BigTime

by BigTime Software

4.6 /5 (534) Write a Review!

Who Uses BigTime?

BigTime is ideal for professional services firms, especially accountants, architects, engineers, IT-service firms, and consultants.

What Is BigTime?

BigTime is a leading Professional Services Automation (PSA) software that helps you scale your business by giving you the ability to track and act on your operational metrics. Even with remote work, easily manage time, expenses, and billing for multiple projects all at once, and quickly identify areas of opportunity with advanced features like resource allocation and custom reporting. With BigTime Wallet and client portal, you can get paid faster using custom invoicing and payment processing.

BigTime Details

BigTime Software

http://www.bigtime.net/

Founded 2002

Real-time, actionable insights into your professional services firm
BigTime’s invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs.
Gain a big-picture view into operational insights to make adjustments to how resources are managed
Our customizable views, smart lookups, user-driven presets/defaults and more support the most intuitive timesheet on the market.
Submit and approve expenses with ease
BigTime video
Play
Real-time, actionable insights into your professional services firm-thumb
BigTime’s invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs.-thumb
Gain a big-picture view into operational insights to make adjustments to how resources are managed-thumb
Our customizable views, smart lookups, user-driven presets/defaults and more support the most intuitive timesheet on the market.-thumb
Submit and approve expenses with ease-thumb

BigTime pricing overview

BigTime does not have a free version but does offer a free trial. BigTime paid version starts at US$10.00/month.

Starting Price

US$10.00/month

Pricing Details

EXPRESS: $10.00 per user, per month. PRO: $30.00 per user, per month. PREMIER: $40.00 per user, per month. ENTERPRISE: Contact us for a custom quote.

Free Version

No

Free Trial

Yes

BigTime deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Chromebook (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

BigTime Features

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CPA Firms
  • Compliance Management
  • Credit Card Processing
  • Document Storage
  • Expense Claims
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Government
  • Fund Accounting
  • General Ledger
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Nonprofits
  • Order Management
  • Payroll Management
  • Project Accounting
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Sales Tax Management
  • Status Tracking
  • Tax Management
  • Third Party Integrations
  • Workflow Management

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  • Billing & Invoicing
  • Client Management
  • Client Portal
  • Configurable Workflow
  • Credit Card Processing
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Due Date Tracking
  • Electronic Payments
  • Email Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • For Accountants
  • For CPA Firms
  • Invoice Management
  • Invoice Processing
  • Messaging
  • Multi-Currency
  • Online Payments
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Secure Data Storage
  • Staff Management
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timer
  • Workflow Management

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  • For AEC Industry
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  • Job Costing
  • Mobile Access
  • Multiple Projects
  • Planning Tools
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  • Project Management
  • Project Planning
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  • Project Tracking
  • Project Workflow
  • Projections
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  • Payment Processing
  • Project Billing
  • Projections
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  • Quotes/Estimates
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  • Recurring/Subscription Billing
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  • Data Import/Export
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  • Multiple Projects
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  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
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  • Document Storage
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  • Estimating
  • Expense Tracking
  • Forecasting
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Cost Reporting
  • Overrun Reporting
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  • Projections
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  • Deadline Management
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BigTime Reviews

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Overall rating

4.6/5
From 534 users reviews

Average score

Ease of Use 4.5
Customer Service 4.7
Features 4.4
Value for Money 4.5

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Jean P.
Executive Assistant
Marketing & Advertising, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 10/03/2021

"Accounts Receivable/Accounting Manager BigTime Review (Not project management)"

Comments: The training was really amazing. And the capabilities made it well worth the switch from Productive.

Pros: The customization and the ability to track just about anything you want for project management, profitability and invoicing. And the integration with Quickbooks.

Cons: I wish more fields were customizable. The handful that they allow you to rename are great, but more would be better! I wish there was a 45 day training session to ask questions that arise after using for a bit.

  • Reviewer Source 
  • Reviewed on 10/03/2021
John S.
Principal
Architecture & Planning, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/11/2020

"Onboarding"

Pros: The onboarding process and support has been seamless so far and we expect to be fully converted in 60 days total.

Cons: Always room for improvement, but we haven't had any with BigTime yet. We need to sort out some details in our Quickbooks Desktop projects to align when integrating.

  • Reviewer Source 
  • Reviewed on 12/11/2020
Jenna G.
Office Manager
Accounting, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    2 /5
  • Customer Support
    3 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 01/08/2019

"Bigtime"

Comments: Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.

Pros: I like that you are able to create your own engagements per client.

Cons: I least like the invoice part as it does not function how it is suppose too. There are to many steps for it to be integrated into QuickBooks.

Vendor Response

by BigTime Software on 05/08/2019

Jenna,

Thanks so much for this review- we really appreciate hearing from all our customers here at BigTime! We are very glad to hear that you're happy with our engagements and how you can create unique engagements per client, but we're sad to hear that you feel that invoicing is not working for you. There are many ways you can use BigTime's invoicing, and there are many help features that can help you learn how. Here are just a few:

Knowledge Base Articles/Videos:
http://kb.bigtime.net/using-bigtime/#invoicing
http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/
http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/video-tutorial-post-invoices-to-quickbooks/

Our Invoicing Webinar:
https://youtu.be/yt2LrF9mRAk
Schedule a Live Webinar here: https://www.bigtime.net/webinars/

Also, feel free to reach out to us here at Customer Success - we'd love to help you learn more about invoicing!

Thanks again,
The BigTime Customer Success Team

  • Reviewer Source 
  • Reviewed on 01/08/2019
Shane K.
Administrative Manager
Civil Engineering, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 29/12/2020

"Project Management Software +"

Comments: Overall, we have had a very positive experience working with the BigTime team, and the software itself. All of our questions and concerns have been addressed as quickly as they arose.

Pros: BigTime is incredibly inexpensive and easy to get into compared to competing software. If you have a dedicated team, you could be implemented in as little as a month. The customer support has also been superb. I have really enjoyed working with the sales and implementation mangers. We decided on BigTime because we needed a Project Management software, and ended up with a slew of other features that has allowed us to cut out some other software subscriptions such as time tracking software.

Cons: The only thing I can say we really dislike about BigTime is not having a "clock-in, clock-out" function. Meaning the software does not record the time of day you start and end. Overall, the time tracking portion does not seem as detailed as Tsheets, our previous time tracking software.

  • Reviewer Source 
  • Reviewed on 29/12/2020
Sonja N.
CFO, VP
Marketing & Advertising, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/01/2021

"Great Customizable Software"

Comments: In our month of using BigTime, our experience has been wonderful! Our Customer Success Manager is AMAZING! We ran into some logging in issues for a team member and she jumped right on getting it fixed for us! The software has been so beneficial for Project Management in the month we have been using it. We still have a training session left with our CSM at BigTime to learn more features it offers and we cannot wait to learn what else it has to offer!

Pros: That it is so customizable from just about every feature it offers.
Easy to use.
Intregrates with QuickBooks.
The white glove service from our customer success manager, [SENSITIVE CONTENT HIDDEN].
All of the report options and customizations
Project Management and tracking on all aspects of a project.
The Knowledge based section for finding information on how to use features.

Cons: That you cannot change the Project Fee to say Project Budget. This is just a preferred naming system for our company though, so not the end of the world that we could not change this.

  • Reviewer Source 
  • Reviewed on 28/01/2021
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