--- description: Get detailed information about Mailjet and how it can help you meet your business needs. Learn more about Mailjet price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mailjet Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [Mailjet](/software/130105/mailjet) # Mailjet Canonical: https://www.capterra.com.sg/software/130105/mailjet Page: 1 / 19\ Next: [Next page](https://www.capterra.com.sg/software/130105/mailjet?page=2) > The best email marketing software that’s built for devs and loved by marketers > > Verdict: Rated **4.2/5** by 455 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Mailjet? Mailjet has offices worldwide and operates with 100k+ clients and partners across 150 countries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 455 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sinch ## Commercial Context - **Starting Price**: US$17.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Mailjet’s free plan gives you access to major features like 1,000 contacts, delivery and analytics dashboards, customer support, APIs and more. Send up to 6000 emails per month. Mailjet’s premium plans offer advanced features like Segmentation, A/B Testing, Email Automation and more. Mailjet works well with structure of all sizes and has a variety of plans for every needs, from Forever Free (6000 emails/month) to Custom Plans. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Belgium, Brazil, Canada, China, France, Germany, India, Ireland, Japan, Mexico, Netherlands, New Zealand, Spain, Sweden, United Kingdom, United States ## Features - A/B Testing - API - Alerts/Notifications - Autoresponders - CAN-SPAM Compliance - CRM - Campaign Analytics - Campaign Management - Campaign Scheduling - Click Tracking - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Domain Check - Drag & Drop - Drip Campaigns - Email Management - Email Marketing - Email Templates - Email Tracking - Event Triggered Actions - Landing Pages/Web Forms - Lead Capture - List Management - Marketing Automation - Message Personalization - Mobile Optimization - Real-Time Notifications - Reporting/Analytics - Segmentation - Simple Mail Transfer Protocol (SMTP) - Subscriber Management - Syntax Check - Team Management - Template Management - Third-Party Integrations - WYSIWYG Editor ## Integrations (81 total) - Act\! - ActiveCampaign - Adobe Commerce - Airtable - Amazon Seller Tool - Asana - BigCommerce - Bullhorn ATS & CRM - Calendly - Capsule - ClickFunnels - Close - Coevera - Contactually - Copper ... and 66 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Email Marketing Software](https://www.capterra.com.sg/directory/30013/email-marketing/software) ## Related Categories - [Email Marketing Software](https://www.capterra.com.sg/directory/30013/email-marketing/software) - [Transactional Email Software](https://www.capterra.com.sg/directory/31564/transactional-email/software) - [Landing Page Software](https://www.capterra.com.sg/directory/30844/landing-page/software) - [Marketing Automation Software](https://www.capterra.com.sg/directory/6/marketing-automation/software) - [Email Tracking Software](https://www.capterra.com.sg/directory/31325/email-tracking/software) ## Alternatives 1. 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[Constant Contact](https://www.capterra.com.sg/software/31898/constant-contact) — 4.3/5 (2934 reviews) ## Reviews ### "Good service" — 5.0/5 > **Gareth** | *10 September 2025* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: Easy to use layout, good support, good content around helping to be successful, I like the UI as well > > **Cons**: Email deliverability could be addressed more in teh flow of creating campaigns to help get them in to inbox > > I like the service it is better value than my previous one and I am seeing some good usage out of it ----- ### "Extremely frustrating compliance process and sending limits for legitimate business use" — 1.0/5 > **Eduardo** | *23 June 2026* | Financial Services | Recommendation rating: 0.0/10 > > **Pros**: their pricing is based on the monthly amount of emails sent, rather than the size of the subscribers list. > > **Cons**: \*\*Title: Extremely frustrating compliance process and sending limits for legitimate business use\*\* We started using Mailjet for legitimate customer satisfaction surveys sent to active clients of our company. We are not using purchased lists, scraped contacts, or unsolicited third-party marketing campaigns. Despite providing multiple explanations about our business model, customer relationship, data collection process, legal basis, and campaign metrics, Mailjet kept applying restrictive sending limits and repeatedly asked for increasingly specific documentation, including individual proof of consent for specific contacts. Our campaigns had 0% spam complaints and a very low unsubscribe rate, which clearly shows that recipients were not treating our emails as abusive or unsolicited. The main issue was bounce rate, which can naturally happen when working with a large customer database where some customers manually provide emails, occasionally with typos or outdated addresses. Instead of helping us solve the deliverability issue in a practical way, the process became exhausting and bureaucratic. Their support responses felt like a never-ending compliance loop, with repeated requests that are not always realistic for large companies with hundreds of thousands of active customers. If you are a company