---
description: Get detailed information about helpdog and how it can help you meet your business needs. Learn more about helpdog price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: helpdog Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [helpdog](/software/1241159/helpdog)

# helpdog

Canonical: https://www.capterra.com.sg/software/1241159/helpdog

> Helpdog is an AI customer support system uniting forms, FAQ site, AI chatbot, email management and live chat. Free plan available.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses helpdog?

Helpdog serves B2C businesses in e-commerce, SaaS, manufacturing and services. Users include customer support, marketing and web managers, plus HR and IT teams running internal help desks.

## About the vendor

- **Company**: noco

## Commercial Context

- **Starting Price**: JP¥0
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Japanese
- **Available Countries**: Japan

## Features

- CRM
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Service Level Agreement (SLA) Management

## Integrations (4 total)

- Google Analytics
- Google Tag Manager
- Microsoft Teams
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)
- [AI Agents for Customer Support](https://www.capterra.com.sg/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4092 reviews)
2. [Freshdesk](https://www.capterra.com.sg/software/124981/freshdesk) — 4.5/5 (3481 reviews)
3. [Zoho Desk](https://www.capterra.com.sg/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
4. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1789 reviews)
5. [TeamSupport](https://www.capterra.com.sg/software/87908/teamsupport) — 4.5/5 (849 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1241159/helpdog)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10185741/helpdog/> |
| en-AE | <https://www.capterra.ae/software/1241159/helpdog> |
| en-AU | <https://www.capterra.com.au/software/1241159/helpdog> |
| en-CA | <https://www.capterra.ca/software/1241159/helpdog> |
| en-GB | <https://www.capterra.co.uk/software/1241159/helpdog> |
| en-IE | <https://www.capterra.ie/software/1241159/helpdog> |
| en-IL | <https://www.capterra.co.il/software/1241159/helpdog> |
| en-IN | <https://www.capterra.in/software/1241159/helpdog> |
| en-NZ | <https://www.capterra.co.nz/software/1241159/helpdog> |
| en-SG | <https://www.capterra.com.sg/software/1241159/helpdog> |
| en-ZA | <https://www.capterra.co.za/software/1241159/helpdog> |

-----

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