Acuity Scheduling

Standard of Excellence Within The Online Consulting World

Comments: If there is something I want to create within my services or ask during my client's scheduling process, I love that I can customize that within Acuity. The service truly offers everything you can think of to customize each step of the scheduling journey.

Pros:

It's an all-in-one platform to show your calendar, allow booking, and take payments. Acuity really shines in its paid plans because then you can easily integrate features. It streamlines the booking process and saves time on your end. The Free plan can be effective if you have some alternative options for taking payments outside of the Acuity platform.

Cons:

All of the integrations such as: sending reminder emails, accepting payment methods, syncing to your personal calendar, etc are all paid only features. The Free plan is okay to start but quite limited. The lowest-priced paid plan feels like too big of a step up for business owners who are setting up their business but not yet bringing in reliable income.

Great Interface to Sell Services

Comments: I think Acuity is great for giving me an interface to sell my services. It is a little advanced and requires some level of skill to customize it.

Pros:

This is a great place to set up different services or classes that I offer. It gives the client an option to pay and I can set up payment plans.

Cons:

It is kind of advanced. I wish I could choose from a menu of preselected services that might be offered in a coaching business or as an instructor. I felt like I had to build those things. I also wished it could send personalized emails once someone books a certain service.

A Must for Small Businesses

Comments: Overall I had a great experience with Acuity. It is user-friendly on both sides and I liked the free option had enough features to be beneficial to my business.

Pros:

I like that Acuity Scheduling is user-friendly on the back and front ends. It is easy to add to my email signature for access to potential clients and easy for me to log-on and see my calendar.

Cons:

I had some frustrations when I wanted to integrate it into my website. So the go around I found was to put it on my email. It did make it a little for difficult for those that did not contact me first to get on my calendar.

Not intuitive, Techy Interface, Support Not Great

Comments: I use it. It functions for what I need. I'm glad for some features. I have been using it for a very long time. But, I don't like the interface. There are issues I'd like to solve and ways to use it that are not easy and intuitive to figure out. Also there are ways to use it that I don't know how to find.

Pros:

Integrates with squarespace. I don't believe anything else does and I believe squarespace bought out acuity so there you go. I know a lot of huge businesses use acuity so I'm open to learning how to use it more effectively.

Cons:

Acuity does not make using it easy to learn, navigate or figure out. Their help features really stink. They have all this writing you can put into your availability type. I thought this was emailed to the client when they received their link. So I put all this time into writing up my parameters etc. and no one was following them. Finally I figured out that it is only shown when someone is scheduling and since I schedule in my coaching clients they never even see it! I didn't figure this out for 2 years! I still don't know how to put the writing in the correct place. I see it with other's using acuity. I also hate the interface. I love Calendy's interface. Clean, simple, intuitive. Acuities is very program or techy and not intuitive. Also, when you export your client into it does not keep all their appointment info which is what I needed and so I lost all that data and there is no way to export it. And, I didn't know I would be loosing it until it was already done.

Great organization tool

Comments: I am satisfied overall because of the benefits it adds to my business

Pros:

Helps keep my schedule organized, clients can book their own appointments

Cons:

The cost is a little high compared to others

Amazing website for booking!!

Comments: My overall experience is wonderful. I still use it up until this day!!

Pros:

The organization, this website allows me to schedule all my clients properly and efficiently!

Cons:

I don’t like how there is too many updates

Scheduling master

Comments: Great experience , the greatest for my clients they love it and my team would recommend to anyone who is an appointment setter !

Pros:

The automatic booking feature is the greatest I was just astonished at the easier payments process

Cons:

Nothing I loved everything about the service it was definitely A1

Helpful 3rd party scheduling

Pros:

I appreciate that i can block off multiple days to avoid over scheduling

Cons:

Some of the options for schedule seem to have multiple steps but this could be the 3rd party platform causing the issue.

Easy to use

Comments: it was great. We only used it for a couple years as we integrated with another company.

Pros:

Easy to use, easy to input clients' schedules, and book meetings

Cons:

a copy and past option would be so easy with adding in the schedule

Seamless Fit for Squarespace Customers

Pros:

It was super easy to integrate with my existing squarespace website without using yet another account system.

Cons:

Similar to the Apple ecosystem, great if you're in it, not so much if you're on the outside looking in.

Outdated product, nonexistent customer service

Comments: Horrible I’m done they’re outdated. They will not listen to customers. They will not make improvements to their system. They will not take suggestions for improvements. It’s very difficult to get a hold of customer service. It’s just a company that is just going to slowly go out of business.

Pros:

My favorite thing about Acuity is it allows you to be able to customize exactly when an appointment can be booked down to the 30 minutes

Cons:

Customer service is nonexistent they make it very difficult to reach them they give you generic responses back. It is a very basic system and they have no interest in improving it and what additions they have added onto it have been just wildly boring and non-useful improvements.

Acuity Scheduling help ace it in creating meeting schedules.

Comments: Acuity Scheduling has completely transformed meeting scheduling making it very easy, quick and less attention demanding. With the automations in Acuity Scheduling, i no longer have to create schedules manually as it does all the scheduling work for me. Acuity Scheduling has made it easy for me and my clients to organize meetings and schedule for the right time to meet.

