---
description: Get detailed information about Opiniator and how it can help you meet your business needs. Learn more about Opiniator price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Opiniator Pricing, Cost & Reviews - Capterra Singapore 2026
---

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# Opiniator

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> Customer experience solution for on the spot customer feedback via cell phone - that helps stop customer defection.
> 
> Verdict: Rated **4.5/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Opiniator?

Facilities, Attractions, Healthcare, Field Services, Hospitality, Restaurants, Retail, Professional Services

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 14 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Oberon3
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$40.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Customizable Templates
- Dashboard
- Data Import/Export
- Feedback Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Question Branching
- Question Library
- Reporting/Analytics
- Skip Logic
- Survey/Poll Management

## Support Options

- Chat

## Category

- [Survey Software](https://www.capterra.com.sg/directory/30092/survey/software)

## Related Categories

- [Survey Software](https://www.capterra.com.sg/directory/30092/survey/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)

## Alternatives

1. [Jotform](https://www.capterra.com.sg/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Typeform](https://www.capterra.com.sg/software/137289/typeform) — 4.7/5 (945 reviews)
3. [SurveyMonkey](https://www.capterra.com.sg/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
4. [Trustpilot](https://www.capterra.com.sg/software/169618/trustpilot) — 4.5/5 (1202 reviews)
5. [Broadly](https://www.capterra.com.sg/software/161326/broadly-reviews) — 4.8/5 (336 reviews)

## Reviews

### "User since 2012" — 5.0/5

> **Sandy** | *20 December 2018* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Meets the needs of our business:  intuitive to use, flexible, continual enhancements, and uses latest technology.
> 
> **Cons**: Voice activated technology doesn't work as effective as others.  This technology hasn't caught up yet.
> 
> Primarily have used Opiniator for satisfaction surveys across multiple locations.  Due to the simplicity to use and guidance from Opiniator team with our survey design, we have amazing participation rates\!  We are getting constructive feedback.

-----

### "Medical Practice Patient Survey" — 4.0/5

> **Donna** | *21 April 2017* | Management Consulting | Recommendation rating: 9.0/10
> 
> **Pros**: Live, real time data
> 
> **Cons**: Pulling the data we initially experienced some setbacks, this was quickly addressed
> 
> We used the survey in a medical practice to measure our patient satisfaction scores. Due to the demographic of our patients, we provided a paper version and tablet option to complete the survey. Most patents used the tablet and found the survey very easy to navigate through. The scores were used by the Practice Management to identify areas of training and comp for employees. This was particularly helpful with multiple office locations.

-----

### "Overall OK" — 3.0/5

> **Kitra** | *20 April 2017*
> 
> QR codes are old news and we need better ways to engage guests.  It is also confusing how to close the follow up loop and not all employees can have individual access for tracking.

-----

### "Opiniator Feedback Tool" — 5.0/5

> **AMY** | *13 December 2018* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Quick and easy way to gather feedback from end users. Nice use of ratings and open ended questions.
> 
> **Cons**: Previously survey results were sent in a spreadsheet, but now it's more automated and specific to each sales associate and their set of customers.
> 
> We've had a great experience with Opiniator. The tool is user friendly and we've received excellent customer service and training.

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### "Excellent customer evaluation software" — 5.0/5

> **Dennis** | *13 April 2017* | Medical Devices | Recommendation rating: 10.0/10
> 
> **Pros**: I like the confidentiality of the surveys. It is very easily configured for your particular business
> 
> **Cons**: There are few cons. One was just that the  information so request may not be what you want but this was fixed by the professional consultant staff at Opiniator.
> 
> My company uses Opiniator for customer satisfaction surveys of various types. We also use them as a mechanism to measure employee satisfaction. Both have given us valuable information to make future decisions.It is easy to use and a value for the money.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/121650/opiniator)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/121650/opiniator> |
| de-AT | <https://www.capterra.at/software/121650/opiniator> |
| de-CH | <https://www.capterra.ch/software/121650/opiniator> |
| en | <https://www.capterra.com/p/121650/Opiniator/> |
| en-AE | <https://www.capterra.ae/software/121650/opiniator> |
| en-AU | <https://www.capterra.com.au/software/121650/opiniator> |
| en-CA | <https://www.capterra.ca/software/121650/opiniator> |
| en-GB | <https://www.capterra.co.uk/software/121650/opiniator> |
| en-IE | <https://www.capterra.ie/software/121650/opiniator> |
| en-IL | <https://www.capterra.co.il/software/121650/opiniator> |
| en-IN | <https://www.capterra.in/software/121650/opiniator> |
| en-NZ | <https://www.capterra.co.nz/software/121650/opiniator> |
| en-SG | <https://www.capterra.com.sg/software/121650/opiniator> |
| en-ZA | <https://www.capterra.co.za/software/121650/opiniator> |
| es | <https://www.capterra.es/software/121650/opiniator> |
| es-AR | <https://www.capterra.com.ar/software/121650/opiniator> |
| es-CL | <https://www.capterra.cl/software/121650/opiniator> |
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