--- description: Get detailed information about Leap Patron Management and how it can help you meet your business needs. Learn more about Leap Patron Management price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Leap Patron Management Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Fundraising Software](/directory/20047/fundraising/software) > [Leap Patron Management](/software/118188/patronmanager-crm) # Leap Patron Management Canonical: https://www.capterra.com.sg/software/118188/patronmanager-crm Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/118188/patronmanager-crm?page=2) > Leap Patron Management is the ultimate ticketing and CRM solution for arts organizations, built entirely on Salesforce. > > Verdict: Rated **4.5/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Leap Patron Management? Leap Patron Management is for event organizers of arts and cultural organizations who are looking for an integrated solution to streamline ticketing, CRM, and fundraising activities. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 41 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Leap Event Technology - **Location**: Pittsburgh, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$15,000.00 - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Barcode/Ticket Scanning - CRM - Campaign Management - Contact Management - Customer Data Management - Donor Management - Event Management - Fundraising Management - Member Database - Membership Management - Pledge Management - Promotions Management - Recurring Giving - Reporting & Statistics - Reserved Seating - Volunteer Management ## Support Options - FAQs/Forum - Knowledge Base - Chat ## Category - [Fundraising Software](https://www.capterra.com.sg/directory/20047/fundraising/software) ## Related Categories - [Fundraising Software](https://www.capterra.com.sg/directory/20047/fundraising/software) - [Ticketing Systems](https://www.capterra.com.sg/directory/30039/ticketing/software) - [Charity Software](https://www.capterra.com.sg/directory/30805/nonprofit/software) ## Alternatives 1. [GivingDNA](https://www.capterra.com.sg/software/179281/givingdna) — 4.9/5 (9 reviews) 2. [monday.com](https://www.capterra.com.sg/software/147657/monday-com) — 4.6/5 (5726 reviews) 3. [DonorPerfect](https://www.capterra.com.sg/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 4. [Bloomerang](https://www.capterra.com.sg/software/131207/bloomerang) — 4.7/5 (1287 reviews) 5. [QuickBooks Online Advanced](https://www.capterra.com.sg/software/189398/quickbooks-online) — 4.4/5 (1037 reviews) ## Reviews ### "User friendly with great customer support" — 5.0/5 > **Dennis** | *7 November 2024* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Having used several other programs, I find Leap Patron Management to be one of the most intuitive and user-friendly. When I need assistance, the community resources and customer support are prompt and helpful, making it easy to get the answers I need. > > **Cons**: As a non-profit rental venue, we sometimes encounter limitations with certain features when accommodating a wide variety of groups and events simultaneously. It can also be frustrating to use the Help tab only to find outdated or broken links—keeping these resources up-to-date would be incredibly beneficial. Additionally, we work with many festivals, and a more streamlined solution for festival ticketing would greatly improve our workflow. > > When I started my current job, I received only three hours of training, which meant I had to navigate many aspects on my own while managing event setup and meeting daily demands. Thankfully, the system’s user-friendly design made it easy to get started, and I quickly found answers when needed. The community feature has been invaluable—everyone has been incredibly helpful and responsive. ----- ### "Leap Patron Manager is great and keeps getting better\!" — 5.0/5 > **Darlene** | *31 October 2024* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Setting up events, selling tickets, and all things box office work really well. I love how you accept product ideas and try to change things to accommodate requests if they are possible. Also, your help articles are really well done and everything is pretty much spelled out with examples that are easy enough for most people to follow. Adding Leap credit card processing was a great improvement, too\! I also greatly appreciate the all the help I have received when I have needed to open a case. The speed of the response and the assistance I have received couldn't be better\! > > **Cons**: We have made some changes to our two venues, we removed some seats from each theatre. Since there is almost never a time when we don't have something on sale, the $2500 cost to update our venues is cost prohibitive at the moment so we mark them as "not for sale" and have warnings for everyone buying seats that Row B is now the front row. However, I wish "not for sale" seats would look different from "sold" seats, perhaps appear black or something else to distinguish between sold seats and those that will never be sold. I realize other places may change seats