Kickserv
What Is Kickserv?
Kickserv makes it easy to manage day-to-day operations. Convert estimates to jobs & schedule them based on geographic location or technician skill set. Send out invoices & allow customers to pay with contactless payment. Attach photos & documents to the customer record, so you have all of the information you need when interacting with the customer. Full 2-way integration with QuickBooks™ makes managing your accounting simple. Send out automatic reminders so no appointments get overlooked.
Who Uses Kickserv?
The service company looking to eliminate paper based processes, convert more leads, track & close opportunities better, get control of job scheduling & streamline invoicing and collection of payments.
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Reviews of Kickserv
Yvonne
The Best Value for the Money
Comments: Wonderful experience for over 11 years
Pros:
The best feature of this product is the customer service. The ease of use and the product.
Cons:
Some limitations on reports. But always found work around
José Gabriel
Outstanding Experience with Kickserv - A Must-Have Tool for Businesses!
Comments: Overall, I'm very pleased with Kickserv. It's made managing my business a lot easier and I would definitely recommend it to other business owners.
Pros:
I've been using Kickserv for a few months now and I'm very impressed with how easy it is to use. The user interface is very intuitive and all the features are well laid out, making it simple to use. I especially appreciate how quickly I can create job estimates and invoices, and how quickly I can setup and manage payments. Kickserv really makes my life easier when it comes to managing my business.
Cons:
While Kickserv does offer a lot of features, I would like it if they had more customization options so I could tailor the system more to my needs. Additionally, the customer support could use some improvement as I've had a few issues that I wasn't able to get an answer to.
Jeremy
Kickserv Review
Comments: Very good
Pros:
Easy of use. Easy to learn software and interface. And easy to teach new users how to use
Cons:
Subject to phone reception, certain areas do not allow techs to log in/out jobs or upload pictures.
James
Very easy to use and many functions
Pros:
The ease of use to quote, schedule, close and invoice jobs is seamless and very easy to learn and teach to our 17 field techs.
Cons:
We are getting into 200 - 2MM size construction jobs and we find the progress billing feature is not yet available
Laurie
Most intuitive program I’ve used
Comments: Nothing but praise for everything and everyone we ever interacted with. 14 years of happiness!
Pros:
We like the Resources Calendar week at a glance the most. Easy to see where every tech is scheduled, how long each job should take, and color coded by type of job, which we set up. This program is very intuitive to use, with large screens and no tiny fields that fill up a screen that you don’t need or care about using. We’ve been forced to use other big name programs by our franchise, which no one we talked to liked at all, but we always kept Kickserv throughout as our main go to. It’s iPhone easy to use! Skip the CRM that advertised during the Super Bowl. We and everyone we know hated it.
Cons:
The only thing that was a problem was when it stopped syncing to desktop QuickBooks 2009. We didn’t upgrade QB, and had to manually enter sold jobs. It was worth it to us to not have to buy another QB program
