--- description: Get detailed information about Creatio CRM and how it can help you meet your business needs. Learn more about Creatio CRM price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Creatio CRM Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Sales Force Automation Software](/directory/12/sales-force-automation/software) > [Creatio CRM](/software/130149/bpm-online-crm) # Creatio CRM Canonical: https://www.capterra.com.sg/software/130149/bpm-online-crm Page: 1 / 7\ Next: [Next page](https://www.capterra.com.sg/software/130149/bpm-online-crm?page=2) > New Era of CRM: Built on AI. Ready to act > > Verdict: Rated **4.7/5** by 150 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Creatio CRM? New era CRM to manage all customer and operational workflows with no-code and AI at its core. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 150 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Creatio - **Location**: Boston, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Per User - **Pricing Details**: CRM Creatio offers a number of various editions and pricing, which allows you to select the edition that best fits your business model. All Creatio licenses include basic support plan, product maintenance and free updates. Contact Creation for more information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian - **Available Countries**: Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium, Bolivia, Brazil, British Virgin Islands, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark and 70 more ## Features - AI/Machine Learning - Agent Interface - Appointment Management - Auto-Dialer - Automated Routing - Bonds/Stocks - CRM - Campaign Management - Campaign Planning - Channel Management - Chatbot - Claims Management - Client Tracking - Collaboration Tools - Communication Management - Compliance Management - Contact Management - Content Library - Conversation Intelligence - Customer Database - Customer Experience Management - Customer History - Feedback Management - Financial Analysis - Financial Reporting - For Financial Institutions - For Government - For Insurance Industry - For Sales Teams/Organizations - Inbox Management - Insurance Policy Management - Investments Tracking - Investor Management - Knowledge Management - Lead Generation - Marketing Automation - Multi-Channel Data Collection - NPS Survey Structure - Performance Management - Price Optimization - Reporting/Analytics - Sales Activity Management - Search/Filter - Support Ticket Management - Survey/Poll Management - Surveys & Feedback - Task Automation - Third-Party Integrations - Work Order Management - Workflow Management ... and 160 more features ## Integrations (23 total) - Apollo - Asterisk - Avaya Experience Platform - Brandwatch - DocFlow - Gmail - GoTo Meeting - Google Calendar - Google Contacts - Infobip - LDAP Manager - Mailchimp - Meta for Business - Microsoft Excel - Microsoft Outlook ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Sales Force Automation Software](https://www.capterra.com.sg/directory/12/sales-force-automation/software) ## Related Categories - [Sales Force Automation Software](https://www.capterra.com.sg/directory/12/sales-force-automation/software) - [Insurance Agency Software](https://www.capterra.com.sg/directory/20035/insurance-agency/software) - [Loan Origination Software](https://www.capterra.com.sg/directory/20011/loan-origination/software) - [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software) - [Lead Management Software](https://www.capterra.com.sg/directory/30017/lead-management/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.com.sg/software/155928/zoho-crm) — 4.3/5 (6993 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.com.sg/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.com.sg/software/61368/salesforce) — 4.4/5 (18803 reviews) 4. [HubSpot CRM](https://www.capterra.com.sg/software/152373/hubspot-crm) — 4.5/5 (4481 reviews) 5. [Dynamics 365](https://www.capterra.com.sg/software/157279/dynamics-365) — 4.4/5 (5846 reviews) ## Reviews ### "A decent CRM software" — 3.0/5 > **Nicole** | *2 June 2025* | Human Resources | Recommendation rating: 6.0/10 > > **Pros**: The new email marketing design section is a great improvement. The ease of design and ability to customize marketing emails has greatly increased. The tagging system also helps create email lists and follow clients in their specific pipelines. > > **Cons**: There is no undo in the email design section. This is one of my primary uses and I have wasted a lot of time after accidentally deleting a section and having no way to retrieve it. I also dislike that you cannot create landing pages to include in emails through Creatio. > > My overall experience is okay. For the price, Creatio does get the job done, however, my team relies on other programs to supplement features that Creatio does not offer. ----- ### "Creatio is really the best\!" — 5.0/5 > **Fernando** | *12 June 2026* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Definitely the easy of use. You can easily develop, adjust and create new pages from scratch super fast > > **Cons**: There is not really anything that stand out. If I could name something, it would be the lack of self paced training. > > Very positive. We enabled plenty of business users and they are capable of creating new elements and adding their new ideas to the platform ----- ### "Creatio CRM is great\!" — 5.0/5 > **Stuart** | *11 June 2026* | Logistics & Supply Chain | Recommendation rating: 9.0/10 > > **Pros**: Easy to use and a great system for your sales team. The level of automation really makes it a value. > > **Cons**: The only challenge, as with any CRM is getting the sales yeam to buy in. The ease of use helps with this alot. > > It really gets your sales team plugged in. They're able to organize data that helps them know how to address the customer's needs. ----- ### "Marketing user experience with Creatio" — 5.0/5 > **Verified Reviewer** | *8 May 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The marketing automation capabilities are intuitive and flexible, making it easy to build and manage multichannel campaigns. I also appreciated how well the platform integrates customer data across touchpoints to create more targeted and personalized communications. > > **Cons**: Overall, a good solution, but perhaps they can work on more advanced reporting and analytics features. > > Overall, Creatio CRM provided a robust solution for managing marketing campaigns and customer relationships in one place. Once set up, it made it much easier to automate routine tasks and nurture leads effectively across channels. ----- ### "This is not just a CRM" — 5.0/5 > **Eduardo** | *11 June 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: From a business perspective, that gives organizations the flexibility to evolve processes quickly without becoming dependent on lengthy development cycles. From a technology perspective, it provides the governance, scalability, integration capabilities, and enterprise architecture needed to support long-term growth. What really stands out to me is the balance between agility and control. Companies can innovate faster while maintaining the governance and security required in enterprise environments. > > **Cons**: If I had to point to one area, it would be market awareness. Technically, Creatio is a very strong platform, but in some markets it doesn’t yet have the same level of brand recognition as some of the larger, more established vendors. In many opportunities, part of the conversation is educating prospects on the platform’s capabilities before they fully appreciate its value. > > My experience with Creatio has been very positive because it allows us to have a different type of conversation with customers. Instead of focusing only on CRM capabilities, we can discuss business transformation, process optimization, automation, and now AI-driven operations. What I’ve found particularly valuable is the platform’s flexibility. It enables organizations to start with a specific business challenge and then expand into additional processes and departments without having to introduce multiple disconnected technologies ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.com.sg/software/130149/bpm-online-crm?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/130149/bpm-online-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data