---
description: Get detailed information about My LiveChat and how it can help you meet your business needs. Learn more about My LiveChat price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: My LiveChat Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [My LiveChat](/software/120249/my-livechat)

# My LiveChat

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> Simple, clean, fast and most user-friendly live chat solution.
> 
> Verdict: Rated **4.3/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses My LiveChat?

Business

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 13 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: CuteSoft Components
- **Founded**: 2003

## Commercial Context

- **Starting Price**: CA$99.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Canada

## Features

- Autoresponders
- Customizable Branding
- Mobile Access
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Transcripts/Chat History
- Transfers/Routing

## Support Options

- 24/7 (Live rep)

## Category

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [WhatsApp](https://www.capterra.com.sg/software/180345/whatsapp) — 4.7/5 (16297 reviews)
3. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24046 reviews)
4. [Text Request](https://www.capterra.com.sg/software/167015/text-request) — 4.6/5 (1193 reviews)
5. [LiveChat](https://www.capterra.com.sg/software/62194/livechat) — 4.6/5 (1715 reviews)

## Reviews

### "Determined Live Chat Approach" — 5.0/5

> **Nickis** | *6 May 2024* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10
> 
> **Pros**: My LiveChat has made chatting swift, and there are remarkable response team from the app.
> 
> **Cons**: My LiveChat has all inclusive measures in making live communication solid.

-----

### "Affordable Option for Live Chat" — 5.0/5

> **Md Sazzad** | *6 February 2022* | Mechanical or Industrial Engineering | Recommendation rating: 8.0/10
> 
> **Pros**: MyLiveChat is a powerful, yet easy-to-use live chat tool for your website that actually increases conversions. It has a nice balance of features, the service is reliable, and its customer support teams are extremely responsive to any inquiries.
When you keep your chatbox on the side it's easier to get back onto it when you need to, so you can spend more time talking with clients.
The customized messages for before and after chatting can be set up to match any language of your choosing. If English is the default on your server, you can still change the wording to use French or Spanish.
> 
> **Cons**: There are a few things about the UI design of the app that make it difficult to use. If you have a lot of people signed up, the company will only allow a certain number in at the same time.
> 
> Some features needed to improve to make this live chat more user-friendly.

-----

### "No Training or Support, Rude Customer Service" — 2.0/5

> **Verified Reviewer** | *6 August 2019* | Financial Services | Recommendation rating: 0.0/10
> 
> **Pros**: It's a cheap, easy-to-implement solution to provide a chat function on our website.
> 
> **Cons**: There is no "bot" function with the option for automatic replies when employees are away. The software isn't very self-explanatory for new users, and to quote their customer support team, they "do not offer any training."
> 
> We have repeatedly requested training and assistance to get our team up to speed on how to use this product and been told by customer support that there is nothing they can do to help us since they do not offer training. We've requested to speak to someone on the phone and been told that they do not offer phone support. We've requested to speak with a manager and been provided an email address for some representative and he has not replied to two of our emails over the last three weeks. When we returned to the chat function on the site to alert customer support of this, they were extremely rude and unhelpful.

-----

### "An amazing way to connect with clients\!" — 5.0/5

> **Verified Reviewer** | *19 May 2018*
> 
> **Pros**: Mylivechat is simply the best chat software you can find.   It enables me to not only greet clients as they enter my website but to work with them as well.
> 
> **Cons**: It could use a slight update in aesthetics but is so user friendly that doesn't really matter.   It works very well for me\!

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### "Best tool to use for real time chat" — 4.0/5

> **John** | *24 May 2021* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: The tool has the feature of chatting with my customers at a real time and thus enables me to run well my company
> 
> **Cons**: Truly the tool has many features that satisfy my needs to run by business thus i can only recommend it
> 
> The tool my livechat is helping me since i discovered it as now i can communicate easily with my customers

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/120249/my-livechat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/120249/my-livechat> |
| de-AT | <https://www.capterra.at/software/120249/my-livechat> |
| de-CH | <https://www.capterra.ch/software/120249/my-livechat> |
| en | <https://www.capterra.com/p/120249/My-LiveChat/> |
| en-AE | <https://www.capterra.ae/software/120249/my-livechat> |
| en-AU | <https://www.capterra.com.au/software/120249/my-livechat> |
| en-CA | <https://www.capterra.ca/software/120249/my-livechat> |
| en-GB | <https://www.capterra.co.uk/software/120249/my-livechat> |
| en-IE | <https://www.capterra.ie/software/120249/my-livechat> |
| en-IL | <https://www.capterra.co.il/software/120249/my-livechat> |
| en-IN | <https://www.capterra.in/software/120249/my-livechat> |
| en-NZ | <https://www.capterra.co.nz/software/120249/my-livechat> |
| en-SG | <https://www.capterra.com.sg/software/120249/my-livechat> |
| en-ZA | <https://www.capterra.co.za/software/120249/my-livechat> |
| fr | <https://www.capterra.fr/software/120249/my-livechat> |
| fr-BE | <https://fr.capterra.be/software/120249/my-livechat> |
| fr-CA | <https://fr.capterra.ca/software/120249/my-livechat> |
| fr-LU | <https://www.capterra.lu/software/120249/my-livechat> |
| it | <https://www.capterra.it/software/120249/my-livechat> |

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