What Is Jobber?
Jobber keeps your jobs on track and your customers informed. Schedule jobs more efficiently, optimize routes, and send quotes and invoices by text. Give your crew the job details they need, see where they are, and get notified when a job is done. Send automatic payment reminders and take payments instantly in-person, online within 24 hours, or automatically every month. With a mobile app, free training, and simple setup, Jobber helps you save time while delivering 5-star service.
Who Uses Jobber?
Jobber is perfect for established and growing home service businesses who need better organization, mobile access, and more efficient scheduling and billing processes.
Where can Jobber be deployed?
Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
About the vendor
- Jobber Software
- Located in Edmonton, Canada
- Founded in 2010
- Phone Support
- Chat
Languages
English
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About the vendor
- Jobber Software
- Located in Edmonton, Canada
- Founded in 2010
- Phone Support
- Chat
Languages
English
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Reviews of Jobber
Andy W.
Jobber is the BEST
Comments: I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing: What used to take me hours, is now a simple 30 minute task. Quoting: What used to be done on a scrap piece of paper, is now done on my iPhone. Scheduling: What used to be done on excel, is now organized through the online calendar which can be accessed anywhere, anytime. Overall, I would recommend jobber to anyone running a service based business, and would be happy to answer any further questions.
Pros:
-The jobber platform is very easy to use and can be learned quickly. -Batch invoice creation is extremely helpful. -Jobber makes quoting, booking and scheduling jobs a breeze! -Having a client hub is a real crowd pleaser.
Cons:
Jobber is overall a 5/5 software system that has been the best thing for helping my business grow. Over the almost 5 years of using Jobber, the only thing I would like to remind people is that once you delete something, there is no way to get it back. I accidentally deleted an invoice once, and it was gone for good. This was my mistake, so as long as you're more cautious than I was that day, you'll be good.
Jobber Software Response
3 years ago
Andy! Thanks so much for this thorough feedback. We're so proud to work with your team and are so glad to hear we've been able to help make improvements across your processes. Unfortunately we can't always recover deleted items, but sometimes we can, so always feel free to reach out to our Success Team in the event we can recover something just in case. Thanks again for taking the time to leave a review :)
Marcus W.
Good Software.....Greedy Management
Pros:
I love how easy it was to set everything up and get started with this software. The calendar is great as well as many other features.
Cons:
I HATE that I cannot charge our clients the credit card processing fee automatically. It is very time consuming to have to tell every single person to call or email the office if they want the 3% convenience fee added to their invoice and update their payment settings. This was supposed to make collecting money easy - not so time consuming and such a headache. I also HATE that management is so greedy that they would only allow pictures on line items in the most expensive plan offered. I was unaware that Jobber had a "bug" at the time I started using this and months later, half way through a quote, I suddenly discover I am no longer allowed to add pictures to line items without upgrading to the most expensive plan for an extra $100 a month. We only have 5 users and will never be interested in the additional features with the grow plan. It feels very wrong that Jobber would only give this option for $200 a month when numerous other softwares offer pictures for under $100 a month.
Jobber Software Response
7 months ago
Hi Marcus, thank you for taking the time to share your feedback. It's wonderful that you're finding Jobber easy to use in running your day-to-day operations, and that you're enjoying the scheduling features. We are always eager to learn about how we can improve, and we are very sorry to hear about your negative experience. Our team would love the opportunity to directly discuss your product feedback, and better understand how these features would positively impact your business. Our support team is available from 8am-5pm MT, M-F at your convenience by phone (1-888-721-1115) or email ([email protected]). We would be happy to address your concerns about your subscription and feature changes.
Chris S.
Perfect for lawn care
Comments: I run a 2 truck lawn care business with Jobber and we pack our days very full of work. I can build weekly/biweekly or one time visits easily, edit them on the fly and ensure everything is captured on the invoices. The payment portal for customers, the consistent branding across quotes, invoices and receipts and the payment options make my company seem like a much larger and more established business. The process is so slick that I am saving hours and hours of tedious work every week.
Pros:
Job scheduling for the whole season is easy, and with automated invoice reminders and batch invoicing, I can get the admin side of the job done quickly and accurately so I can focus on other parts of the business.
Cons:
I don't have much to complain about - everything works for me.
Jobber Software Response
last month
Hey Chris! Thank you so much for your fantastic review. Our goal is to help business owners like you be successful by saving time and making running your business easier, so it's awesome to hear that Jobber is helping you save hours of work every week - it's music to our ears! If you haven't already, you can check out our awesome referral program! If you'd like more information, feel free to give our team a call at 1-888-721-1115. We'd love to hear from you!
Matthew M.
Bad jobber
Comments: Not but problems
Pros:
It was a crm looks good and sounds good
Cons:
To many issues scheduling is bad, they lie to get you setup. Any evidence for disputes jobber will fail.
Jobber Software Response
2 months ago
Hi there Matthew, thanks for reaching out to share your feedback. We're sorry to hear that you found some issues with setting up Jobber and using the scheduling tool. Our development team is always eager to hear how we can improve, so I will be sure to share your feedback with them. Our team has been in contact with you regarding your account, and we take these situations very seriously. If you would like more clarification or have any additional feedback that you would like to share, our team is available by phone at 1-888-721-1115 ext. 2 or via email at [email protected]
Sharonda S.
Alternatives Considered:
Look no further! Jobber is the winner!
Pros:
Jobber was seamless to set up and start using immediately. The customer support is superb. Well worth the cost if you need to easily manage your customer's work orders. Love the mapping feature of the daily schedule. Also appreciate being able to customize many of the features to fit our needs!
Cons:
When a customer fills out a job request, the information doesn't automatically generate into the work order.
Jobber Software Response
2 months ago
Hi Sharonda, Thank you so much for your lovely, detailed review! If you'd like to chat about Requests or if we can clarify anything related to your account feel free to get in touch at 1-888-721-1115 Option 2. Have a great week!