that are not for sale based on other criteria which may change from production to production, but I should make a product idea that "not for sale" would appear different from "sold" or other various allocations. > > As the box office manager, I use it everyday. Aside from creating events, selling tickets, creating memberships and subscriptions, and everything box office, I also enter all donations for our development dept. I am often asked to create reports for various departments and/or board meetings and Leap Patron Manager makes handling everything relatively easy for me. The Client Community is also a wonderful resource to ask questions and help others if I can help answer their questions. ----- ### "Powerful CRM Solution" — 5.0/5 > **Skyler** | *29 October 2024* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: Leap Patron Management contains powerful reporting tools that look across the whole system and can run complex inquiries that combine both donation and ticket purchasing history. There are many prebuilt reports to choose from that are customizable for you exact needs/goals. As a Salesforce-backed program, there are many app and plug in integrations that makes it easy to store all or most of your organization's data directly in your CRM. Leap Patron Management supports a robust availability of help articles, webinars, and special trainings. Their support team is incredibly knowledgeable, helpful, and responsive and offer excellent client communication. They value their clients and their clients' input and offer a client community where we can learn from each other and offer product ideas to be implemented in future updates. > > **Cons**: As with any software, there is a bit of a learning curve to building more complex reports and ticketable events. While the system is pretty intuitive, it takes time to fully understand the innerworkings, but it is well worth the investment. For things like gala management and merch sales, there is not a direct solution (though there are work arounds). Importing data from outside events is cumbersome, but doable. > > I enjoy working with Leap Patron Management for all of our box office, development, and marketing needs. New features are constantly being added to help support their clients' needs. The highly customizable nature of reports allow us to better understand our patron base and make informed and educated decisions for our organization. ----- ### "A Reliable, User-Friendly Platform with Excellent Support" — 5.0/5 > **Oliver** | *9 October 2024* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: It’s great to have everything in one spot—patron info, ticket sales, donations. At Jet City Improv, the sales reports in Leap Patron Management are key for us. They give us a clear picture of how each show is performing, which helps us make smarter decisions about marketing and scheduling. We can see which nights tend to sell out or when we might need to do a bigger promo push. Plus, being able to track revenue trends helps with budgeting and planning for future seasons. It’s really helpful for us to have all this data in one place, especially as a nonprofit where transparency and financial health are super important. Their support team has always been quick to help whenever we’ve had questions. Overall, it’s made managing everything feel way more organized and less stressful\! > > **Cons**: While the platform is easy to use, there’s a bit of a learning curve with some of the more advanced reporting features. It can take a little time to figure out all the nuances, but once you get the hang of it, it’s solid. > > We’ve been using Leap Patron Management since November 2010, and it’s been a solid platform for our needs. Over the years, it’s made managing patron data, ticketing, and donations much more efficient for our team. What really stood out to us was how helpful their account manager and finance team were during the pandemic. They worked closely with us to navigate some of the challenges we faced, which made a big difference during that tough time. Overall, it’s been a reliable tool for us, and their support has been top-notch. ----- ### "Leap does it all for us." — 5.0/5 > **Tim** | *4 November 2024* | Performing Arts | Recommendation rating: 9.0/10 > > **Pros**: We love that Leap is a comprehensive database, ticketing, donor management and marketing system. We can easily access a 360 degree view of our patron's information and history, and it handles all our ticketing and donation needs for all our events. It's also built on Salesforce, so there lots of room for customization. There's also a huge ecosystem of other products and communities so we can expand as we need. > > **Cons**: Syncing with other email marketing tools like MailChimp could be better. We would also love to have a festival type ticket option. > > Excellent. Leap handles all the basics of ticketing, donor history and patron records. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/118188/patronmanager-crm?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/118188/patronmanager-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data