---
description: Get detailed information about MiContact Center Enterprise and how it can help you meet your business needs. Learn more about MiContact Center Enterprise price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MiContact Center Enterprise Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [MiContact Center Enterprise](/software/1220437/MiContact-Center-Enterprise)

# MiContact Center Enterprise

Canonical: https://www.capterra.com.sg/software/1220437/MiContact-Center-Enterprise

> MiContact Center Enterprise is omnichannel software managing operations for large organizations with up to 30,000 agents.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses MiContact Center Enterprise?

MiContact Center Enterprise is used by healthcare organizations, financial services companies, government agencies, educational institutions, hospitality providers, retailers, and manufacturers.

## About the vendor

- **Company**: Mitel Networks
- **Founded**: 1988

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada

## Features

- Automated Routing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)

## Alternatives

1. [CommPeak Dialer](https://www.capterra.com.sg/software/201709/commpeak-dialer) (0 reviews)
2. [Webex Suite](https://www.capterra.com.sg/software/733/webex) — 4.4/5 (8405 reviews)
3. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4116 reviews)
4. [Zoho Desk](https://www.capterra.com.sg/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
5. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1788 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1220437/MiContact-Center-Enterprise)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10158969/MiContact-Center-Enterprise/> |
| en-AE | <https://www.capterra.ae/software/1220437/MiContact-Center-Enterprise> |
| en-AU | <https://www.capterra.com.au/software/1220437/MiContact-Center-Enterprise> |
| en-CA | <https://www.capterra.ca/software/1220437/MiContact-Center-Enterprise> |
| en-GB | <https://www.capterra.co.uk/software/1220437/MiContact-Center-Enterprise> |
| en-IE | <https://www.capterra.ie/software/1220437/MiContact-Center-Enterprise> |
| en-IL | <https://www.capterra.co.il/software/1220437/MiContact-Center-Enterprise> |
| en-IN | <https://www.capterra.in/software/1220437/MiContact-Center-Enterprise> |
| en-NZ | <https://www.capterra.co.nz/software/1220437/MiContact-Center-Enterprise> |
| en-SG | <https://www.capterra.com.sg/software/1220437/MiContact-Center-Enterprise> |
| en-ZA | <https://www.capterra.co.za/software/1220437/MiContact-Center-Enterprise> |

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