What Is Acuity Scheduling?
Meet the personal assistant for your schedule (only better) that works 24/7, behind the scenes to fill your calendar and take work off your plate. From the moment clients book with you, Acuity is there to automatically send branded & customized booking confirmations, deliver text reminders, let clients reschedule on their own, and process payments so your day-to-day runs smoother even as business get busier. All you need to do is show up at the right time.
Who Uses Acuity Scheduling?
Fitness businesses of any size that provide classes and private sessions
Where can Acuity Scheduling be deployed?
About the vendor
- Squarespace
- Founded in 2007
Acuity Scheduling support
- Chat
Languages
English
Acuity Scheduling pricing
Starting Price:
- Yes, has free trial
- No free version
Acuity Scheduling does not have a free version but does offer a free trial. Acuity Scheduling paid version starts at US$15.00/month.
Pricing plans get a free trialAbout the vendor
- Squarespace
- Founded in 2007
Acuity Scheduling support
- Chat
Languages
English
Acuity Scheduling videos and images






Features of Acuity Scheduling
Reviews of Acuity Scheduling

Cory
Acuity Scheduling is my best pal
Comments: Overall, I love Acuity Scheduling, it's my right hand in this business I'm running by myself. It takes a huge load off of my plate. Once things are set up - which can be as easy or a grueling as you want to make it - it's just a seamless part of my life and business.
Pros:
I love the customizability of the software, I can integrate it with many programs, and I can make things super simple for my clients.
Cons:
I've had several times where I've had to go delete a whole series of appointments and there's no easy option to delete an entire section of appointments. For instance I had a series of webinars that were Group Appointments with several dates each. I decided to discontinue that program in lieu of a new direction and initiative for the company. I had to manually delete each one, typing DELETE each time. If I could delete an entire "category" of appointments, this would be much better.
Alternatives Considered: Calendly
Reasons for Switching to Acuity Scheduling: Acuity Scheduling was already available and easily integrated into my Squarespace website. This was good because I decided that I didn't want to create a website from scratch, rather I would use a "drag and drop" system with some customizability. It just so happened that Squarespace met my needs there, AND as a vital part of their services, they already had a scheduling application that I would receive a DISCOUNT on if I bought into their services. Squarespace, and of course Acuity Scheduling, were a "no-brainer" decision for me and my solo consulting business.
Claire
An Excellent Appointment Scheduling Solution
Comments: I have been using Acuity Scheduling for a few years now and it has been a great experience. It is easy to use and has all the features I need for my business. The customer service and support is excellent, so any problems I have can be quickly taken care of. The only downside is the cost, but it is worth it for the convenience and reliability.
Pros:
Acuity Scheduling is an excellent appointment scheduling solution that is easy to use, intuitive, and reliable. It has a great range of features and integrations, making it perfect for businesses of all sizes. It also has excellent customer service and support, so any problems or questions can quickly be taken care of.
Cons:
The only downside to Acuity Scheduling is that it can be a bit expensive, especially if you need to use multiple features and integrations. However, the cost is worth it for the convenience and reliability of the service.
Emily
Acuity Review
Comments: Loved it, but Acuity is not with the times and the technology wasn't modern enough to continue to trust it and use it for our business.
Pros:
I like how the admin has great control over the backend and has full use and capability. I also like the ability to brand everything.
Cons:
It doesn't natively integrate with third-party calendars. We had to switch to Calendly solely because of this reason.
Alternatives Considered: Calendly
Reasons for Choosing Acuity Scheduling: At the time, I wasn't in charge of the switch from Calendly so I'm unsure. I just know that at that time Acuity fit our company better than Calendly, but now we've switched back to Calendly.
Switched From: Calendly
Reasons for Switching to Acuity Scheduling: Unsure because I wasn't a decision-maker at the time. I believe it was because the admin features on the backend were far more developed than Calendly and admins had the complete control necessary.

Alyssa
Great for staying organized with appointments
Comments: The ability to specify your availability and provide a link to a client via email or a signature is fantastic. It fulfills my requirements for class registration and roll management perfectly. Also, it works flawlessly and is beautifully linked with other services like Stripe and Zoom.
Pros:
Both I and my customer appreciate the text message reminders. The schedules that require payment. Furthermore, I appreciate being able to sync my CRM with several scheduling options. Appointment kinds help me categorize my replies and create more efficient, tailored work flows.
Cons:
My list of dislikes is surprisingly short. My main issue is that I keep leaving Acuity Scheduling to try something else, but I always end up back here because my CRM doesn't have nearly as many capabilities as Acuity Scheduling.
Emilio
Get Scheduling !
Comments: Is a powerful scheduling solution that offers a user-friendly interface and a wide range of features to help businesses of all sizes manage their appointments efficiently.It is a cloud-based scheduling software that offers a range of features and benefits for businesses of all sizes and industries. Its core functionality is appointment scheduling, which allows businesses to offer online booking for their clients, reducing the likelihood of double bookings or scheduling conflicts.
Pros:
It is a reliable and flexible scheduling solution that offers a range of features and benefits for businesses of all sizes and industries.User-friendly, customization, integration, timezone detection, mobile access, HIPAA compliant and customer support.
Cons:
While there are some limitations to Acuity Scheduling, most users find it to be a reliable and flexible scheduling solution that offers a range of benefits and features.Limited free plans, customization limitations, and the pricing structure, sometimes it is confusing or difficult to navigate, particularly with regard to the different pricing plans and add-ons available, third-party integrations and no recurring appointment scheduling.