Who Uses Nimble?

Business Services Media & Internet Retail Software Manufacturing Finance

What Is Nimble?

Nimble is the simple, smart CRM for Office 365 & G Suite that works for you by automatically combining your contacts, communication histories, email inboxes, and calendar appointments with over 160 SaaS business app contacts and social media connections (including Linkedin, Twitter, Facebook) into one unified team relationship manager.

Nimble Details

Nimble

http://www.nimble.com

Founded 2009

Nimble Pricing Overview

Nimble does not have a free version but does offer a free trial. Nimble paid version starts at US$19.00.

Starting Price

US$19.00

Pricing Details

Business - $19/user/mo (annually); $25/user/mo (monthly)

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Webinars

Documentation

Support

Business Hours

Online

Nimble Features

CRM Software
Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes/Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Vendor has not completed this information.

Contact Database
Contact Import/Export
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search/Filter
Segmentation
Shared Contacts

Vendor has not completed this information.

Vendor has not completed this information.

Vendor has not completed this information.

Campaign Management
Client/Property Matching
Contact Management
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Nimble Reviews

Showing 5 of 1,491 reviews

Overall
4.4/5
Ease of Use
4.3/5
Customer Service
4.3/5
Features
4.2/5
Value for Money
4.3/5
David M.
Sales Director / Logistics Coordinator
Farming, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/03/2020

"Simple & Effecient"

Comments: Overall I have been happy with this product. It keeps evolving and keeps getting, generally better. The customer service is over the top. Quick response, always there if we have a questions. I like that!

Pros: Easy to assign tags and group the ones you want to use to target specific groups for marketing purposes.

Cons: New UI for data entry is not as efficient as it used to be. Still simple but simple data priorities such as which phone number is primary is no longer available. You actually need to open the whole contact window to see all the data while before the summary gave the most important info.

  • Reviewer Source 
  • Reviewed on 02/03/2020
Jeffrey G.
Infrastructure Administrator
Retail, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/11/2019

"Nimble Storage - Best in class"

Comments: We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support.

Pros: The solution is easy to install, easy to setup, and easy to use. The web interface makes managing the solution a breeze, and Infosight provides a plethora of data with insight into how the SAN is performing / capacity planning / any bottlenecks with virtual machines etc. Nimbles support team has always been amazing -- going above and beyond to resolve customer issues. Performance has never been an issue on this solution, even with it being hybrid.

Cons: There are some features that I miss coming from a Netapp solution prior to Nimble, one being breaking clones off from their parents into new volumes. This was a useful feature when wanting to clone data from one environment to another without permanently retaining a delta clone. Another feature I kind of miss is providing CIFS / NFS directly from the storage, removing the need to have separate file servers.

  • Reviewer Source 
  • Reviewed on 07/11/2019
Joshua D.
Application Support Engineer II
Construction, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 21/05/2020

"Slick and attractive complete CRM suite"

Comments: Customer organization, mailing management and contact tracking.

Pros: Unifying customer relationship data into one location that's both intuitive and powerful is Nimble's strongest merit. The configurable dashboard keeps everything from meetings, email reminders, custom charts and analysis to simply contact sheets. All of which is presented cleanly and functionally. Staying up to date across multiple platforms is a dream when it comes to organizing otherwise disconnected data sets. Custom mailing lists allow for streamlined communication across all aspects of a business.

Cons: Have not personally encountered anything I disliked or could suggest improvement upon. Nimble does what it promises and does it very well.

  • Reviewer Source 
  • Reviewed on 21/05/2020
Verified Reviewer
Managing Director
Real Estate, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    Unrated
  • Customer Support
    1/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 23/06/2015

"Private Commercial Real Estate Debt Company Reviews Nimble"

Comments: We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin.

Pros: We like the simplicity, browser plug in is really interesting. its engaging but we don't use a lot of the features.

Cons: 1) Like I said we do appreciate the simplicity but the biggest disappointment / the thing that would make the system a slam dunk for us if improved is simply the dropdown customization for contact categorizations. We have no use for "Hot Lead" we're not sales people, we're a capital source for the real estate world. We changed those to be subcategories of the lead type which we also customized. The disappointment is in that the system doesn't appreciate that more often than not, a Broker is often also a Buyer, an Attorney often dabbles as a Developer. It would be an easy thing for them to be both. For now we rely on tags although its prone to human error and I don't feel comfortable making mail lists off of them. In summary, our perfect system would allow for broad macro categories that we could customize and subcategories. As well as the ability to check multiple boxes 2) A couple of smaller things, When we connected our twitter account in uploaded all of the companies as people which was a disaster. There was no way to just flip them into companies. We had to delete them and remake them.
3) No customer service. It was a nightmare when we couldn't get an excel of contacts to upload properly, I think my associate had to tweet at Nimble to get any response. Eventually it was resolved. 4) For some reason we thought that connecting people's linkedin would tell us if they changed their job but so far it hasn't.

Vendor Response

by Nimble on 23/06/2015

Thank you for taking the time to review Nimble.

I want to address a few of the concerns you brought up in the Cons to help out.

For 1. We recommend using the Custom Data fields feature in Nimble to create uniform data instead of Tags because they can definitely get messy.

For 2. Twitter doesn't differentiate between people or company accounts over their API, therefore, we can only import all contacts as a person or a company. We chose to go with "person" by default because this is more often the case than not. We're planning to add the option to convert a contact record from a person to a company in the future to help with this pain from Twitter.

For 3. We offer customer support via email M-F from 9-5 PM Pacific and you will always hear back from us if you write to [email protected] We are also addressing CSV upload issues this summer to make it easier to bring your data into Nimble.

For 4. LinkedIn has limited their API from allowing CRM systems to sync job changes, therefore, you may update contacts with the Nimble Smart Contacts App while on LinkedIn if a contact changes their job. It's a different workflow, but it achieves the same result.

All in all, I really appreciate your feedback for Nimble. This is the kind of feedback we want so we can continue to stay at the top.

Best,

Joseph

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 23/06/2015
Tawanda S.
Sponsorship
Nonprofit Organization Management, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/09/2019

"Making customer relationship management a breeze and exciting experience"

Comments: Customer relationship management is made easy; this is probably one area not taken so seriously by marketers but once used you will notice how much you have been missing. Nimble has been straightforward from roll-out through to implementation. Product support is satisfying and encouraging

Pros: For the greater part I am impressed by the dashboard presentation of Nimble; it gives all the needed information at a sign glance, you can keep track of new connections and keep them in the loop. It is well integrated into other productivity applications like G-Suite, LinkedIn and Office 365 among others

Cons: Email limitations may be annoying but then that makes it a business as options are available if you would subscribe to premium priced packages

  • Reviewer Source 
  • Reviewed on 30/09/2019