---
description: Get detailed information about Mitel OpenScape Contact Center and how it can help you meet your business needs. Learn more about Mitel OpenScape Contact Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mitel OpenScape Contact Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [Mitel OpenScape Contact Center](/software/1216525/Mitel-OpenScape-Contact-Center)

# Mitel OpenScape Contact Center

Canonical: https://www.capterra.com.sg/software/1216525/Mitel-OpenScape-Contact-Center

> Mitel OpenScape Contact Center software manages customer interactions via voice, email, chat, and social media.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Mitel OpenScape Contact Center?

Mitel OpenScape Contact Center is used by healthcare, education, field service, financial services, government, hospitality, manufacturing, and retail organizations.

## About the vendor

- **Company**: Mitel Networks
- **Founded**: 1988

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Call Routing
- Computer Telephony Integration
- IVR

## Integrations (11 total)

- Air
- Air
- Enterprise
- F2
- Gateway
- Mandata TMS
- PMS
- Portal
- Talkative
- VIP
- meez

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)

## Alternatives

1. [VoiceGuide IVR](https://www.capterra.com.sg/software/59009/voiceguide-ivr) — 5.0/5 (2 reviews)
2. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4092 reviews)
3. [Freshdesk](https://www.capterra.com.sg/software/124981/freshdesk) — 4.5/5 (3481 reviews)
4. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1789 reviews)
5. [RingEX](https://www.capterra.com.sg/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1216525/Mitel-OpenScape-Contact-Center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10166315/Mitel-OpenScape-Contact-Center/> |
| en-AE | <https://www.capterra.ae/software/1216525/Mitel-OpenScape-Contact-Center> |
| en-AU | <https://www.capterra.com.au/software/1216525/Mitel-OpenScape-Contact-Center> |
| en-CA | <https://www.capterra.ca/software/1216525/Mitel-OpenScape-Contact-Center> |
| en-GB | <https://www.capterra.co.uk/software/1216525/Mitel-OpenScape-Contact-Center> |
| en-IE | <https://www.capterra.ie/software/1216525/Mitel-OpenScape-Contact-Center> |
| en-IL | <https://www.capterra.co.il/software/1216525/Mitel-OpenScape-Contact-Center> |
| en-IN | <https://www.capterra.in/software/1216525/Mitel-OpenScape-Contact-Center> |
| en-NZ | <https://www.capterra.co.nz/software/1216525/Mitel-OpenScape-Contact-Center> |
| en-SG | <https://www.capterra.com.sg/software/1216525/Mitel-OpenScape-Contact-Center> |
| en-ZA | <https://www.capterra.co.za/software/1216525/Mitel-OpenScape-Contact-Center> |

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