MPulse CMMS Software

MPulse CMMS Software

by MPulse Software

Who Uses MPulse CMMS Software?

Current clients are located worldwide and range from small maintenance shops in public schools, restaurants, and retail outlets to large maintenance departments in global enterprises.

What Is MPulse CMMS Software?

To thousands of customers around the world, MPulse Means Maintenance Success. Our world-class CMMS solutions provide reliable scheduling, tracking, and reporting tools for equipment and facilities maintenance organizations. Our mission at MPulse is to make maintenance operations more productive and more efficient, whatever their size. Our MPulse Infinity Tier allows unlimited user licenses for easy scalability. Current clients range from small shops to large departments in global enterprises.

MPulse CMMS Software Details

MPulse Software

http://www.mpulsesoftware.com

Founded 1995

MPulse CMMS Software Pricing Overview

MPulse CMMS Software does not have a free version but does offer a free trial. MPulse CMMS Software paid version starts at US$3,500.00/one-time.

Starting Price

US$3,500.00/one-time

Pricing Details

We offer purchase and SaaS. Call for SaaS price.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

MPulse CMMS Software Features

CMMS Software
Billing & Invoicing
Calibration Management
Inventory Management
Key & Lock Management
Mobile Access
Preventive Maintenance
Service History Tracking
Technician Management

MPulse CMMS Software Reviews

Showing 5 of 144 reviews

Overall
4.6/5
Ease of Use
4.4/5
Customer Service
4.8/5
Features
4.4/5
Value for Money
4.5/5
Verified Reviewer
Security Guard
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/01/2018

"MPulse is very user friendly and makes work manageable by being able to keep track of all schedules"

Pros: The software is very easy to use and has allowed us to schedule, track, and report within the organization. The training is very user friendly and loading information is easy.

Cons: Some of the reporting options can be upgraded to export information but other than that we love the software for our organization.

  • Reviewer Source 
  • Reviewed on 12/01/2018
Leslie D.
Project Manager
Telecommunications
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/03/2016

"Excellent Vendor Relationship Helped Make MPulse Succeed for DISH!"

Pros: One of the best aspects of MPulse is working with their great team. The implementation with our company has been a challenge but the resources on the MPulse side have been indispensable in ensuring our issues were all addressed individually and that a solution was found. They have never acted as though our questions or issues were a burden and they have shown immense flexibility, honesty, and transparency in working with us at every stage. Because of their help, the MPulse software has successfully remained at DISH and we continue to find new ways to use it to benefit our business.

Cons: The built in reporting that MPulse offers has never been useful to our business. We actively export data out of MPulse into a separate data manipulation/reporting software in order to get the information we need out of MPulse. While MPulse does offer customized reports but they would have to be developed at an additional cost.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/03/2016
Martin L.
Maintenance Manager
Telecommunications, 10,001+ Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 28/11/2018

"Very versatile and complete, but slow and buggy"

Comments: If you only fill a few tickets par day, this software is very versatile and will probably fill your needs. If your plant is a high pace environment with several technicians working at the same time and filling over a couple hundred of tickets per day, look somewhere else.

Pros: Very versatile and complete. It will probably have every option you may need. Lots of options for personnel, assets, Preventative Maintenance, etc, as well as some easy ways of exporting data to further analyze for instance in Excel.

Cons: Some procedures of the user interface are not intuitive, you have to learn them. For instance, you would expect that double-clicking on a link would open the element selected, but no, you have to click once and then press an arrow near the top of the screen to "slide" the list and uncover the details.
It is slow at times. A ticket that may take 5 minutes to resolve, can take an additional 3 minutes to fill in the information, with screen navigation being slow.
It is buggy. Some bugs seemed to be cleared, only to come back in a later revision. For instance, you may be filling in information in a ticket, then the browser refreshes by itself and all of a sudden you find yourself filling a different ticket. Or you get kicked out to a different screen and the ticket you've been working on just disappears and there is no way to find it again.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 28/11/2018
Mohammad ajmal A.
Database Specialist
Government Administration
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 19/06/2016

"MPULSE from overall perspective"

Comments: It has been a good software overall. We have managed our assets pretty well using this software. The good side of it is that it is customizable however the bad side of it is that it is not very customizable.

Vendor Response

by MPulse Maintenance Software on 01/08/2016

Mohammad, thanks for your review. You should be thrilled to hear that MPulse 8 will be available on September 1, 2016 for existing MPulse customers. This latest version of MPulse is available as a FREE upgrade to IESC and includes a new feature we call Advanced Customization, which includes easy drag-and-drop layout changes, tabbed or vertical page layouts, nested fields, and custom pop-up prompts, among other great features. We'll be reaching out to you soon to tell you more and to talk to you about upgrading to MPulse 8. Soon you'll be seeing much more about MPulse 8's great new features, including Any-Device Adaptive User Interface, Advanced Customization, and much, much more.

  • Reviewer Source 
  • Reviewed on 19/06/2016
Scott C.
Preventive Maintenance Tech
Electrical/Electronic Manufacturing
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 04/12/2015

"We absolutely made the right choice. MPulse is the real deal. "

Pros: The customer service we receive from MPulse is second to none. We have a rather small maintenance department at our company, but that small team has a lot to keep track of. I had never used a CMMS system before so I had only a very basic understanding of what I would be doing on a day to day basis. After the first day of our implementation with MPulse our team knew we made the right decision. Our trainer demonstrated how powerful MPulse software is and showed us how to get the best results for our company. We were basically able to take it from there and start creating requests/work orders right away.

Cons: I think there is a great opportunity for MPulse to release an app that works the same way on all smart phones/tablets. There are pros/cons to accessing the full database vs accessing the mobile database on a smart phone. I find that our managers like using the full version on their smart phones, but the performance varies drastically from person to person simply because of the sheer number of different browsers/firmware versions/phone manufacturers. An app that could provide the full functionality of our database across all platforms would be very useful.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 04/12/2015