---
description: Get detailed information about Botfay and how it can help you meet your business needs. Learn more about Botfay price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Botfay Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Botfay](/software/1242191/Botfay)

# Botfay

Canonical: https://www.capterra.com.sg/software/1242191/Botfay

> Botfay is chatbot software that unifies business messengers, using AI to automate customer responses and streamline communication.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Botfay?

Small and medium businesses that handle customer communication across multiple messengers — online stores, service businesses, real estate agencies, clinics and marketing/support teams looking to unif

## About the vendor

- **Company**: Botfay

## Commercial Context

- **Pricing model**: Other
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Polish, Russian, Spanish, Ukrainian
- **Available Countries**: Canada, France, Germany, Poland, Spain, United Kingdom, United States

## Features

- AI/Machine Learning
- Decision Support Systems
- Integration into Third Party Applications
- Product Lifecycle Management
- Task Management

## Support Options

- Email/Help Desk
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)
- [AI Governance Tools](https://www.capterra.com.sg/directory/34831/ai-governance-tools/software)

## Alternatives

1. [Qiscus](https://www.capterra.com.sg/software/1026338/qiscus) — 4.4/5 (7 reviews)
2. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24229 reviews)
3. [WhatsApp](https://www.capterra.com.sg/software/180345/whatsapp) — 4.7/5 (16476 reviews)
4. [ClickUp](https://www.capterra.com.sg/software/158833/clickup) — 4.6/5 (4639 reviews)
5. [Zapier](https://www.capterra.com.sg/software/130182/zapier) — 4.7/5 (3083 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1242191/Botfay)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10186771/Botfay/> |
| en-AE | <https://www.capterra.ae/software/1242191/Botfay> |
| en-AU | <https://www.capterra.com.au/software/1242191/Botfay> |
| en-CA | <https://www.capterra.ca/software/1242191/Botfay> |
| en-GB | <https://www.capterra.co.uk/software/1242191/Botfay> |
| en-IE | <https://www.capterra.ie/software/1242191/Botfay> |
| en-IL | <https://www.capterra.co.il/software/1242191/Botfay> |
| en-IN | <https://www.capterra.in/software/1242191/Botfay> |
| en-NZ | <https://www.capterra.co.nz/software/1242191/Botfay> |
| en-SG | <https://www.capterra.com.sg/software/1242191/Botfay> |
| en-ZA | <https://www.capterra.co.za/software/1242191/Botfay> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Botfay","description":"Botfay is a messaging and AI platform that unifies business communication channels into one streamlined interface. The software integrates apps such as WhatsApp, Telegram, and Instagram, enabling centralized management of customer conversations and eliminating the need to switch between platforms. The built-in AI assistant operates around the clock, analyzing messages and providing context-based responses to ensure prompt and consistent customer engagement. Supporting multiple languages, including English, Ukrainian, Polish, Russian, French, and Spanish, the platform accommodates multilingual communication needs. By consolidating platforms and automating routine interactions, Botfay simplifies customer service operations and reduces response times.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/af0bb3d2-fc7b-4575-9cb0-476d92278660.jpeg","url":"https://www.capterra.com.sg/software/1242191/Botfay","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/1242191/Botfay#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.com.sg/software/1242191/Botfay#faqs","mainEntity":[{"name":"What Is Botfay?","@type":"Question","acceptedAnswer":{"text":"Botfay is a messaging and AI platform that unifies business communication channels into one streamlined interface. The software integrates apps such as WhatsApp, Telegram, and Instagram, enabling centralized management of customer conversations and eliminating the need to switch between platforms. The built-in AI assistant operates around the clock, analyzing messages and providing context-based responses to ensure prompt and consistent customer engagement. Supporting multiple languages, including English, Ukrainian, Polish, Russian, French, and Spanish, the platform accommodates multilingual communication needs. By consolidating platforms and automating routine interactions, Botfay simplifies customer service operations and reduces response times.","@type":"Answer"}},{"name":"Who Uses Botfay?","@type":"Question","acceptedAnswer":{"text":"Small and medium businesses that handle customer communication across multiple messengers — online stores, service businesses, real estate agencies, clinics and marketing/support teams looking to unif","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Botfay","position":3,"item":"/software/1242191/Botfay","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/software/1242191/Botfay#breadcrumblist"}]}
</script>