What Is Jobber?

Jobber keeps your jobs on track and your customers informed. Schedule jobs more efficiently, optimize routes, and send quotes and invoices by text. Give your crew the job details they need, see where they are, and get notified when a job is done. Send automatic payment reminders and take payments instantly in-person, online within 24 hours, or automatically every month. With a mobile app, free training, and simple setup, Jobber helps you save time while delivering 5-star service.

Who Uses Jobber?

Jobber is perfect for established and growing home service businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Where can Jobber be deployed?

Cloud-based
On-premise

About the vendor

  • Jobber Software
  • Located in Edmonton, Canada
  • Founded in 2010

Jobber support

  • Phone Support
  • Chat

Countries available

Australia, Canada, Ireland, New Zealand, United Kingdom and 1 others

Languages

English

About the vendor

  • Jobber Software
  • Located in Edmonton, Canada
  • Founded in 2010

Jobber support

  • Phone Support
  • Chat

Countries available

Australia, Canada, Ireland, New Zealand, United Kingdom and 1 others

Languages

English

Jobber videos and images

Jobber Software - Win more jobs.
Jobber Software - Schedule and dispatch.
Jobber Software - Complete the job.
Jobber Software - Get paid faster.
Jobber Software - Track customer history.
View 6 more
Jobber video
Jobber Software - Win more jobs.
Jobber Software - Schedule and dispatch.
Jobber Software - Complete the job.
Jobber Software - Get paid faster.
Jobber Software - Track customer history.

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Features of Jobber

  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Automated Quoting
  • Automated Scheduling
  • Availability Management
  • Bid Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Client Database
  • Client Management
  • Client Tracking
  • Comment Library
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electrical Estimating
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Tracking
  • Estimating
  • Facility Scheduling
  • Fleet Management
  • For AEC Industry
  • For Arborists
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Janitorial Services
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • For Plumbing Industry
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Labor Forecasting
  • Lead Management
  • Location Tracking
  • Maintenance Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pest Activity Tracking
  • Photo Capture
  • Pricing Management
  • Pricing and Cost Calculations
  • Project Management
  • Project Scheduling
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Surveys & Feedback
  • Task Management
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Jobber Alternatives

ServiceTitan is the leading business software that's changing the way residential and commercial field service shops do business.
RazorSync is the top rated field service software designed to improve revenue, streamline operations and drive customer satisfaction.
For commercial subs and residential remodelers looking to run a more productive business. All-in-one solution with real-time insights.
Mobile friendly solution that provides robust dispatching, invoicing, customer tracking, technician tracking, billing and accounting.
QuickBooks is an end-to-end accounting software that can grow with your business.
WorkWave Service is a cloud-based, mobile-ready, easy-to-use, end-to-end field service management software solution.
Sales force automation solution that helps businesses monitor stock statements, schedule official tours, and manage CRM activities.
BigChange Job Management Platform plans, manages, schedules & tracks your field teams in one cloud-based, easy-to-use solution.
simPRO is a leading global provider of field service management software for the trades.
Creates custom-built field service management, work order management and scheduling systems for field service businesses.
Build and gain control of your field service business with an easy and complete platform that your entire team will love using.
Simplified and complete solution for your estimate and jobs, dispatch, inventory, point of sale, accounting, real time tracking.
All-in-one web-based business software for the field service industry, suitable for small and large companies.

Reviews of Jobber

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.6
Features
4.2
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Paul
Paul
Top Decision Maker! in US
Verified LinkedIn User
Food & Beverages
Used the Software for: 2+ years
Reviewer Source

Excellent company and excellent product

5.0 5 years ago

Comments: Makes things work so much better for us! There are small issues but we work through them. Nothing is perfect and for the price point this is phenomenally the best on the market.

Pros:

Absolutely great system and easily adaptable to service companies. They are constantly adding features and functions and I hate to give only 4 stars on that but there are a few things that we would like to have but it doesn't incorporate. They are ALWAYS open to listening and I have actually had some of my ideas incorporated into the program. If I could give 10 stars on the customer service and value for the money I absolutely would. It is a simple program to use once you play with it for a bit. They are always updating which is awesome always new functionality available!

