--- description: Get detailed information about Pointerpro and how it can help you meet your business needs. Learn more about Pointerpro price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pointerpro Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [Pointerpro](/software/127434/pointerpro) # Pointerpro Canonical: https://www.capterra.com.sg/software/127434/pointerpro Page: 1 / 12\ Next: [Next page](https://www.capterra.com.sg/software/127434/pointerpro?page=2) > Pointerpro is a software platform that allows you to create online assessments that automatically generate personalized reports. > > Verdict: Rated **4.6/5** by 274 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pointerpro? Discover why many consultants and companies like Capgemini, EDF, and Bare International automate the delivery of personalized advice with Pointerpro. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 274 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pointerpro - **Location**: Edegem, Belgium - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Professional plan: $69/month 2000 responses/month - $699 Annually Enterprise plan: On request, 5000+ responses/month ReportR plan: On request, 10000+ monthly responses DistributR plan: On request, 15000+ monthly responses - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - 360 Degree Feedback - Activity Dashboard - Campaign Management - Certification & Licensing - Contact Management - Customer Segmentation - Customizable Dashboard - Customizable Questions - Customizable Templates - Dashboard - Data Visualization - Drag & Drop - Electronic Signature - Email Management - Email Marketing - Employee Database - Feedback Management - Forms Creation & Design - Forms Management - Goal Setting/Tracking - Individualized Assessments - Landing Pages/Web Forms - Lead Segmentation - Learner Portal - Learning Paths/Tracks - Mobile Learning - Multiple Data Sources - NPS Survey Structure - Performance Management - Performance Metrics - Performance Review Management - Pre-Employment Testing - Progress Tracking - Pulse Surveys - Question Branching - Question Library - Real-Time Reporting - Reporting & Statistics - Reporting/Analytics - Review Cycle Tracking - Scoring - Search/Filter - Self Service Portal - Skills Assessment - Skip Logic - Surveys & Feedback - Test/Quiz Creation - Tests/Assessments - Training Management - Workflow Automation ... and 19 more features ## Integrations (6 total) - Google Analytics 360 - HubSpot CRM - Mailchimp - Slack - Stripe - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Survey Software](https://www.capterra.com.sg/directory/30092/survey/software) ## Related Categories - [Survey Software](https://www.capterra.com.sg/directory/30092/survey/software) - [Assessment Software](https://www.capterra.com.sg/directory/31117/assessment/software) - [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software) - [Employee Engagement Software](https://www.capterra.com.sg/directory/30817/employee-engagement/software) - [Lead Capture Software](https://www.capterra.com.sg/directory/31017/lead-capture/software) ## Alternatives 1. [Typeform](https://www.capterra.com.sg/software/137289/typeform) — 4.7/5 (971 reviews) 2. [UmfrageOnline](https://www.capterra.com.sg/software/201674/enquetes-maken) — 4.6/5 (1727 reviews) 3. [Google Forms](https://www.capterra.com.sg/software/176571/google-forms) — 4.7/5 (11477 reviews) 4. [SurveyMonkey](https://www.capterra.com.sg/software/32728/surveymonkey) — 4.6/5 (10474 reviews) 5. [Jotform](https://www.capterra.com.sg/software/158456/jotform-4-0) — 4.7/5 (2904 reviews) ## Reviews ### "Great platform - highly recommended" — 5.0/5 > **Michael** | *20 March 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Pointerpro has allowed us to streamline and automate our questionnaires and report generation, saving significant amounts of admin time. This has resulted in us being able to scale our offering in ways that would have previously been impossible. > > **Cons**: As a relatively early adopter of some of the new elements of the platform, such as aggregated reports, there have been some teething issues. However, the team have been very responsive in helping to work around problems in the short term, and releasing updates that fix problems in the longer term. > > Both our use of the Pointerpro platform and our interactions with the staff that support the system have been extremely positive. I’d recommend the system for anyone looking to professionalise their questionnaires or reports. ----- ### "Incompetence of Pointerpro" — 1.0/5 > **Gary** | *22 October 2024* | E-Learning | Recommendation rating: 0.0/10 > > **Pros**: Nothing. There was literally nothing that was positive except their promises. > > **Cons**: Programming competence Customer service Quality of product Cooperative attitude What went wrong?? It would be much easier to say what went right because the list would be virtually nil while the list of what went wrong would be a dissertation. Thanks to Pointerpro and their incompetence in both software programming and customer service, our company took a significant hit reputation-wise and subsequently financially. Over the last 3 years, Pointerpro consistently produced software that did not function as it was supposed to and promised and consistently denied responsibility or accountability. Our firm is a small one or we would have taken them to court and sued them for their incompetence and damages. It is beyond my comprehension how others who have rated them could have had a positive experience unless their programming was so simple and straightforward that a second year college student could have done it. We have customers who have dropped us and their comments were basically this: "As long as you are working with Pointerpro, we will not do business with you despite the quality of your products". Our product is something that is done online and requires functional programming. I would strongly encourage anyone who has anything beyond a simple software solution to go elsewhere. > > Frustration, anger, disappointment, etc. ----- ### "Great tool for branded personality‑style surveys and instant reports" — 5.0/5 > **James** | *23 March 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: I liked that Pointerpro makes it easy to create branded personality‑style surveys and automatically generate personalised feedback reports without manual scoring. The platform is flexible enough to support complex scoring logic behind personality‑type outcomes, and the reports look professional and feel like a natural extension of our own programs. It has saved us significant time while still delivering a high‑quality participant experience. > > **Cons**: The main downside is the learning curve: it takes a bit of time to fully understand how to structure the scoring and outcomes to get exactly the personality‑style results you want. The interface is functional but can feel a little dense at first, so new users might need a short period of experimentation before feeling completely confident in building and testing their surveys. > > Overall, my experience with Pointerpro has been very positive. It’s a robust tool for anyone using personality‑based assessments (DISC‑style, Big Five‑style, or custom models) who wants branded, automated reports without heavy technical support. For our programs, it has streamlined assessment delivery and feedback, improved consistency, and enhanced how participants perceive the value of the insights they receive. ----- ### "Great Features & Support" — 5.0/5 > **Jamie** | *20 March 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Pointerpro offers exceptional feature functionality, making it a valuable tool for our survey needs. We particularly appreciate the ability to add custom fields and formulas, allowing us to generate tailored reports from survey responses. The platform’s branding capabilities enable us to create surveys that align seamlessly with our visual identity. Additionally, its integration options with other tools enhance overall efficiency. Beyond its powerful features, Pointerpro provides excellent customer support whenever needed, ensuring a smooth user experience. We highly recommend it for anyone looking for a versatile and user-friendly survey solution. > > **Cons**: The rich feature functionality means there is a lot to learn when using the tool. > > Overall, we've been extremely satisfied with the experience provided by Pointerpro and have been a customer for many years. ----- ### "Pointerpro - surveys and a great deal more" — 4.0/5 > **Tony** | *31 March 2025* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: Ease of use and ability to create multiple assessments for a variety of uses. > > **Cons**: Upgrade to ability to aggregate reports was a bit expensive > > Tremendous. Support team is responsive and they continue to evolve the product ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.com.sg/software/127434/pointerpro?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/127434/pointerpro) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data