--- description: Get detailed information about Kubaru and how it can help you meet your business needs. Learn more about Kubaru price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kubaru Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Scheduling Software](/directory/30087/scheduling/software) > [Kubaru](/software/1187518/Kubaru) # Kubaru Canonical: https://www.capterra.com.sg/software/1187518/Kubaru > Kubaru is a Salesforce app that automates lead and case assignment via intelligent routing, workload balancing, and SLA management. > > Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kubaru? Kubaru is used by sales departments, customer support teams, operations managers, and Salesforce administrators. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 3 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Kubaru - **Location**: Beaverton, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: A Kubaru license is $20 / user / month and includes every feature, unlimited usage, free onboarding and free support. Quantity tier pricing is available starting at 50 users per month. A free 30 day trial is available on the AppExchange. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, France, Germany, United Kingdom, United States ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Scheduling Software](https://www.capterra.com.sg/directory/30087/scheduling/software) ## Alternatives 1. [Simpro](https://www.capterra.com.sg/software/10529/simpro-enterprise) — 3.9/5 (151 reviews) 2. [OpenBlue Employee](https://www.capterra.com.sg/software/1013333/fmsemployee) — 5.0/5 (2 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.com.sg/software/61368/salesforce) — 4.4/5 (18813 reviews) 4. [Google Workspace](https://www.capterra.com.sg/software/168389/google-workspace) — 4.7/5 (17742 reviews) 5. [Zoom Workplace](https://www.capterra.com.sg/software/144037/zoom-video-conferencing) — 4.6/5 (14690 reviews) ## Reviews ### "Endless Possibilities & Incredible Support" — 5.0/5 > **Danielle** | *29 September 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The possibilities with Kubaru are truly endless. It has completely transformed our lead distribution and given us the ability to customize, route, and automate processes based on virtually any criteria we can think of. Despite how powerful and customizable it is, once everything is configured, it’s extremely user-friendly and easy to monitor and manage day to day. The team behind the software is just as impressive. Brig and Dallin have been incredible throughout onboarding, implementation, training, and beyond. They don't just help build what you need - they take the time to educate you on how everything works so you can confidently manage and continue building on it yourself. Their responsiveness and customer service have been exceptional. > > **Cons**: Because Kubaru can do so much, the initial configuration can take some time to fully understand, but the level of training and support from their team made that learning curve significantly easier. We also previously had some limitations around time zones, scheduling, and SLAs. Because we receive leads across multiple time zones throughout the day, we had to create and manage separate routers to accommodate different schedules and SLA requirements. The Kubaru team listened to our feedback and recently rolled out a solution that addressed this and has been incredible. It's a perfect example of how receptive they are to client feedback and their willingness to develop solutions around real-world use cases. One area I'd still love to see improved is bulk management of user settings across routers. We frequently adjust user weights, and being able to bulk import or update those values rather than editing users individually within each router would make ongoing management even more efficient. > > A+++ experience overall. Kubaru has genuinely been a game changer for our organization and has helped us take our lead distribution, automation, and overall sales operations to the next level. As our team and processes continue to grow and evolve, we're constantly finding new ways to use Kubaru to automate and improve what we're doing. I also can't say enough about Brig and Dallin. From implementation and training to ongoing support, they have been incredible resources every step of the way. They're responsive, detail-oriented, patient, and always willing to listen to an idea or problem and help figure out how to bring the solution to life. I'm extremely grateful we were introduced to Kubaru and excited to continue expanding how we use it as we grow. ----- ### "Kubaru to the Rescue\!" — 5.0/5 > **RJ** | *29 July 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: Customer service is top notch. They are eager to please and to share the awesome capabilities that Kubaru has. We are using this for Case assignment, and we needed to implement this extremely quickly. \[sensitive content hidden\] made our needs into their needs and delivered rapidly on every promise. They were patient with us as well as creative to ensure that all of our requirements would be covered. > > **Cons**: Hmmm. We are still very new customers... But haven't come across anything negative yet... Slightly inconvenient that they are in a slightly different time zone, but honestly, they have accommodated us anyway... > > They came to our rescue. We needed to move away from our previous solution with no prior warning and we reached out on a whim to see if they could fill the need. They jumped at the chance, and put as many resources toward the project as we needed to bring us to the finish line. They were professional and helpful in every interaction. ----- ### "Five star service & product\!" — 5.0/5 > **Keri** | *15 July 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The support and service offered by Kubaru is some of the best support I've had in my 15 years as a Salesforce Admin. From installation to everyday questions and emergencies, the Kubaru team is quick to respond and help me through my issues (99% of which are caused by me, not the product). Their resource guide is clear and easy to use. The product is constantly improving, making it easier to use and giving more options to fit our routing needs. While we use mostly a round-robin approach, I love the variety of options provided right out of the box. > > **Cons**: Overall, a solid offering of product and service. I occasionally miss user updates (done in the app) vs within the Salesforce user permission sets, but a quick email to the team and they gently remind me where to look and how to make the necessary update. > > Outstanding. The product does what it says it's going to do. The installation and onboarding are quick. Our team picked it up right away. Making changes and updates within the app are easy. Whenever I've needed support, it has been fast and friendly. The value for price keeps my team happy, and we've been able to expand our use case due to the success of our initial purchase. Our team now uses Kubaru routers for both Cases and Leads - our service and pre-sales teams love the flexibility and how easy it is to update the router configuration. ## Links - [View on Capterra](https://www.capterra.com.sg/software/1187518/Kubaru) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data