Cons:

I don't like the fact that Visits and Jobs are treated separately with no way to combine them. I wish that you could set this up and for us, just delete the visit altogether because for us a Job is a Visit. They are always 1 to 1 ratio for us. It makes some of the scheduling frustrating because you can schedule a job but not have a visit scheduled. I can completely see how other companies need the ability for multiple visits on 1 job though. Would like to see compulsory custom fields so you don't forget to fill out important data on quotes or invoices. This is a big one, if you don't use the Stripe Jobber Payments then you cannot post a refund to a clients account. You basically have to do a work around and then post a negative invoice. It is very frustrating for a basic accounting function. We often have customers place deposits or pay in advance and they don't use their full deposit for our service. We have to issue a refund and it is a real pain to do.

Troy
Owner in US
Design, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Jobber fits most needs for service/field type scheduling work

5.0 3 months ago

Comments: Great experience and would recommend it for most companies who utilize field/service type staff that requires trips to properties. Very easy to use for office staff and mostly easy to use for field staff.

Pros:

- Easy to deploy - Syncs with Quickbooks - Many views to view work with filtering options - Ability to limit worker's capabilities - Ability to allow customers to request work - Ability to send quotes/invoices (though we used QB for this) - Scheduling was a breeze

Cons:

- Phone app was not as intuitive as I liked from a UX/UI standpoint, but we overcame that hurdle - Recurring jobs can be difficult to delete and when you have many it can cause more harm than good. It is built more for one-off jobs currently in my opinion.

Jobber Software Response

3 months ago

Hi Troy! Thank you very much for taking the time to send us a review. We are very happy to hear that Jobber is meeting your business needs. We would also love to hear more about how we could improve Jobber's UX/UI, so please feel free to reach out to our Support team at 1-888-721-1115 opt 2, [email protected] or via our live chat.

Barbara
Manager in US
Construction, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Good for scheduling. Horrid for reports.

4.0 2 weeks ago New

Pros:

Scheduling jobs is easy and invoicing once completed is good.

Cons:

The reports section is garbage. There aren't basic reports and "customer service" doesn't help. All of the information is in the system but the system wont produce it.

Jobber Software Response

2 days ago

Hi Barbara, Thanks for taking the time to leave a review! We're sorry to hear that you've had a frustrating experience with reporting and are feeling that the information that you need isn't easy to gather. We'd welcome the opportunity to collect your feedback directly regarding reports if you could get in touch with us at 1-888-721-1115 Option 2, [email protected] or live chat.

Matt
Owner in US
Construction, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Can Not Download Your Notes When You Leave Jobber

1.0 last month New

Comments: Very bad. No customer service. Reps hang up on you.

Pros:

Nothing..... Slow, Tech behind the program is flawed. They only update the expensive plan.

Cons:

I am leaving jobber after 2 years. You have to go in to each note to copy and paste it manually if you want to save your notes,

Jobber Software Response

last month

Hi Matt, We're sorry to hear that you've had a frustrating experience with Jobber. If we can provide any additional feedback or assistance, please get in touch by email at [email protected], live chat, or phone at 1-888-721-1115 Option 2. Thanks for taking the time to leave us a review.

Michael
Owner in US
Construction, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A CRM built for the needs of home services!

5.0 2 months ago

Comments: Overall Jobber is very good. The customer support is friendly and knowledgeable but obviously lack any real input from customers to the devs.
For the most part, they have wrapped up almost everything, but there are a few rough edges that need to be addressed. That said, I have not found a better CRM for home services.

Pros:

Quotes are easy Collect a deposit Keep cards on file Ease of Scheduling Good mobile app

Cons:

Unable to give partial returns through Jobber Payments Need more environmental variables Better API More triggers in Zapier Native texting is lacking in so many ways. Maybe instead of trying to reinvent the wheel, you could partner with a texting/phone/review product like Emitrr.

Jobber Software Response

2 months ago

Hi Michael, thanks for your review! If there is anything we can do to improve your experience feel free to get in touch with our success team at 1-888-721-1115 Option 2, [email protected], or by live chat.