--- description: Get detailed information about TherapyNotes, LLC and how it can help you meet your business needs. Learn more about TherapyNotes, LLC price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TherapyNotes, LLC Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [TherapyNotes, LLC](/software/118981/therapynotes-com) # TherapyNotes, LLC Canonical: https://www.capterra.com.sg/software/118981/therapynotes-com Page: 1 / 40\ Next: [Next page](https://www.capterra.com.sg/software/118981/therapynotes-com?page=2) > TherapyNotes is EHR and practice management software that helps behavioral health professionals streamline workflows and enhance care. > > Verdict: Rated **4.7/5** by 972 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TherapyNotes, LLC? Psychologists, therapists, psychiatrists, social workers, and mental health professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 972 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TherapyNotes, LLC - **Location**: Horsham, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: The TherapyNotes subscription cost is $79/month for the first clinician and $50/month for each additional clinician. This also includes unlimited number of non-clinical staff (practice admin, scheduler, and biller) at no additional charge. If you are the only user, the subscription cost is $69/month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Claims Management - Claims Scrubbing - Claims Tracking - Client Portal - Compliance Management - Confirmations/Reminders - Customizable Forms - Customizable Templates - Decision Support Systems - Document Management - E-Prescribing - EMR/EHR - EPCS Compliant - Electronic Claims - Electronic Payments - Faculty/Staff Management - For Medical Purposes - Formulary Management - HIPAA Compliant - Initial Assessments - Invoice Management - Medical Billing - Medication Alerts/Warnings - Medication History - Medication Management - Mobile Access - Multi-Location - Online Payments - Online Scheduling - Patient Communications - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Practice Management - Progress Notes - Recurring Appointments - Reminders - Remote Treatment Planning - Reporting & Statistics - Reporting/Analytics - Secure Messaging - Telemedicine Software - Therapy Notes - Treatment Planning - Video Conferencing ... and 13 more features ## Integrations (3 total) - Google Calendar - Microsoft Outlook - iCloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Mental Health Software](https://www.capterra.com.sg/directory/30217/mental-health/software) ## Related Categories - [Mental Health Software](https://www.capterra.com.sg/directory/30217/mental-health/software) - [Psychiatry Electronic Medical Records (EMR) Tools](https://www.capterra.com.sg/directory/32655/psychiatry-electronic-medical-records-%28emr%29/software) - [Appointment Scheduling Software](https://www.capterra.com.sg/directory/30757/appointment-scheduling/software) - [Home Health Care Software](https://www.capterra.com.sg/directory/10036/home-health-care/software) - [e-Prescribing Software](https://www.capterra.com.sg/directory/30975/eprescribing/software) ## Alternatives 1. [Carepatron](https://www.capterra.com.sg/software/195467/care-patron) — 4.4/5 (859 reviews) 2. [EHRYourWay](https://www.capterra.com.sg/software/118789/ehr-your-way) — 4.9/5 (529 reviews) 3. [TheraNest](https://www.capterra.com.sg/software/130400/theranest-mental-health) — 4.4/5 (1056 reviews) 4. [SimplePractice](https://www.capterra.com.sg/software/130710/simplepractice) — 4.6/5 (2828 reviews) 5. [Alleva](https://www.capterra.com.sg/software/180899/alleva) — 4.5/5 (282 reviews) ## Reviews ### "Great Therapy software" — 5.0/5 > **Kristin** | *9 April 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Therapy Notes is a great all around EHR/EMR/RCM software. It is focused on mental health/therapy and does a great job for the clinician being an easy to use and navigable site. The RCM piece of it is simple and does the job. > > **Cons**: It would be nice to be able to have more information on claim rejections and how to resolve the issue within the software. > > We have had a great overall experience with therapy notes and would highly recommend it to any practice\! ----- ### "We Love Therapy Notes" — 5.0/5 > **Heather** | *31 March 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Therapy Notes is so easy to use \& user friendly\! We have never had any trouble teaching a new employee how to schedule, they have always caught on within minutes. > > **Cons**: Nothing. No complaints at all. The Therapy Notes platform is setup wonderfully. You can leave notes in a patient's chart, in their appointment alert box etc. There are also note sections for billing and patient info. > > Wonderful\! It has never given us any trouble and our team as a whole loves it\! I have worked with Therapy Notes for 4 years now and it has always been consistent and easy to navigate\! ----- ### "Clinicians and Small Practices Beware\!" — 1.0/5 > **Michelle** | *20 March 2026* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: It helps me keep my client panel organized by bringing documentation, scheduling, and client information into one system, making day-to-day practice management more manageable and efficient. > > **Cons**: Billing has been unreliable. Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement. The issue was not identified in time, and I was required to manually reconstruct and fax claims. Reimbursement efforts have involved prolonged follow-up despite paying for this service. > > I have been a TherapyNotes user and paying customer for claims submission and clearinghouse services for four years, and my recent experience with a claims issue has been extremely disappointing. Given that this is not the first clearinghouse issue I have encountered with this platform, it raises broader concerns about reliability and accountability. Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting in over $2,000 in lost reimbursements for services I had already provided. By the time the issue was identified, the claims had fallen outside the payer’s timely filing window. What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had been properly transmitted when they had not. Because the issue was not identified in time, my ability to resolve it within the required timeframe was limited. When the issue was finally identified, the responsibility for correcting it was placed entirely on me as the provider. I was required to reconstruct claims, navigate appeals, and manually fax submissions. While TherapyNotes provided a document to support faxing, the burden of correcting the error and attempting to recover payment remained with me, despite having paid for a service intended to handle claims transmission. Communication around this issue was also inconsistent. We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax document, which raises concerns about how broadly and reliably this issue was communicated. There was also no initial offer to reimburse the claims that were never transmitted, leaving me paying for a service that was not performed. The ongoing runaround in trying to obtain reimbursement has been the most frustrating part of this process. Support staff were initially courteous, but communication became increasingly vague and, at times, evasive. I have been working with both a support supervisor (Heather) and a representative from the sales team (Lymari), as those departments are not connected. This required managing communication across multiple channels and resulted in confusion and, at times, conflicting responses. After multiple exchanges, I was issued an $11 credit, but I am still seeking reimbursement for the July 2025 subscription fee of $78.37. I was told that full monthly reimbursements are not typically provided for claims-related issues, but this is not a typical issue. The system failed to transmit claims that were marked as sent, the error was not identified in time, and I was required to manually complete the work the service was intended to perform. As of March 20, 2026, the request has been re-escalated with no resolution. At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable. For clinicians running small practices, failures like this have real financial consequences. A system designed for billing and claims submission should not create this level of risk or shift the burden onto providers to repeatedly follow up and correct errors they did not cause. ----- ### "Get your life back\!" — 5.0/5 > **Maria I.** | *15 June 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: What can I say? What you pay for this program gives you more than value for your money. It gives you peace of mind. The customer support is incredible. You get the talk to real people, not AI. The app is easy to use and you can start the same day you start working away seamlessly. It is always updating with great new features and the ones already there make your life so much easier\! When there are any bugs, they are always there to listen and make it right immediately. I always know when there is a problem because the client support system they have keep you on the loop. Their reports are no nonsense. You get what you want and if you can't find it, call them. Someone will literally answer and get you what you need. I can't see myself using anything else ever\! > > **Cons**: There is nothing I can't like about therapy notes. I wish they would expand to spa ware. If they would I would so change the one I am using for my holistic spa practice\! > > I can only tell you that I have a life back. Customer service makes all the difference when you can talk with someone. ----- ### "THERAPY NOTES IS THE BEST THERAPIST BILLING SYSTEM ON THE PLANET" — 5.0/5 > **Gary** | *9 July 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Therapy Notes is an excellent billing system. It's very simple yet very complex. Best of all is the available 24/7 customer service. And, the customer service representatives are all in the United States. English is their first language. They're easy to understand for this hard of hearing billing novice. Therapy Notes has the best customer service this side of Apple. These people know their stuff and have easily resolved all issues I've faced over the last couple of years. > > **Cons**: Zero negatives. This is an exceptionally well-designed therapy billing system done by people who know what they're doing. > > Zero complaints. Heaps of positives. Rarely do you have to wait for help on the phone more than a couple of minutes. ----- Page: 1 / 40\ Next: [Next page](https://www.capterra.com.sg/software/118981/therapynotes-com?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/118981/therapynotes-com) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data