planning to use Mailjet for high-volume customer communications, especially if your contacts come from an existing contractual customer relationship rather than a simple newsletter checkbox, be very careful. You may face account restrictions, sending limits, long review processes, and repeated requests for documentation before being able to use the platform normally. In our experience, Mailjet was not a good fit for enterprise-level customer communication where contacts are collected through real business processes, contracts, customer service interactions, and onboarding workflows. I would strongly recommend evaluating other providers before committing operationally to Mailjet. ----- ### "Mailjet is a Nightmare for Small Startups – Avoid at All Costs" — 1.0/5 > **Bertrand** | *19 March 2026* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: What I liked most about Mailjet is that the platform is relatively easy to use, even for a small team without advanced technical skills. The interface is fairly simple and allows you to create and send campaigns without too much difficulty. Pricing is also reasonable compared to some competitors, which can make it attractive for small businesses at first. However, beyond that, there is nothing particularly outstanding. The features are quite standard and do not really differentiate Mailjet from other email marketing tools on the market. Overall, it does the basics, but without bringing any real added value compared to similar solutions. > > **Cons**: What I liked least about Mailjet is the lack of reliability and the way accounts can be blocked without any prior warning. This creates a very risky situation for a business, especially when email communication is a key part of your activity. Decisions seem to be based purely on technical criteria, without any real understanding of the business context or human review. This makes it impossible to build a stable medium- or long-term strategy. Even with clean contact lists, strong engagement, and proper consent from recipients, there is no guarantee that your account will remain active. On top of that, customer support is extremely slow, which only makes the situation more frustrating when issues occur. > > We are a tiny startup with only 10 employees, and we used Mailjet for 2.5 years. Let me tell you, it was a complete disaster. Twice, our account was blocked for over a week with ZERO warning. Why? “Technical reasons.” No human review, no consideration of our business. We only send newsletters and catalogs to clients or contacts who explicitly opted in, yet Mailjet still decided we weren’t compliant. If you’re thinking about using Mailjet to grow your business, think again. You cannot plan anything medium- or long-term, because your account can be frozen overnight for no reason. This is not a partner; it’s a ticking time bomb. Our data is top-notch: over 98% deliverability, engagement and click rates far above the industry average, almost no unsubscribes, and nearly zero spam reports. Mailjet doesn’t care. And if you think support will help? Think again. They take over a week to respond, leaving you completely stranded. My advice to any small business or startup: run in the opposite direction. Mailjet is unreliable, risky, and completely unsuited for anyone who actually wants to grow their business safely. ----- ### "Great Service for the good value of money." — 4.0/5 > **Verified Reviewer** | *2 October 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: They service is easy to setup easy to onboard and the API is well documented. And it offer a good pricing scheme. > > **Cons**: I think the pricing could be better. I think the pricing could be better. I think the pricing could be better. > > I spend a few days trying Mailgun and and other email services but they didn't work, the onboarding was difficult and they mostly lack documentation. ----- ### "Trust broken: Leaving Mailjet after years" — 3.0/5 > **Jones** | *12 March 2025* | Computer Software | Recommendation rating: 3.0/10 > > **Pros**: The main reason why we chose Mailjet is because they were a French company with fair prices. They also have a good deliverability. > > **Cons**: The UI was buggy and sometimes hard to use. We got issues with their stats, sometimes they were wrong (missing status or contacts). > > We were using Mailjet since 2017 for our SaaS company. The API is okay, they have a good deliverability and it's important for an emailing company. However in 2025 they suspended our account without notice for two weeks. The customer service was awful, it took a full week of frustrating back-and-forth communication to finally get the reason for the suspension. The reason was "a slightly high unsubscribe rate" for a newsletter sent ten month prior... As a SaaS, our primary use of Mailjet was for transactional and onboarding emails, with marketing campaigns being infrequent (maybe once every two years). They asked me what was onboarding emails... To compound the issue, immediately after initially restoring our account, it was suspended again for an additional two days. While our account was ultimately restored, the significant breach of trust caused by the arbitrary suspension led us to migrate to another French email service provider. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.com.sg/software/130105/mailjet?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/130105/mailjet) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data