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What Is FMX?
Get ahead of your operations with smart facilities management software. FMX is the most reviewed, highest-rated software on the market. Access maintenance from a mobile device and view tasks on a calendar or interactive floor plan. Track team and asset performance with configurable reports and dashboards. Access tasks, property inspections, and asset history on the go by scanning QR codes on equipment with your mobile device. Associate inventory with tasks and receive alerts when running low.
Who Uses FMX?
It is designed for K-12 schools, higher education, government/municipalities, manufacturing, quick service restaurants, religious organizations, property management, zoos, healthcare banks, and more.
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Reviews of FMX
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Pros:
Easy to set-up. Intuitive. Impeccable customer service.
Cons:
Could sport more modular entities. The layout is not very flexible.
Alternatives Considered:
Great System A+++
Comments: FMX has been a great system and one of the best systems i have ever used.
Pros:
GoFMX is an easy-to-use system that you can train someone to use the sytem within minutes. The calendar makes it easy to see what needs done daily, weekly, or monthly so the system makes your schedules or scheduling with no conflicts.
Cons:
So the only part i have not liked about the system is when you close out a work order and your adding inventory, all site locations show up, and only FMX part numbers. If your searching with part numbers per oem. You will not be able to find part.
I'm usually the person initiating all facilities requests from our organization.
Comments: It makes it very easy for staff at different locations to alert me to facilities issues, and to follow along to know where we stand on resolving the issue.
Pros:
It's very easy to use, I don't have to do much education with staff to teach them how to use it. I really like that you're able to add someone as a follower to a request, too.
Cons:
I wish I could search requests by the person who put them in, or see the name of the person who put the request in next to the request itself. We also don't really use the cost or hours options, so It would be useful to hide those and better customize the lists of requests.
Facilities Management eXpress Response
7 years ago
Hi Susan! Thank you for taking the time to write a review for FMX! We are thrilled that you find FMX extremely user friendly! In your review you mentioned wanting to search requests by the person who created them, as well as be able to hide cost and worker hours. We would be happy to show you how to do this! We will be emailing you shortly to discuss this further!
We love FMX!
Comments: Overall, FMX has blessed our campus with a personalized program tailored to our campus's needs and processes. We can't say enough good things about our time spent implementing and utilizing FMX over the past few months.
Pros:
Obviously the features and modules stood out to us during the search for a new program, but the customer service has been absolutely unmatched comparatively to any other platform we've experienced. Whether by email, phone call or Zoom, I have yet to be disappointed (and I ask a lot of questions) by response time, helpfulness, and just overall customer service. I also like that their features are always progressing.
Cons:
The only problem that we originally had with FMX was the fact that they don't have an app for the program. However, the mobile view is proving to work just as well as any app would and the teams are still able to submit and complete their tasks efficiently and in a timely manner.
Simple Yet Complete - Work order Management Software
Comments: We love this software. It has been a critical piece of our success and a great selling point with prospective clients
Pros:
Ease of use and ability to customize. FMX team is also great to work with.
Cons:
Dashboards are sometimes confusing and difficult to customize.
