---
description: Get detailed information about Zapier and how it can help you meet your business needs. Learn more about Zapier price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zapier Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [System and Data Integration Software](/directory/8/integration/software) > [Zapier](/software/130182/zapier)

# Zapier

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> Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs.
> 
> Verdict: Rated **4.7/5** by 3048 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Zapier?

Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3048 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zapier
- **Location**: San Francisco, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$29.99
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Business Process Automation
- Collaboration Tools
- Compliance Management
- Dashboard
- Data Management
- Data Security
- Database Support
- Deployment Management
- Drag & Drop
- Integration Management
- Integrations Management
- Multiple Data Sources
- No-Code
- Pre-built Connectors
- Process Modeling & Designing
- Task Management
- Templates
- Third-Party Integrations
- Visual Modeling
- Workflow Configuration
- Workflow Management

## Integrations (126 total)

- 123FormBuilder
- AWeber
- ActiveCampaign
- Acuity Scheduling
- Adobe Commerce
- Airtable
- Alchemer
- Asana
- Basecamp
- BigCommerce
- Bitbucket
- Box
- Brevo
- Buffer
- Calendly

... and 111 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [System and Data Integration Software](https://www.capterra.com.sg/directory/8/integration/software)

## Related Categories

- [System and Data Integration Software](https://www.capterra.com.sg/directory/8/integration/software)
- [No Code Platforms](https://www.capterra.com.sg/directory/32095/no-code-platform/software)
- [Low Code Development Platforms](https://www.capterra.com.sg/directory/31756/low-code-development-platform/software)
- [iPaaS Software](https://www.capterra.com.sg/directory/32296/ipaas/software)
- [Cloud Management Software](https://www.capterra.com.sg/directory/30852/cloud-management/software)

## Alternatives

1. [Jira](https://www.capterra.com.sg/software/19319/jira) — 4.4/5 (15352 reviews)
2. [monday.com](https://www.capterra.com.sg/software/147657/monday-com) — 4.6/5 (6013 reviews)
3. [viaSocket](https://www.capterra.com.sg/software/1066020/viasocket) — 4.8/5 (645 reviews)
4. [Asana](https://www.capterra.com.sg/software/120550/asana-pm) — 4.5/5 (13563 reviews)
5. [Trello](https://www.capterra.com.sg/software/1010321/trello) — 4.5/5 (23515 reviews)

## Reviews

### "Child's play once you've read the manual\! ✨" — 5.0/5

> **Ayushi D** | *15 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Zapier feels like child’s play once you go through the walkthrough\! I just make sure to have the details ready for the two apps I want to connect, and voilà—after a few quick steps, my automation is all set up.&#10;&#10;Have been using it for both personal \&amp; client projects :)✨
> 
> **Cons**: Cost is an issue sometimes, for a solo entrepreneur/freelancer like me.

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### "Zapier - A good beginner-friendly automation platform" — 4.0/5

> **Cristian** | *13 April 2026* | Environmental Services | Recommendation rating: 8.0/10
> 
> **Pros**: Zapier is one of the more cost-effective automation platforms out there. It is easy to use with a drag and drop interface, and has plenty of documentation to help you automate whatever use case you can imagine (to some extent, of course). Customer support has gotten a lot better over the years and I would like to say is pretty quick in getting issues resolved. I love all the notifications we get with zapier run errors and the ability to see where exactly the hangup is, what it is, and the ability to in-line edit the data and re-run the errored steps to avoid interruptions. I love that I can have a folder structure as complex as I want to store and organize all of our company's zaps.
> 
> **Cons**: Zapier likes to change their interface a lot. Since 2022 when I first started using Zapier here at the company, I cannot tell you the number of times the UI/UX has changed. Sometimes for the better, but other times with changes that I don't like at all. They also do this without notice and with no guided workflow tool to guide you through the updated interface to find what you need. It is sometimes like learning a new software all over again... Not the best. There are also limitations when it comes to decision paths on how many paths you can have and sub-paths. If you have complex use cases, you have to have zaps within zaps (called sub-zaps), which is not ideal and creates additional overhead from an IT perspective.
> 
> Overall, Zapier is a really great platform and has helped us bring most of our ideas to life. If you want a no-hassle drag and drop interface, and have some technical knowledge or know how to map out conditional logic (if this, then that), then this is the platform for you. If you have really complex logic and do not want to have to code and test python and create sub-automations, then look for something like n8n.

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### "Ran my business for years, now replaced by better APIs and AI" — 3.0/5

> **John** | *13 March 2026* | Marketing & Advertising | Recommendation rating: 3.0/10
> 
> **Pros**: Extremely large, nearly comprehensive connections to software, with an easy non-technical setup, and helpful AI assistance.
> 
> **Cons**: Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with 2auth related issues
> 
> Zapier enabled me for years to run a business with a lean team. However, the unspoken key is simply working with better softwares that have great APIs, as more native or AI-assisted connecting is happening everyday

-----

### "Automation glue that quietly connects our property management tools" — 5.0/5

> **Kartikeya** | *17 April 2026* | Real Estate | Recommendation rating: 6.0/10
> 
> **Pros**: The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows. It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from prebuilt templates and then adjust them for our property management use cases. For a lean team, that means we can “hire automation” instead of hiring another admin just to move information between systems.
> 
> **Cons**: On the downside, pricing does ramp up as you add more Zaps and volume, and you have to watch task counts if you’re connecting multiple apps across a growing portfolio. More advanced workflows can also get complex to debug—especially when there are conditional steps or multiple branches—and support/documentation sometimes require a bit of digging when something breaks
> 
> Overall, Zapier has become a quiet but important part of how we run Minikaal—handling the repetitive connective work between our property, accounting, and collaboration tools so the team can focus on higher‑value tasks. I’d recommend it to other small property management and service businesses that juggle several cloud apps and want automation without hiring a developer or maintaining custom scripts.

-----

### "Great for My Workflow, Tough for My Clients" — 4.0/5

> **Michelle** | *21 November 2025* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Zapier connects all my software seamlessly, and once a zap is set up, it runs reliably without much attention from me. I find the platform easy to use, and it saves a ton of time by keeping everything automated in the background. I also appreciate that they’re always adding new integrations, which keeps the tool flexible and useful as my tech stack grows.
> 
> **Cons**: The biggest challenge is that most of my clients struggle with it. Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve becomes even steeper, which means I often have to build or troubleshoot things for them, especially when they become disconnected or need updated.
> 
> I genuinely love using Zapier. It’s the tool I reach for first because it’s reliable, predictable, and doesn’t bury me in unnecessary AI layers. I’ve tried Make and a handful of the newer automation platforms, but Zapier still feels like the most practical option for the way I work. It does exactly what I need without turning every simple workflow into a science project, and that’s why it stays my go-to.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/130182/zapier)

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| pt-PT | <https://www.capterra.pt/software/130182/zapier> |

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