Pros:

I have loved the simplicity of Acuity Scheduling and how easy it was to customize it to fit any kind of scheduling needs i have. Acuity Scheduling has very powerful security features that give me the guarantee of the safety of my personal data. It has an auto-scheduling function that help create meeting schedules automatically making it less time taking. Acuity Scheduling automated alerts and reminders assist me not to ever miss any meeting that have been scheduled.

Cons:

i have not had any difficulties using Acuity Scheduling and i have nothing bad to comment about it.

The only scheduling tool that really matters, Acuity Scheduling.

Comments: Acuity Scheduling makes scheduling such an simple process for me and has helped me get to schedule for lectures easily with my students. The experience has been so good and i have loved all things about it.

Pros:

Acuity Scheduling automations offers an option for automated scheduling that has taken away all the burden of scheduling manually. I like how i get notifications everytime a scheduled meeting is nearing as it allows me to prepare adequately for the meeting. Acuity Scheduling data safety tools has been impressive and keeps my personal information protected.

Cons:

I had an easy time learning Acuity Scheduling and has never faced a major issue to complain about.

Helps reduce my scheduling workload

Pros:

I love that patients can schedule and manage their own appointments. It doesn't require an email exchange with me to do so which is nice. Another real game changer was the lack of administrative time spent on sending out reminders manually. I actually get to take the time I was spending on scheduling, rescheduling, and reminding and direct that energy to patient care.

Cons:

The only minor drawback is that some patients have reported difficulties figuring out how to cancel or see their appointments. These complaints are usually from less tech-savvy folks. I created a standard email for how to save appointments to their calendar and how to log into Acuity to see appointments if you didn't. It cuts down a lot on questions.

Makes Appointments Easy

Comments: Nothing but good things to say about Acuity Scheduling. Great app for planning, booking, updating, scheduling... You name it! I really like the integration with other services to promote your business though software like Instagram or Facebook and how easy it makes it for customers to work with us on them. Great success using this program!

Pros:

The communication is top tier. There is a significant decrease in scheduling conflicts. Time management is spectacular. There are real-time availability updates, which is nice. Booking appointments is made easy along with rescheduling or updating them.

Cons:

The pricing is a little off just because you have to pay more for what you need but then receive far too much more than needed. There is no middle ground. Also there are some scheduling limits. Other than that all can be overcome and/or worked through.

Fostered and Evolved Excellent Online Booking Itinerary

Pros:

Often notifications and reminders on upcoming appointments. Super-easy stylish GUI and UI dashboard visualization. Online billing and invoicing (payment processing). CC procession.

Cons:

Tis the right IT software fitting its functionality and performance.

Acuity scheduling

Comments: While this software is easy to use, it does not meet the same expectations of similar software. Not as customizable.

Pros:

Ease of use. The flow of imputing patient data prior to scheduling is good.

Cons:

Its allows patient appointment to be scheduled without all the proper patient information needed. The patient online scheduling allows patients to book appts in the wrong time slots and with missing information.

Acuity Scheduling works

Comments: Overall, it was a very good experience. When contracted clients need to schedule photography sessions with me, it gets the job done.

Pros:

Acuity Scheduling allows me to schedule contracted clients without necessarily having direct contact with them.

Cons:

I do not have the autonomy to make profile changes if needed.

game changer

Pros:

easy to use, customizable, options galore. Easy for customers to use

Cons:

I really have no cons. I've been using Acuity over five years. I wish they didn't get rid of the free account option

Pros and cons of Acuity Scheduling

Pros:

The tool has a user friendly interface which makes scheduling of our daily activities easy

Cons:

The tool works well so far and have not encountered any issues

Self Schedule

Comments: I started with acuity as an entrepreneur. i liked the idea of being able to let clients self schedule and view the calendar, eliminating that as an additional task for myself.

Pros:

the fact that you could book appointments and see the calendar

Cons:

it wasn't as user friendly as i liked, i felt like there weren't enough options to customize the calendar.

Built unique and quite reliable

Comments: Acuity Scheduling saves time and keeps a well organized schedule.

Pros:

Text reminders keeps the tool at the frontline to be trustworthy. It is quick to organize since the calendars is available and customizable. The most amazing part being the freedom to reschedule with notifications sent on both ends. I have enjoyed the user friendliness in the services and the flexibility too.

Cons:

Reaching help from the customer desk is not so easy. It takes time to get a response.

The Bee's Knees in Scheduling!

Comments: Acuity truly exceeded my expectations. Its ease of use, quality, features, functionality, customer service, and ease of deployment are all superb. This platform is a game-changer for any scheduling needs. I highly recommend Acuity for anyone seeking a reliable and efficient scheduling solution.

Pros:

Acuity's ease of use is simply unparalleled! The intuitive interface makes scheduling a breeze, while its top-notch quality ensures a seamless experience. The array of features and functionality available is mind-blowing, allowing me to tailor the platform to fit my needs perfectly. The exceptional customer service team always goes the extra mile.

Cons:

Although Acuity is worth every penny, I would have appreciated a slightly better value for money. However, considering the stellar overall experience, this is a minor concern.

This is great app!

Pros:

It is easy to use and it is very detailed that you won't get wrong.

Cons:

So far it is very useful for me that I can reach my appointments and book anything in this app. no bugs so far.

Very seamless

Pros:

I can customize it and it’s very detailed

Cons:

The price but it’s not bad though compared to others