
Customer Support3 /5
-
Value for Money2 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 01/08/2019
"Bigtime"
Comments: Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.
Pros: I like that you are able to create your own engagements per client.
Cons: I least like the invoice part as it does not function how it is suppose too. There are to many steps for it to be integrated into QuickBooks.
Vendor Response
by BigTime Software on 05/08/2019
Jenna,
Thanks so much for this review- we really appreciate hearing from all our customers here at BigTime! We are very glad to hear that you're happy with our engagements and how you can create unique engagements per client, but we're sad to hear that you feel that invoicing is not working for you. There are many ways you can use BigTime's invoicing, and there are many help features that can help you learn how. Here are just a few:
Knowledge Base Articles/Videos:
http://kb.bigtime.net/using-bigtime/#invoicing
http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/
http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/video-tutorial-post-invoices-to-quickbooks/
Our Invoicing Webinar:
https://youtu.be/yt2LrF9mRAk
Schedule a Live Webinar here: https://www.bigtime.net/webinars/
Also, feel free to reach out to us here at Customer Success - we'd love to help you learn more about invoicing!
Thanks again,
The BigTime Customer Success Team
- Reviewer Source
- Reviewed on 01/08/2019
John S.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/11/2020
"Onboarding"
Pros: The onboarding process and support has been seamless so far and we expect to be fully converted in 60 days total.
Cons: Always room for improvement, but we haven't had any with BigTime yet. We need to sort out some details in our Quickbooks Desktop projects to align when integrating.
- Reviewer Source
- Reviewed on 12/11/2020
Chris F.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/07/2019
"Excellent time management and customizable invoicing system"
Comments: We were looking for a solid time management and invoicing system and were hard pressed to find something that was really specific and tailored and not a huge SAP system. BigTime was an amazing find! The system is easy to configure, easy to use and the support has been amazing. We're very happy with the system.
Pros: Easy to use, easy to configure, brandable and great support
Cons: Wish the documentation for the custom invoices was stronger.
Vendor Response
by BigTime Software on 02/08/2019
Chris,
Thanks so very much for taking the time to leave us a review here at BigTime! We really do appreciate it and we're super excited that you're finding our software so easy to use, configure and brand! We're also very pleased that your experiences with our Support Team have been positive as well - we work very hard to make sure that is the case.
Please do let us know if there's anyway we can serve you more (or better)!
Thanks,
The BigTime Customer Success Team
- Reviewer Source
- Reviewed on 30/07/2019
